Onboarding Coordinator at EverQuote

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EverQuote (Nasdaq: EVER) operates at the intersection of technology and insurance. We are the largest online marketplace for insurance shopping in the United States. We make insurance shopping easy, efficient and personal by saving consumers and providers time and money. Our goal is to reshape the way consumers shop and improve the way insurance providers attract and connect with customers as insurance shopping continues to shift online.

EverQuote AI, a subsidiary of EverQuote, is determined to build a better way and look for talented advisors to fuel our growing business, not to add cogs in the machine.

EverQuote AI is a team of technology leaders and sales experts dedicated to ensuring that everyone can experience the peace of mind that comes with protecting the people and things they care about most. We’re a service-oriented team and need someone who can provide a best in class customer service level and attention to detail, ensuring our carrier has all the necessary information to provide coverage to our clients.

Onboarding Coordinator

As an Onboarding Coordinator, you will administratively manage all new hire paperwork and shepherd new hires to maintain a positive onboarding experience. This role requires frequent communication and collaboration with new hires, internal stakeholders and carriers. This role will be part of a fast-growing team and needs to be an ambitious, efficient and resilient team member.

Essential Duties & Responsibilities:

  • Document processes and identify areas where process guides and training materials would benefit new employees, hiring managers and other stakeholders
  • Create onboarding materials, including orientation decks and process guides and keep materials current to the business
  • Collaborate with People Operations and Sales Coaches to maintain internal onboarding materials and processes to ensure new employees and managers can quickly access timely information and resources
  • Continually assess and review the onboarding workflow and develop documented solutions to increase process efficiency
  • Analyze processes for efficiency and partner with People Operations and IT to streamline the candidate experience and develop integrations between HR and Recruiting platforms
  • Partner and communicate with recruiting, hiring managers, carriers, IT and HR to ensure a smooth new hire onboarding experience weekly
  • Administratively manage new hire paperwork, enter employee data and reporting
  • Track candidate screening and completion of onboarding processes in Google Sheets at a high volume and consistently communicate with candidates and hiring managers throughout the process

Required Skills & Experience:

  • Proficient in building efficiencies in Excel. Must be comfortable manipulating data using formulas
  • Highly organized with the ability to juggle multiple priorities in a fast-paced environment
  • High sense of urgency, resiliency and problem-solving abilities 
  • Excellent verbal and written communication with internal and external customers over the phone and via email
  • Demonstrated ability to work independently with effective time management skills

We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role

EverQuote is committed to building an equitable, diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or veteran status.

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Technology we use

  • Product
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement

Location

We're located in the Kendall Square area of Cambridge, MA. Surrounded by great food, fun places for outings and easily accessible for any commute.

An Insider's view of EverQuote

How would you describe the company’s work-life balance?

The reality is career success means little without a healthy balance of life outside of work. At EQ, it has meant reminding each other that whatever we can get done in a day is good enough. Some may be able to do more based on their situation and some won’t. The key is creating safe spaces to be honest, and open to give and receive support.

Alexander Grant

Quality Manager

How do you collaborate with other teams in the company?

I shoot a slack to someone or set up a meeting if it's a more complex problem I'm trying to solve. Typically, everyone is eager to help and put their heads together to solve the problem at hand!

Clara Hunnewell

Manager, SEM and Analytics

How does the company support your career growth?

At EverQuote, I've been able to grow from "intern" to "director of engineering" with lots of mentorship. Leadership sets clear expectations, provides actionable feedback, and creates real opportunities. EverQuote has sponsored formal management training for me, and I have a personal development plan that aligns with my goals beyond my tenure at EQ.

Ian Naval

Director, Ad Engineering

What’s the vibe like in the office?

The vibe is very upbeat and collaborative. Everyone is truly willing and happy to help each other out, support is just a desk away! Outbursts of laughter are the norm throughout the day which lends to a positive feel, but there are also quiet spaces to escape to when needed. I am very much looking forward to days back in the office down the road.

Brianna Shea

Agency Business Consultant

What are EverQuote Perks + Benefits

EverQuote Benefits Overview

E

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Acme's health insurance policy covers up to 100% of out of pocket expenses.
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Semi-annually.
Free Daily Meals
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees get free lunch on Tuesday.
Game Room
Our game room includes Foosball.
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees get free lunch on Tuesday.
Happy Hours
Happy hours are hosted On occasion .
Parking
We offer employees A parking subsidy.
Recreational Clubs
Professional Development Benefits
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
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