Sales Enablement Associate at Rapid7

| Greater Boston Area
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Rapid7 is leading the information security industry as a top provider of security products and services that help customers defend against everyday threats. We're known for being both on the forefront of the security revolution and for our award winning company culture, which is centered around Rapid7's five core values. In this sales and customer success enablement role you’ll bring your passion and expertise for

  • A chance to make significant business impact with our culture of continuous learning

  • An opportunity for “next practice” solutions to meet go-to-market learning needs

  • A chance to work with a hyper-growth company in the white-hot IT security sector where employees are empowered to take their career to the next level

  • A momentum-building team as investment in Growth Development & Programs ramps up at Rapid7

Our Growth Development team is responsible for helping new sellers and csms get up and running and continually develop to accelerate their careers. We work relentlessly to keep our Go-To-Customer teams sharp, empowering them to deliver revolutionary value to our customers who work daily to keep our data safe. We’re looking for a Sales Enablement Associate to help us level-up our ongoing initiatives and training efforts. You’ll support facilitation, scheduling, and logistics of our extremely successful New Hire Ramp Program and our point-in-time skill building programs, as well as manage our sales and cs collateral strategy. Help us on our mission to transform one of tech’s best places to work into an even better place to build a Go-To-Customer career.

What Success Looks Like 

You have strong emotional intelligence, a positive attitude, high paced energy and ability to manage multiple strategic initiatives with great attention to detail. You have top-notch organizational and time management skills and can maneuver overlapping program schedules while ensuring that nothing falls through the cracks. Getting up in front of people, telling stories, and breaking down complex concepts into relatable information is your jam, and you embrace technology as a valuable tool to help accelerate collaboration and results. Treat personal growth as a constant must-have for your new job and strive for perfection, but are comfortable with the trade-offs that come with dynamic and collaborative projects. You are flexible and aren’t just comfortable with change, you plan for the unknown and can adjust on the fly. You thrive in a personal and face to face culture and our desk is as much a place to work as it is to host conversations with your stakeholders. Understand that no-one is an island. you depend on your teammates and don’t hesitate to communicate successes and difficulties. Your team and other business stakeholders can lean on you in the same way. You’re scrappy, resourceful, know how to remove barriers that threaten success and aren’t afraid to be you because you believe that great ideas come from tapping into your unique life experiences.

What You Love to Do
  • Work with the Global Enablement Team to regionalize and execute programs around new hire, skills, tools, process, and coaching development

  • Schedule our ongoing New Hire Ramp program for all new-to-the-role Account Executives and Customer Success Managers 

  • Facilitate New Hire Ramp program sessions in person and virtually across our US Sales & Customer Success Teams

  • Develop training content for live presentation and eLearning by subject-matter experts 

  • Work shoulder-to-shoulder with sales representatives, customer success and managers to help new sellers and CSMs achieve early success and build a path to long-term success

  • Identify new ways to enforce skills development and bring your ideas to fruition with a focus on skill practice, reinforcement, certification, and tracking

  • Help manage scheduling, logistics, and communications for point-in-time training programs

  • Track & ensure timely delivery of all programs; foresee potential conflicts and dependencies and work to remove blockages

  • Collaborate across Sales, Sales & Business Development, and our Growth Practices to equipped our salesforce to deliver ongoing customer value through actionable updates to the security landscape, our portfolio, and the needs of the security community

  • Create a community around sales competency and coaching

  • Proactively identify key areas for improvement through training, process, and/or systems

  • Measure and report on the effectiveness of Growth Development investments and programs

  • Work cross-functionally with GTC and other internal stakeholders

  • Tackle tasks independently and excel at working collaboratively


What You Bring to the Table
  • 1 - 3+ years of direct experience in Enablement, Direct Sales, Learning and Development, Channel Account Management or Product Marketing role

  • Experience with facilitating programs and delivering content in-person, remotely, and electronically a plus

  • Ability to marry art and science to articulate the ROI of each training program 

  • Humor, high emotional intelligence, humility, and true team player mentality

  • Demonstrated strong analytical & problem solving skills

  • Ability to create engaging content in Google Drive applications

  • Excellent organization skills with the ability to juggle multiple overlapping program schedules

  • Dependable follow-up skills to track outcomes and continue to support learner development throughout their careers

  • Great communication skills with the ability to translate business needs into actionable items 

  • Able to work independently as well as part of a team in a driven and energetic environment

  • Adaptability to meet the needs of an innovate & fast-paced business

  • Creative problem solving skills

Our team believes that diversity of thought and experience builds better teams and helps us transform. If you don’t match these requirements perfectly don’t hesitate to apply and help us understand how you’re uniquely equipped to help us achieve our vision.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants, bars and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.

Grace

Senior Brand Storyteller

What are some things you learned at the company?

When we talk about being a moose and impact together, what we are saying is that we support each other on our journey forward. We actively look for ways to collaborate, strengthen our ideas and learn from each other, no matter what department you may be in at Rapid7.

David

Global Director of Sales Engineering

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Happy hours are hosted On occasion .
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Continuing Education stipend
Variable.
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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