Sr. Digital Strategy Consultant

| Hybrid
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Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

 

Headquartered in the US, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

Summary:

This is a pioneering role within Acquia’s Professional Services organization, driving penetration and adoption of the Acquia Platform through strategic advisory services to make the product benefits tangible to customers, helping them derive real value from their product investments. The ideal candidate will be equally comfortable designing and crafting strategic services as they are delivering them and ultimately training others on the delivery of these services. A truly cross-functional role, this person will partner with product, sales and other team members in PS to craft and deliver holistic solutions. Candidates will have a strong background and proven track record in the creation of overall digital strategy, including roadmaps, and financial models supporting ROI.

The Sr. Digital Strategy Consultant will:

  • Focus on understanding the Client challenges and partnering with Solutions Architects, Sales, Account Management and Practice Managers/ Directors to craft the holistic Acquia solution, leveraging the full breadth products available in the Acquia Platform, including services.
  • Bring expertise in digital marketing, including personalization strategies and/or business strategy and deep knowledge of target vertical.
  • Lead Discovery Workshops and targeted strategy-focused workshops for the Acquia Platform or Digital Portfolio Assessments (presales and post-sales).
  • Explore underlying business and technical drivers opportunities, challenges and make recommendations and provide advisory services to our clients, creating models for success leveraging the Acquia Platform and services as appropriate.
  • Drive the development of services solutions to solve challenges for Client organizations primarily focused around the Acquia Platform.

Key responsibilities:

  • Establish a deep understanding of Acquia products and services including value propositions, targeted use cases and technical requirements
  • Support new business calls and Discovery engagements in both presales and paid services capacities
  • Deliver workshops, including general Discovery and targeted Discovery and product focused advisory
  • Lead strategy-focused client workshops and engagements focused on key platform initiatives
  • Partner with Sales, Solutions Architects, Solutions Director and Practice Director to craft the full breadth of Acquia solutions (products and services) to resolve the Client organization challenges
  • Partner with Solutions Director, Delivery Director, Engagement Manager, and Technical Architect in order to craft the delivery approach
  • Perform work with (internal and external) customer satisfaction in mind, while not compromising the integrity of the work
  • Go beyond day-to-day work to assist customers in a positive manner. Take initiative to improve outcomes, processes, or measurements.
  • Act as a Subject Matter Expert (SME) on a specific strategic aspect of digital marketing both internally and externally, contributing to Acquia’s marketing initiatives and participate in key industry events
  • Partner with Solutions Director to evolve Acquia’s value-add services offerings to support Acquia’s product roadmap
  • Drive and develop strategy-focused Services offerings to support Acquia engagement products 
  • Act upon the feedback received and thank people for their insight. Open to new ideas and listens to other people’s points of view.

Job Requirements:

  • 8+ years of marketing and/ or technical consulting experience in either an agency, product company or management consulting firm
  • Prior presales and sales support experience for professional services
  • Deep understanding of competitive landscape for CMS and web personalization tools
  • Deep expertise in one or more of the following areas:
    • Drupal and/or similar web content management systems
    • eCommerce trends, best practices, operations and product landscape
    • Personalization, content targeting and A/B testing practices
    • Business strategy and analytics, including the development of financial ROI models and strategic roadmaps
  • Vertical expertise in one of the following:
    • Financial Services
    • Life Sciences
    • Media and Entertainment
    • Commerce
  • BA/BS with an advanced degree preferred

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • DrupalLanguages
    • jQueryLibraries
    • ReactLibraries
    • Ember.jsFrameworks
    • HadoopFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • SymfonyFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • AWS (Amazon Web Services)Services
    • DrupalCMS
    • SlackCollaboration
    • ZoomCollaboration

Location

Acquia is in the Financial District near Faneuil Hall and Post Office Square with tons of great restaurants and fun after-work venues to choose from!

An Insider's view of Acquia

What are some social events your company does?

For over seven years, we have partnered with the Wonderfund (www.wonderfundma.org) to pair Acquians with the holiday wish lists of 200 local children. All Acquians are welcome to participate through a virtual option, and we have a lot of fun watching the gifts pile up in our headquarters!

Amy H.

Senior Talent Operations Partner

What projects are you most excited about?

We’re helping a regional department store use customer data to transform their business. Responding to challenges like those the retail sector has faced in recent years takes vision and courage. I love partnering with customers willing to blaze a new trail.

Meagen

Vice President, Professional Services

How does the company support your career growth?

Our culture of continuous, lifelong learning allows every Acquian opportunities to learn, stretch and grow. With support and coaching from their managers and Global Learning Programs, Acquians have access to a robust online learning platform, a mentor program, and more. Every day offers the opportunity to take on unique challenges.

Amy P.

Senior Director, Global Talent Development

How do you empower your team to be more creative?

The trick to empowering creativity is encouraging frequent communication and iteration. Embrace behaviors, not platitudes, that remind the team there is no such thing as failure. Embed creativity and make it more than a tagline. Show that nothing is unsalvageable; focus on ‘why’ things occurred, and make everything a learning opportunity.

Mary

Senior Manager, User Experience

How do your team's ideas influence the company's direction?

We don't just follow trends, we set them! We influence the direction of our company by immersing ourselves in a user-centric culture. Partnering with customers and vendors, we create open-source digital experiences that connect brands with their customers. Together, we are paving the way for the most dynamic user experience in the market.

Leslie

Vice President, Products

What are Acquia Perks + Benefits

Acquia Benefits Overview

Work/life balance is important to us. Employees take time off when they need it, and come back to work feeling refreshed. We offer up to 13 weeks of birthing parent leave and six weeks of non-birthing parent leave, and adoption leave, all paid at 100 percent. Our returning-parent transition program allows new parents to ease back into work.

Culture
Volunteer in local community
In Boston, Acquia has partnered with Cradles to Crayons, Pine Street Inn, Wonderfund, TUGG (Tech Gives Back), Bow Market, Horizons for Homeless Children, and the Maurice J. Tobin School in Roxbury.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
4-day work week
Acquia’s employee benefits include “Take it when you need it”, paid time off policy to promote work-life integration, birthdays recommended!
Employee resource groups
Employee-led culture committees
Day off for your birthday
Acquia’s employee benefits include “Take it when you need it”, paid time off policy to promote work-life integration, birthdays recommended!
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Summer hours
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Diversity is the spectrum of human difference. Diversity is the spectrum of human difference. Valuing Diversity at Acquia celebrates our unique differences in background, identity, ideas & experience.
Mandated unconscious bias training
Acquia offers various trainings via our company-wide online learning program (Acquia Academy).
Diversity manifesto
Diversity employee resource groups
Acquia has both Black Employee and Pride Resource Groups.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Our short- term disability covers 100%
Dental insurance
Vision insurance
Health insurance
We offer 2 medical plans and have an annual employer contribution into employee HSA.
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
We utilize Headspace and FOND offers other mental health programs
Transgender health care benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Acquia offers programs through WorkTango, our employee recognition platform for charitable contribution matching opportunities.
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
All parental leaves are covered at 100% for birthing parents, non-birthing parents and adoptions.
Family medical leave
Adoption Assistance
We provide a stipend for adoption assistance to Acquia employees
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Acquia has a 'take it when you need it' PTO policy.
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
https://www.acquia.com/careers/acquia-learning-programs
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services
Apprenticeship programs

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