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Scrum Master / Product Manager

| Greater Boston Area

Company Overview

Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations – in healthcare, telecommunications, automotive, financial services, retail, and more – to create stronger relationships and better experiences for their customers.

Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients

Job Summary

Summary: Responsible for the agile team coaching, takes on a team leadership role and helps with administrative tasks to make agile development in the Core Shared Services team possible. The main responsibilities are: helping the team remove impediments, facilitator between the team and the product owner, supporting the team to live by the values and practices of agile software development.

 

Responsibilities:

•Coaching team members / mediating through conflicts
•Fostering the team´s self-organization
•Continuing learning regarding Agile and Software development life cycle
•Exchanging with other Scrum masters in the organization on a regular basis
•Helping to write or split user stories
•Helping the team to report to management and the product owner
•Helping the team to get rid of impediments
•Helping the team to continuously improve their process
•Helping the team to keep focus and to maintain their agile tool-set.
•Facilitate meetings for the team (preparation, moderation, postprocessing)
•Assessing the Agile maturity of the team
•Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem-solving.
•Protect the team from interruptions and distractions.
•Facilitate Sprint Planning, Sprint Reviews and Retrospectives.
•Running daily scrum / Stand-p
•Assist the product owner with keeping the backlog groomed.
•Maintain relevant sprint team metrics that help the team see how they are doing.
•Work with across the organizations with other Scrum Masters and Product Owners to ensure assist with cross dependency alignment.
•Ensure quality standards and a high level of professionalism is maintained.
•Proactive in the promotion of continuous improvement and Agile maturity uplift.
•Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing.

 

Qualifications

Number of Years of Work Experience: 8

 

Required Skills:

•Contemporary Agile (Scrum/Kanban/LEAN) Methodology experience
•Experience in conducting various Agile ceremonies – Daily Scrum meetings, Sprint Planning, Sprint retrospectives & Sprint Reviews/Demos
•Excellent communication skills - written and verbal
•Demonstrable experience in managing a development team in an Agile environment
•Extensive agile experience, preferably using Scrum to deliver applications
•Experience in managing change effectively
•Guiding of a self-organized team to deliver ongoing improvements
•Strong, multi-level stakeholder and relationship management skills

 

Preferred Skills:

•Desirable experience related to Continuous Integration, Continuous Delivery and/or DevOps
•Experience using JIRA and Confluence
•Passion for Agile delivery
•Strong stake holder management, negotiating, influencing and conflict resolution skills.
•Experience as a Scrum Master delivering Cloud solutions in an Agile environment

 

Education: Bachelor's in Computer Science or equivalent experience 

Additional Information

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.  

 

Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

Our headquarters is in Burlington, 30 minutes from downtown Boston, right off 128 and across the street from Wayside Commons (hello, shopping!).

An Insider's view of Nuance Communications

What does your typical day look like?

I’m responsible for overseeing my team’s progress on various Corporate BI initiatives. Every morning I check in our global team to address questions they may have while developing code for designs I have created. I keep in touch with our customers, give them updates on our progress and ensure that we deliver what’s important to them.

Shivani

Principal Business Systems Analyst

How do you empower your team to be more creative?

We unlock the creative potential in everyone by creating an environment where people can trust each other and express their views freely. We follow three principles: focus on the customer and empathize to understand their needs, encourage risk taking, and create a platform to share the stories outlining creative ways teams solved problems.

Raghu

Vice President, Engineering

What projects are you most excited about?

I am excited to be part of a company-wide purpose and business culture focus. I have been with the company less than a year, and I can really see and feel the positive energy in the air. This project has and will open up avenues for employees to become further engaged in other aspects of the company such as community service opportunities.

Mariann

Senior Accountant, Corporate Accounting

What are Nuance Communications Perks + Benefits

Nuance Communications Benefits Overview

Join Nuance and you will be immersed in our culture of health. We offer comprehensive medical, dental, vision and financial health plans that provide peace of mind now and in the future. Your family and friends will enjoy spending time with you thanks to our generous paid time off and flexible work benefits. And you will feel empowered to be your best self by utilizing our fitness and wellness offerings.

Culture
Volunteer in local community
The Nuance Cares program offers employees up to 16 volunteer hours of paid volunteer time off each year supporting a qualified non-profit organization of their choice.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Parking
We offer employees Free on-site garage parking.
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Online course subscriptions available
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