Location: Boston area/ there is also an option for Remote- East coast
Our Professional Services team leads the implementation of cutting-edge analytics, rating and integration projects with industry-leading insurance companies and banks around the world. In this role, you will serve as the client's primary point of contact with Earnix, handling multiple priorities simultaneously while managing customer satisfaction throughout the project life cycle. Please note that we are not able to employ OPT candidates or hire PMs who require employment visa sponsorship at this time.
What you’ll do:
Combine tactical execution skills with strategic expertise to lead cross-functional teams through the entire project lifecycle
Be the primary focal point to the customer for all project deliverables
Manage customer satisfaction throughout the project life cycle
Manage project expectations and assignments with team members, internally and externally
Anticipate problems and offer solutions necessary to keep a project within budget and on schedule
Maintain risk and issue log to ensure mitigation strategies are in place
In collaboration with Earnix management and client stakeholders, define and document project scope, goals, and deliverables, while working in accordance with the project communication and governance matrix
Partner with Sales and Pre-Sales teams to create and execute accurate Statements of Work and present to prospects the Professional Services Implementation and Project Management methodologies.
Plan and schedule project timelines and milestones using appropriate tools. Identify and manage project dependencies and critical path
Estimate resources and identify participants and skillsets needed to achieve project goals
Effectively communicate project expectations to project team members and stakeholders in a clear and timely fashion
Coordinate with all internal stakeholders the delivery of all customer requirements on time and on quality
Build an environment which motivates the team to work together toward a successful project delivery
Create and maintain detailed project documentation
Ensure project team time reporting is complete and accurate
Position Intro:
Transform an industry with your expertise. Stand out for what makes you extraordinary. Be the disruptor you were born to be.
Create a global impact and join our rapidly growing team in a leading fintech growth Unicorn, serving the insurance and banking industries.
Requirements
You’ll do it using:
Strong customer engagement skills and a passion for successfully delivering projects
Minimum 5-7+ years of solid project management experience in an enterprise software company
Masters or bachelor’s degree in a technical field such as computer science, engineering or a related area
Experience managing software delivery projects in the fintech/insurtech industry
Experience leading projects in both Agile (Scrum) and waterfall environments
Experience managing multidisciplinary teams including team members from diverse technical backgrounds
Skills in leadership, adaptability, problem solving, and critical thinking
A solution-oriented mindset: when issues arise, be able to roll up your sleeves and tackle them with a ‘get it done’ attitude
Excellent customer-facing communication and presentation skills
The ability to cultivate strong relationships with clients, including senior stakeholders
The ability to cultivate strong relationships with internal stakeholders
Willingness to travel (when appropriate)
You’ll excel by:
Focusing on the art of the possible
Communicating with honesty, candor, and respect
Collaborating seamlessly with colleagues across the company
Being resourceful and creative
Acting with empathy
You’ll love it because:
This is an incredibly impactful role in the organization
You will have the opportunity to work in a successful, fast moving, mission-driven company
You will have growth opportunities
You will collaborate with other professional and enthusiastic team members
Earnix has competitive benefits with an all-for-one mentality