Company Overview

Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations – in healthcare, telecommunications, automotive, financial services, retail, and more – to create stronger relationships and better experiences for their customers.

Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients

Job Summary

Summary: Responsible for the agile team coaching, takes on a team leadership role and helps with administrative tasks to make agile development in the Core Shared Services team possible. The main responsibilities are: helping the team remove impediments, facilitator between the team and the product owner, supporting the team to live by the values and practices of agile software development.

Responsibilities:

•Coaching team members / mediating through conflicts
•Fostering the team´s self-organization
•Continuing learning regarding Agile and Software development life cycle
•Exchanging with other Scrum masters in the organization on a regular basis
•Helping to write or split user stories
•Helping the team to report to management and the product owner
•Helping the team to get rid of impediments
•Helping the team to continuously improve their process
•Helping the team to keep focus and to maintain their agile tool-set.
•Facilitate meetings for the team (preparation, moderation, postprocessing)
•Assessing the Agile maturity of the team
•Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem-solving.
•Protect the team from interruptions and distractions.
•Facilitate Sprint Planning, Sprint Reviews and Retrospectives.
•Running daily scrum / Stand-p
•Assist the product owner with keeping the backlog groomed.
•Maintain relevant sprint team metrics that help the team see how they are doing.
•Work with across the organizations with other Scrum Masters and Product Owners to ensure assist with cross dependency alignment.
•Ensure quality standards and a high level of professionalism is maintained.
•Proactive in the promotion of continuous improvement and Agile maturity uplift.
•Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing.

Qualifications

Number of Years of Work Experience: 8

Required Skills:

•Contemporary Agile (Scrum/Kanban/LEAN) Methodology experience
•Experience in conducting various Agile ceremonies – Daily Scrum meetings, Sprint Planning, Sprint retrospectives & Sprint Reviews/Demos
•Excellent communication skills - written and verbal
•Demonstrable experience in managing a development team in an Agile environment
•Extensive agile experience, preferably using Scrum to deliver applications
•Experience in managing change effectively
•Guiding of a self-organized team to deliver ongoing improvements
•Strong, multi-level stakeholder and relationship management skills

Preferred Skills:

•Desirable experience related to Continuous Integration, Continuous Delivery and/or DevOps
•Experience using JIRA and Confluence
•Passion for Agile delivery
•Strong stake holder management, negotiating, influencing and conflict resolution skills.
•Experience as a Scrum Master delivering Cloud solutions in an Agile environment

Education: Bachelor's in Computer Science or equivalent experience 

Additional Information

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.  

Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.