Senior Implementation Specialist (PEO Industry)

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You will be responsible for consulting and assisting clients on the implementation and use of the full suite of PrismHR solutions. Knowledge of PEO/ASO/Benefits/Payroll background is a crucial component to the position.

SPECIFIC DUTIES and RESPONSIBILITIES:

  • Work with customers in the PEO/ASP field to understand their requirements
  • Documentation of requirements/use cases in functional design documents
  • Configuration of the PrismHR solutions from both a technical and industry perspective
  • Provide best practice guidance to customers as how to best implement PrismHR solutions from both a technical and industry perspective
  • Understand Statements of Work describing project scope, assumptions, deliverables and estimated hours/schedule for project
  • Tracking project spend and ensuring that billable is reliably captured
  • Responsibility for maintaining all documentation and detailed notes related to the client project
  • Communicating proactively and regularly with management regarding project status
  • Managing projects to ensure all deliverables meet established quality standards and client expectations

SKILLS and EXPERIENCE:

  • Bachelor’s degree in business, computer science or an equivalent combination of education and experience 
  • 4+ years demonstrated implementation experience
  • PEO/ASO knowledge base is a must
  • Knowledge of PrismHR Sofware or HRPyramid Software is a must
  • Knowledge of benefits, payroll and accounting 
  • Experience with PSA (Professional Services Automation) Tools such as Financial Force
  • Exceptional client engagement skills are essential
  • Excellent written and oral communication skills
  • Application integration skills
  • Demonstrated problem-solving capability and analytical skills
  • Ability to prioritize and handle multiple tasks and projects concurrently
  • Strong presentation skills
  • Extensive experience defining and documenting workflows and processes
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Location

35 Parkwood Drive, Hopkinton, MA 01748

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