Responsibilities
- Configure, test and maintain LevelUp’s integrations with online ordering providers (e.g. Delivery.com, Olo, etc.) using programs like Postman, API Fortress and Runscope
- Coordinate with engineers to deliver new integrations and fix bugs in a timely fashion
- Diagnose, triage and repair errors related to the order ahead experience in LevelUp apps and 3rd parties using our ordering APIs
- Maintain a pulse on order ahead performance; root cause bugs and general errors that might arise to prevent future complications
- Proactively identify opportunity areas for our network by working cross functionally with internal teams
This Job Might Be a Fit If You:
- Are a passionate problem solver, capable of prioritizing and delivering solutions in a fast-paced environment
- Have strong attention to detail and excellent communication skills (both written and verbal)
- Are self-motivated, high energy driven personality with the ability to follow through on assignments
- Are familiar with writing SQL queries and experience with project management tools (we use Jira)
- Are awesome. And ready to work with awesome people!
- Have a Bachelor’s degree
Bonus Points if You:
- Are familiar with software development (e.g. know how to code, work with developers, etc.)
- Appreciate .gifs
- Are a quick study and love to learn how things work
Benefits & Perks
- Free catered lunches from the businesses in the LevelUp ecosystem plus LevelUp credit to spend wherever we are accepted
- A never ending amount of coffee beans to make whatever suits your fancy and a snack closet that’s constantly stocked with a variety of snacks ranging from super healthy protein bars to a delicious bag of greasy chips.
- Incredible benefits package 100% paid for by the company including Medical, Dental, Vision, Medical Deductible Reimbursements, Disability & Life Insurance, Optional Life Insurance and Pet Insurance
- 401(k) with company match and a wide variety of investment options
- Monthly Tax-Free Cell Phone allowance
- Flexible Unlimited Vacation Policy
- Generous and Fair Parental Leave
- Casual office environment where jeans and flip flops are acceptable. #NoSuits
- Convenient access to the MBTA via red, green, orange line & Commuter Rail (Downtown Crossing Station, Park Street & South Station are a few blocks away)
About Us LevelUp is used by more than 4MM customers paying at over 100,000 locations nationwide. Most recently we closed $50MM in funding from JP Morgan Chase and are backed by Google Ventures, T-Ventures and Highland Capital. LevelUp powers the mobile experiences for top brands like Potbelly, Tropical Smoothie Cafe, Equinox, Steak ‘N Shake, Dunn Bros Coffee, Argo Tea & sweetgreen. The Engineering team includes 50+ contributors spread across five teams: Design, Mobile, Platform, POS, and Agency. We take pride in the utility of the products we have built and the craftsmanship of their implementations. On the Platform team, we embrace a flat hierarchy and pair junior developers with more senior mentors. Small pods often form to tackle high-priority projects, all of which benefit from thorough testing and code review. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Come Join Our Team and apply online today!
