Program Manager, Website at Toast

| Greater Boston Area
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Toast is looking for a passionate Program Manager to drive marketing website initiatives forward. The ideal candidate is someone who thrives within a fast-paced environment, is always looking for ways to improve, and enjoys being collaborative. You will work to scope, drive, and deliver web projects with cross-functionally partners across the entire organization. Sitting in the center between marketing/business, development, and design, strong communication and organization skills are the keys to success. 

On a personal level, you are entrepreneurial with a mindset of building to scale. You are excited about engaging across the entire company to drive business impact with a strong bias to providing the best customer experience. 

What you will do:

  • Drives the execution of marketing website projects across multiple internal teams.

  • Provides web best practice insights during project planning through deployment.

  • Develops schedules to ensure timely completion of projects.

  • Drive website improvements through a/b and user testing to achieve team and company level OKRs. 

  • Also work with cross functional partners to develop CMS improvements

  • Evaluates and establishes processes per project to ensure project success

Do you have the right ingredients?

  • 4+ years of website management experience.

  • Excellent communication, presentation, and interpersonal skills.

  • Experience working directly with developers, designers, and marketers.

  • Strong understanding of SEO best practices.

  • Able to dive into web analytics to derive actionable insights.

  • Experience with different website testing concepts and techniques.

  • Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution. 

  • Proficient with digital marketing tools/tech, including analytic tagging.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
Watch

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are some things you learned at the company?

Where should I start? For hard skills, I’ve learned more than I ever thought I would about Excel and Salesforce. I’ve also learned what it looks like when a company not only talks the talk, but walks the walk. We’ve been able to execute on what we’ve set out to do because we are willing to try new things, make mistakes, and learn from them.

Matt

Payments Relationship Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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