Partner Program Coordinator

| Greater Boston Area
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PURPOSE:

The Predictive Index—the talent optimization leader—is an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is “Better work, Better world," and we take great pride in PI’s power to supercharge workplace relationships and culture to achieve the unthinkable. We’re our own best case study! You’ll be working toward a mission that inspires you, and you’ll be surrounded by fun, smart, driven people day in and day out.

There’s a reason more than 8,000 companies—including Nissan, Citizens Bank, Drift, Subway, Blue Cross Blue Shield, Docusign, and Omni Hotels—trust PI to help them hire top talent, design winning teams, and develop leaders at every level. Come discover how we empower our clients to solve their biggest challenges and make their business dreams come true.

The Predictive Index is a place where people with diverse backgrounds, experiences, and perspectives collaborate on amazing, important work. We celebrate our differences, knowing that they are fundamental to our success as an organization. “Better Work, Better World,” starts here, in an organization where every member of the PI community is valued, respected, and welcome. We encourage people from underrepresented backgrounds to apply.

POSITION:

We are seeking an energetic, hard-working and driving Program Coordinator that will strive to ensure rapid success of Certified Partners in the PI Network.  Our Certified Partner Network is the lifeblood of our company, representing the lion’s share of PI’s overall revenue. The Program Coordinator has their pulse on virtually every key initiative underway. This person is responsible for coordinating, advancing and supporting the success of partner programs. The ideal candidate will be someone that has previous experience supporting programs or projects, working with a complex channel from an operational perspective and has the ability to be resourceful to execute on channel needs.

At The Predictive Index, we embrace a fun, hard-working, and action-oriented workplace culture while keeping our employees’ careers and lives outside of work top-of-mind. If you function best in a client-focused, fast-paced environment where you’re expected to think outside the box and take action, you may be a good fit. 


PROGRAM MANAGEMENT:

  • Support and drive cross-functional Certified Partner Network initiatives, and programs
  • Manage program data and key indicators of success
  • Work cross-functionally to remain aware of Network change management needs
  • Own logistical support for Partner Programs and hybrid learning
  • Consolidate Partner feedback from programs and pilot testing to inform improvements to existing and developing programs 

CROSS-FUNCTIONAL PROJECTS:

  • Serves as an internal advocate for PI’s Certified Partner Network 
  • In conjunction with Partner Marketing, manage and influence communications for the Certified Partner Network
  • Work closely with Systems teams to implement any needed enhancements to existing Partner programs
  • Coordinate and assist with Partner Network webinars as well as monitor communications and FAQ

DATA AND OPERATIONAL SUPPORT:

  • Manage documentation and implementation of policies and procedures set by the Partner Success department for the Network
  • Assist in design and development of partner programs/curriculum, success tracking and methods for continuous education of the Certified Partner Network
  • Support User operations and Partner team with Partner inquiries and helpful resources 

DESIRED EXPERIENCE:

  • Experience with PI is a plus
  • Experience coordinating and supporting major programs and projects
  • Experience working in a fast paced, dynamic environment 
  • Has a knack for organization and detail and a passion for light data/survey analysis
  • Working knowledge of Salesforce CRM software, and Google Suite
  • Highly developed written and oral communications

 

People most qualified for this role will be:

  • Cross-functional –at PI, we work as a team!
  • Smart – learn our systems and our industry quickly.
  • Hard working – we are growing– you MUST be willing to roll up your sleeves.
  • Fun – because we work hard, we like to play hard - we hope you do too!

Just as our employees are threads in the cultural fabric of PI, THREADS is our framework for understanding our core values.

Teamwork: Focus on the “we,” not the “me.”

Honesty: Follow your moral compass.

Reliability: Be someone others can count on.

Energy: Be balanced, be energized.

Action: Errors of action are better than errors of inaction. Be brave.

Drive: Own it.

Scope: Don't try to boil the ocean.


The Predictive Index participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.


The Predictive Index is an Equal Opportunity Employer.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • .NET CoreFrameworks
    • CosmosDBDatabases
    • SQL AzureDatabases
    • PardotAnalytics
    • DoceboAnalytics
    • DomoAnalytics
    • AsanaManagement
    • JIRAManagement
    • DomoManagement
    • WordpressCMS
    • SalesforceCRM
    • Salesforce PardotCRM
    • SalesloftCRM

Location

Headquartered in Westwood MA, conveniently located close to amazing restaurants, a shopping center and just minutes away from the 128 Train station for our commuters. We continue to grow locally and across the US as we embrace remote-friendly work.

An Insider's view of The Predictive Index

How would you describe the company’s work-life balance?

I think The Predictive Index really puts its people first. My manager has been really supportive of my needs in and out of the office. I think having a manager that cares about me as a whole person makes me feel more fulfilled and energized to come to work.

Caraline

Recruiter

What does your typical day look like?

I'd say a good "typical" day is spent either in scrum meetings, mentoring, coding, doing system design, incident response, writing technical stories, interviewing as we are hiring and growing fast, technical documentation and other team meetings.

Pankaj

Sr.Software Engineer

How does the company support your career growth?

PI and my team have done a lot to map out a career path from having monthly discussions to filling out a personal development chart. This has allowed me to clearly see a future as well as understand what it is going to take to achieve my goals, and I know PI will help me get there.

John

Business Development Representative

What is your vision for the company?

Operations at PI enables all business units to empower members to maximize their creativity. I envision PI's growth to be powered by scalability, where systems and intelligence allow us to focus on high-value activities; where departments partner in successful cross-functional initiatives enabled by optimal automation.

Maribel

Senior Vice President, Operations

How do you collaborate with other teams in the company?

Collaboration at PI is one of my favorite parts of my job! My role in product allows me to collaborate with incredibly smart and talented coworkers across the business and turn ideas into reality. In addition, there are always projects and initiatives to get involved with that allow you the opportunity to build relationships and learn something

Megan

Senior Product Manager.

What are The Predictive Index Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
We partner with organizations around Boston like Fathers Uplift, as well as Friends of the Blue Hills, Westwood Food Pantry, Needham Community Council, the Greater Boston Food Bank, and Toys for Tots.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Flexible work environment includes: *Field (100% remote) *Flow (1-2 days in office) *Studio (3+ days in the office per week) (Virtually connected with PIoneers working remotely in 24 states)
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Customized development tracks
Paid industry certifications
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