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IT Project Manager

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Summary

The IT Project Manager’s role will provide project management across IT driven initiatives, including hardware and software implementations, upgrades, migrations, office build-outs and office moves. They will provide project management for implementing new technical initiatives; as well as aid in the streamlining, automation, and simplifying processes. This is a hands-on position that requires strong skills in project management and change management across cross-functional stakeholders.

Key Responsibilities

  • Demonstrated Program / Project Management experience
  • End to end Project Management activities from project initiation & planning through execution & delivery, status reporting, risk & issue management and client expectation management
  • Work with the technical leads and project team members to document requirements, identify resources and develop detailed project and resource plans.
  • Manage scope, schedule, and dependency and ensure quality of project deliverables.
  • Identify issues and risks and work with project team to develop mitigation plans and provide timely escalation.
  • Ensure quality of project management work, timely updates, prepare and collect project related information
  • Manage communication and set expectations
  • Provide regular transparency, status reports and escalate risks and issues impacting project delivery
  • Projects include hardware and software implementations, upgrades, migrations, office build-outs and office moves
  • Ability to utilize both Agile and Waterfall methodologies

Experience & Qualifications

  • Strong Project Management skills which includes experience in organizing, planning, and executing large-scale projects from vision through implementation, involving internal personnel, contractors, and vendors
  • Excellent organizational and time management skills.
  • Excellent verbal and written communication skills
  • Detail oriented, able to multitask and meet deadlines
  • Strong analytical, problem-solving, and conceptual skills
  • Exceptional teamwork and interpersonal skills
  • Strong change management skills and ability to influence decision makers
  • Ability to communicate and persuade at all management levels and thrive in a cross-functional environment
  • Conceptual knowledge of information technologies and methodologies
  • Action-oriented, "can do" attitude demonstrating willingness to accept accountability and responsibility for individual actions.
  • 3+ years project management experience
  • Bachelor’s degree or equivalent experience.
  • Project Management Professional (PMP) Certification is a plus
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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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