Operations Program Manager, Sustaining

| Somerville

Owl Labs is hiring an Operations Program Manager, Sustaining to join the Operations Team. 

This person will be responsible for component readiness, assembly, test, quality, delivery and continuous improvement of product builds. This position works closely with other key cross-functional teams from Hardware and Product Design Engineering, Part Suppliers, Procurement, Operations, Finance, Marketing and Contract Manufacturers to develop the strategic direction, goals, objectives and key measurement systems to ensure the business goals are met.


Role & Responsibilities

  • Ensure on-time product delivery, reducing cost, and increasing product quality.

  • Defining and executing continuous improvement initiatives.

  • Managing product risks such as supplier quality, component end of life and component availability.

  • Ensure suppliers on time delivery and quality performance.

  • Own Bill of Material (BOM) component list.

  • Handle sustaining related ECO’s throughout the lifecycle of the products

  • Responsible for overall material cost savings objectives including the facilitation of quoting based on sourcing strategy.

  • Component price negotiations.


Job Requirements

  • Experience with sustaining engineering and with high volume production in China

  • Demonstrated project management and supply chain management skills

  • Strong organizational and analytical abilities

  • Strong social and verbal/written/presentational skills

  • Convert business needs/requirements into executable strategies

  • Ability to adjust priorities and manage time wisely in a fast-paced, dynamic environment

  • Understanding of inventory management requirements

  • Ability to manage multiple projects simultaneously, coordinating priorities, and initiatives

  • Motivated and results oriented creative thinker

  • Bachelor's degree in Engineering, Supply Chain Management, Operations or Business

  • Ability to travel internationally as much as 25% of the time

Meet Owl Labs 

Owl Labs’ mission is to solve a problem we’ve all experienced: meetings suck, and they are especially painful for the remote participants on the other side of the call. Considering the rapid growth in remote and distributed work, this is a perfectly timed problem for Owl Labs to solve. The market is hungry for products and content that make remote and distributed work better.


With $7.3M funding from Playground Venture’s Andy Rubin (co-founder of Android) and Boston’s Matrix Partners, Owl Labs created the Meeting Owl, a 360° smart video conferencing camera that sits in the center of the table and uses robotics algorithms to automatically highlight different people as they talk. After launching the product in June 2017, thousands of companies have purchased the Meeting Owl, saying it offers the most natural and inclusive meeting experience they’ve ever seen.


Owl Labs is 33% remote and headquarters are based in Somerville, MA. This role can be either an on-site or remote position. Please specify in your application.

Read Full Job Description
Apply now
loading ...


Owl Labs is located in the heart of Union Square, Somerville. Bustling with restaurants and bars, Union is also home to the annual Fluff Festival.

An Insider's view of Owl Labs

What's something quirky about your company?

We practice what we preach. Employees work at our Somerville HQ, across the US, and often are a hybrid mix of in-office and remote. We all work hard, and so we believe in working whenever you're at your best.


VP Marketing

What are some things you learned at the company?

This is my first startup, and I expected that the pace would be fast. I've also learned how to remove barriers, navigate processes, and anticipate others' needs to keep things moving quickly and efficiently.


Head of Operations

What is your vision for the company?

I've witnessed the gaps in technology that make it exceptionally hard for remote participants to be seen, heard and most importantly, understood. I'm thankful to be working with the extraordinary team at Owl Labs to bring high fidelity collaboration to life and making the future of work a tangible reality.



What are Owl Labs Perks + Benefits

Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Game Room
Our game room includes Foosball and Pinball Machine.
More Jobs at Owl Labs10 open jobs
All Jobs
Dev + Engineer
Project Mgmt
Project Mgmt