Veeva develops cloud software that helps the world’s largest pharmaceutical companies and emerging biotech’s run clinical trials and get medicines to the patients that need them. Veeva’s enterprise product suite is ubiquitous in the life sciences industry.

Veeva is a ‘Work Anywhere’ company, so you can connect with teams in our new office at 100 Summer Street in Boston while also having the flexibility to work from home. And as a Public Benefit Corporation, you will work for a company with purpose and focused on making a positive impact on society.

The Role

Veeva’s Vault CDMS platform will truly change how the industry runs clinical trials and we want you on our team. We are looking for a leader who has a deep passion for helping customers transform the way they manage their clinical trial processes, data, and content within our CDMS product including CDMS interactions with our Clinical Suite of applications (Vault CTMS, Vault eTMF, and Vault Study Startup).

As a key member of our CDMS Professional Services team, the Head of CDMS Project Management will be at the forefront of our mission. A Veeva leader is a service professional who has demonstrated an ability to lead based on experience, knowledge, passion, and competence. They will understand our customers’ clinical data management needs and can translate those requirements into an implementation strategy, and drive the delivery of the Vault EDC and Veeva CDB solutions and how it interacts with the Veeva CDMS suite. They will be responsible for achieving customer success with Veeva CDMS Services with a focus on Program and Project Management and defining global delivery strategies of the Vault Clinical applications across the enterprise.

Opportunity is available in the United States and Europe for this role. Qualified U.S. and Europe based candidates are encouraged to apply.

What You’ll Do

• Lead a team of Project and Program Managers for Veeva Vault Clinical Data Management Suite services with our customers
• Manage a team of Project and Program Managers; including, but not limited to hiring, training, and developing
• Work with IT and business executives to define deployment, governance, and transformation roadmap
• Establish post-deployment application management
• Support implementation proposals and services contract negotiation
• Coordinate Customer Success Manager activities to drive product value and adoption
• Coordinate Product Management and Product Support activities 

Requirements

• 7+ years of experience in large-scale program management within Clinical Data
• 5+ years of experience in people management responsibilities 
• In-depth knowledge of Clinical Data
• Track record of success leading diverse global teams to deliver large, complex GxP technology implementations to deliver measurable business results
• Experience in technology strategy and roadmap development for Life Sciences customers
• Proven executive communication skills
• Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
• Skills in problem resolution, negotiation, dealing with ambiguity, establishment of effective processes, and influencing without authority
• Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high
• Work location – home office, based in the EU or US. Does not have to be near a Veeva office but ideally close to an airport 
• Able to travel up to 50%

Nice to Have

• Veeva Vault implementation experience
• Software as a Service implementation experience in GxP space

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.