Senior Implementation Consultant

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About the job

In the Acquia CDP Professional Services team, our job is to design, configure, and deploy the most powerful CDP solutions that the Acquia Platform can offer. We are looking for someone who loves data and working with clients to translate requirements into product technical solutions.

As a Senior Implementation Consultant, you manage all technical aspects of new implementations and revisions for clients, and drive them towards value realization. Be ready to hit the ground running with your leadership, strong analysis skill, technical acumen, creative and critical thinking, and passion for fast-paced problem solving.

Key responsibilities
  • Lead and mentor Implementation Consultants in implementing solutions with the Acquia CDP
  • Lead complex Acquia CDP implementation projects for our customers, including discovery and project planning.
  • Work in close partnership with Acquia project and customer success managers to lead customer engagements, regularly taking the lead on customer communications.
  • Collaborate closely with project management to create and adjust project requirements and timelines.
  • Drive clients towards maximum value realization with the Acquia CDP Platform.
  • Understand and translate the client's marketing and business use cases to design solutions suitable to their needs.
  • Work with client technical and business team members to gather requirements, map solutions, make recommendations, and craft the CDP solution.
  • Deliver technical specifications, documentation, and functional software solutions based on customer requirements.
  • Collaborate with Acquia product and engineering teams on solutions to novel customer requirements.
  • Engage subject matter experts and other team members for support as needed.
  • Communicate clearly and regularly with project stakeholders regarding project status and risks.
  • Lead the entire development lifecycle with a team of engineers.
  • Develop a deep understanding of customers' data to ensure it can be integrated successfully into Acquia's big data platform.
  • Understand and coach others in the use of Acquia CDP best practices to design optimal technical solutions.
  • Define and coach others in Acquia CDP best practices.
  • Participate in continuous iterative improvement of the Acquia CDP product based on customer feedback.
Key requirements
  • SQL language experience.
  • Relevant work, education, or hands on development experience.
  • Strong analytical and critical problem solving skills with attention to detail.
  • Excellent written and verbal communication skills tailored to an audience of professionals, management and staff with a broad range of technical skills.
  • Ability to learn about new platforms and technologies unique to client environments.
  • Experience with drawing meaningful conclusions from large sets of data.
  • Ability to translate business requirements to product solutions.
  • Ability to lead design technical solutions for large clients.
Nice To Have
  • Bachelor or Masters Degree in an engineering or analytical field.
  • Experience with Hadoop, Hive QL, Impala.
  • Experience in web technologies (e.g. HTML, CSS, JavaScript).
  • Experience in web analytics (e.g. Google Analytics, CoreMetrics, SiteCatalyst).
  • Working knowledge of email service providers (e.g. Silverpop, ExactTarget, Responsys).
  • Experience with operational data systems (SAP, NetSuite, Magento).
You'll be successful in this role if you have
  • Relentless drive to help clients be successful.
  • Proven leadership skills.
  • Commitment to delivering high-quality software on time.
  • Ability to work within timelines and technical constraints.
  • Desire to learn and adapt to new applications and frameworks, and eager to work on exciting and innovative technologies.
  • Strong interpersonal and communication skills.
  • Skilled at collaborating with team members and partners in a matrixed environment.
  • Flexible and able to deal with shifting priorities while clearly communicating the impact of change to your team.
  • Exceptional organizational skills and the ability to manage multiple simultaneous projects at varying stages
  • Excellent written and verbal English communication skills, with an ability to collaborate asynchronously in a multi-time zone environment.
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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SymfonyFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • DrupalCMS

Location

Acquia is in the Financial District near Faneuil Hall and Post Office Square with tons of great restaurants and fun after-work venues to choose from!

An Insider's view of Acquia

What are some social events your company does?

For the past five years, the Boston office has partnered with the Wonderfund (www.wonderfundma.org) to pair Acquians with the holiday wish lists of local children. We sponsored 250 kids in 2019 and look forward to continuing our partnership in 2020!

Amy H.

Senior Talent Operations Partner

What projects are you most excited about?

There are a number of different projects we are always working on from maintenance and performance optimizations to new customer features. For me, the most exciting and rewarding projects are where we release a piece of functionality that excites and delights our customers and makes their jobs easier.

Rok

Senior Director, Engineering

How does the company support your career growth?

Our culture of continuous, lifelong learning allows every Acquian opportunities to learn, stretch and grow. With support and coaching from their managers and Global Learning Programs, Acquians have access to a robust online learning platform, a mentor program, and more. Every day offers the opportunity to take on unique challenges.

Amy P.

Senior Director, Global Talent Development

How do you empower your team to be more creative?

The trick to empowering creativity is encouraging frequent communication and iteration. Embrace behaviors, not platitudes, that remind the team there is no such thing as failure. Embed creativity and make it more than a tagline. Show that nothing is unsalvageable; focus on ‘why’ things occurred, and make everything a learning opportunity.

Brian

Manager, User Experience Research

How do your team's ideas influence the company's direction?

We are able to influence how content is delivered and monetized by global businesses in 2 ways. Acquia's founder created Drupal, the leading open source CMS in the world and we are proud of our close relationship with the Drupal community. We have also pivoted towards DXP capabilities and offer a full suite of solutions to our customers.

Charley D.

Vice President, Products

What are Acquia Perks + Benefits

Acquia Benefits Overview

Work/life balance is important to us. Employees take time off when they need it, and come back to work feeling refreshed. We offer up to 13 weeks of maternity and six weeks of paternity, partner and adoption leave, all paid at 100 percent. Our returning-parent transition program allows new parents to ease back into work. Office amenities include snacks and beverages, common areas, a game room, Friday afternoon Happy Hour, and Mac computers.

Culture
Volunteer in local community
In Boston, Acquia has partnered with Cradles to Crayons, Pine Street Inn, Wonderfund, TUGG (Tech Gives Back), Bow Market, Horizons for Homeless Children, and the Maurice J. Tobin School in Roxbury.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Acquia offers various trainings via our company-wide online learning program (Acquia Academy).
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Acquia has both Black Employee and Pride Resource Groups.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Acquia has a 'take it when you need it' PTO policy.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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