Position Summary: The Accounting Analyst Senior Associate will support the client and internal teams on athenaOne for Hospitals and Health Systems implementations and post go-live support. Responsible for supporting multiple clients and projects at one time with a wide variety of internal and external stakeholders. The position requires a background in accounting and financial statement workflow.
Responsibilities include but are not limited to: 40% [Data Analysis & Forensic Accounting]

• Analyze historical financial accounting information to troubleshoot reconciliation issues
• Identify data integrity issues and collaborate with internal stakeholders (product team) to conduct analyses and resolve differences
• Tracing and vouching financial information to substantiate financial reporting
• Utilize accounting and product knowledge (transaction flow) to identify anomalies and prevent escalations
• Design and execute client monitoring programs to detect reconciliation and data integrity escalations

30% [Client Training & Support]

• Support all client financial accounting and reporting needs, including month-end close, financial statement audit and ongoing post go-live support
• Collaboratively plan, oversee, and conduct client training programs using existing tools and training processes, focusing on both formal training sessions and remote support
• Identify training gaps and develop new training programs, tools, and processes to address those gaps
• Responsible for managing client expectations and advocating their needs
• Ensure customer satisfaction through follow-up, client responsiveness and thorough communication

30% [Leverage Subject Matter Expertise]

• Consult with implementation team members on complex accounting configuration
• Collaborate with client and internal stakeholders to accommodate financial reporting needs (i.e., Board of Directors reporting)
• Demonstrate mastery in product knowledge via athenahealth and partner trainings
• Identify patterns in the difficulties faced by clients and create collateral or new processes to help implementation teams overcome these difficulties
• Training team members on new capabilities
• Collaborating with product management colleagues to partner on workflow and product improvements
• Collaborate with stakeholders at the client and athena to develop client-customized financial workflow documents for processes

Education, Experience, & Skills Required:

• Bachelor Degree required; Degree in Accounting preferred
• Minimum of 2+ years of professional experience, ideally in accounting or health care financials setting
• Knowledge of standard accounting principles and financial statement workflow required
• Strong organizational skills and attention to detail
• Strong computer literacy and the comfort, ability, and desire to advance technically
• Strong verbal communication and business writing skills
• Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word, Outlook

Behaviors and Abilities Required:

• Superior analytical capabilities
• Ability to interpret, document, adapt and apply business requirements
• Demonstrate a high degree of customer service and relationship building abilities
• Ability to adapt to change and ability to be comfortable with unpredictability
• Strong problem-solving skills
• Effective, confident presenter to all audiences
• Ability to prioritize and multi-task in a fast-paced environment
• Ability to work independently as well as part of an extended, cross-functional team
• Ability to be flexible and change with environment, industry, and business demands

Position Summary: The Accounting Analyst Senior Associate will support the client and internal teams on athenaOne for Hospitals and Health Systems implementations and post go-live support. Responsible for supporting multiple clients and projects at one time with a wide variety of internal and external stakeholders. The position requires a background in accounting and financial statement workflow.
Responsibilities include but are not limited to: 40% [Data Analysis & Forensic Accounting]

• Analyze historical financial accounting information to troubleshoot reconciliation issues
• Identify data integrity issues and collaborate with internal stakeholders (product team) to conduct analyses and resolve differences
• Tracing and vouching financial information to substantiate financial reporting
• Utilize accounting and product knowledge (transaction flow) to identify anomalies and prevent escalations
• Design and execute client monitoring programs to detect reconciliation and data integrity escalations

30% [Client Training & Support]

• Support all client financial accounting and reporting needs, including month-end close, financial statement audit and ongoing post go-live support
• Collaboratively plan, oversee, and conduct client training programs using existing tools and training processes, focusing on both formal training sessions and remote support
• Identify training gaps and develop new training programs, tools, and processes to address those gaps
• Responsible for managing client expectations and advocating their needs
• Ensure customer satisfaction through follow-up, client responsiveness and thorough communication

30% [Leverage Subject Matter Expertise]

• Consult with implementation team members on complex accounting configuration
• Collaborate with client and internal stakeholders to accommodate financial reporting needs (i.e., Board of Directors reporting)
• Demonstrate mastery in product knowledge via athenahealth and partner trainings
• Identify patterns in the difficulties faced by clients and create collateral or new processes to help implementation teams overcome these difficulties
• Training team members on new capabilities
• Collaborating with product management colleagues to partner on workflow and product improvements
• Collaborate with stakeholders at the client and athena to develop client-customized financial workflow documents for processes

Education, Experience, & Skills Required:

• Bachelor Degree required; Degree in Accounting preferred
• Minimum of 2+ years of professional experience, ideally in accounting or health care financials setting
• Knowledge of standard accounting principles and financial statement workflow required
• Strong organizational skills and attention to detail
• Strong computer literacy and the comfort, ability, and desire to advance technically
• Strong verbal communication and business writing skills
• Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word, Outlook

Behaviors and Abilities Required:

• Superior analytical capabilities
• Ability to interpret, document, adapt and apply business requirements
• Demonstrate a high degree of customer service and relationship building abilities
• Ability to adapt to change and ability to be comfortable with unpredictability
• Strong problem-solving skills
• Effective, confident presenter to all audiences
• Ability to prioritize and multi-task in a fast-paced environment
• Ability to work independently as well as part of an extended, cross-functional team
• Ability to be flexible and change with environment, industry, and business demands