Growth Project Manager at Lose It!

| Greater Boston Area
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Growth Project Manager
Lose It! is looking for a results-driven project manager who has experience solving marketing and product problems to drive results. We're looking for a self-starter who is excited about trying new things and making an impact with the work that they do. An ideal candidate can excel in both the analytical and creative sides of building experiences and can rally the rest of the team around a vision for a project. This role will report to the VP of Marketing and work on a cross-functional team that's primarily focused on driving early user retention, revenue, and satisfaction. This person's efforts will help our members stay motivated towards their weight loss goals, and get the most out of the Lose It! Product.
This full-time position is located in our Boston office (currently remote, with plans to be in the office two days a week starting October 2021).
What does Growth Project Management mean at Lose It!?
At Lose It!, most of our work is done on cross-functional teams. This role is at the intersection of product and marketing and will be working with a Product Manager to design and build in-app experiences. Project Management at Lose It! means constantly innovating and experimenting to find ways to drive early user retention, to keep customers engaged, and to motivate members to subscribe to a paid product. Project Management is a key function of our business and we're looking for someone who gets excited about taking experiment results and iterating even further on the experience. Even if you haven't done this exact kind of work before, reach out to us so we can chat about how your skills and experiences could be applied to this role.
What will you be responsible for?
  • Being the intersection between Marketing, Product, and Engineering to ideate and execute on product changes and promotions that drive user retention, satisfaction, and revenue
  • Leveraging our in-house and third party tools like Iterable to create push, email and in-app message upgrade campaigns
  • Designing product optimizations (i.e. purchase flows, onboarding experience) that increase user throughput and stickiness
  • Partnering with the Data Science team to design experiments and interpret key findings
  • Managing experiments from setup through results, leveraging analytics tools like Amplitude to monitor their impact and report on findings
  • Regularly testing creative, pricing, timing, and other elements of our marketing campaigns to better understand what resonates with our users
  • Writing and iterating on marketing copy for campaigns in emails, in-app messages, push notifications and product screens that encourages the desired user behavior
  • Collaborating with designers to develop images, gifs, and videos that amplify the meaning of each campaign
  • Leveraging tools like AppAnnie to stay up to date with the latest growth marketing trends and bringing new ideas to the team for how to improve key metrics

What are we looking for in a team member?
  • 2+ years of experience managing projects on an engineering, product, marketing team, or something else!
  • Demonstrated proficiency in Excel, and a good grasp of basic statistics
  • An empathetic mindset to be able to understand the user journey to craft messages and campaigns to meet users where they are
  • A person who enjoys finding new ways to add value to our members and the business
  • Highly organized and comfortable navigating ambiguity, and juggling conflicting priorities
  • An entrepreneurial mindset who gets excited about being scrappy to spin up experiments, test ideas, and iterate on learnings
  • Someone who can balance between big, risky ideas and small, easier changes
  • A positive attitude and the ability to resolve issues with best practices, processes, and strategies
  • Someone who lives the Lose It! Values of being Purpose Drive, Humble, Inclusive, Transparent, An Owner, and Results Oriented
  • Experience working with consumer-facing products or apps is a plus
  • Experience with SQL is a plus

Let's Talk!
If you're ready to apply, send your resume and a quick intro to: [email protected] Please include the position title in the subject.
However, if you don't feel like you check off 100% of the technical requirements - but possess a growth mindset and the determination to learn and succeed - reach out to us anyway! We'd love to chat and learn more about what you can bring to this role. You can contact the hiring manager, Erin Webster-Shaller, via LinkedIn or email at [email protected] .
Interview Process
Here's a quick look at what the interview process looks like for this role. Most of these meetings will be conducted virtually, with an option to meet in person for the Presentation & Working Session.
  • Introductory Call (30 minutes) with a member of our HR team to understand your career goals and if this position is a good fit.
  • Manager Call (30 minutes) to talk in more detail about how your skills and experiences can be applied to this role, and learn how you have demonstrated Lose It!'s core values.
  • Technical Assessment (1 hour) will go deeper into your experience with excel and data analysis and include a 30-minute excel assessment completed on the call. After this we'll send you a take-home assignment (~1 hour) that will help us get a sense of how you think about solving problems and iterating on ideas.
  • Presentation and Working Session (~ 30 minutes) with a few members of the cross-functional team to get a sense of what it's like to collaborate with you; these can be conducted in-person or virtually.
  • Final Interviews (~1.5 hours total) with a few members of the cross-functional team to get a better understanding of how you solve problems and understand what motivates you.
  • Meet our CEO to learn more about their vision for the company and talk through any last questions you have.

  • What We Have to Offer
    When we are together in the office, it's in the heart of downtown Boston in a modern workspace which matches our personality. We have the energy of a start-up culture but with the stability of a profitable business with plans for the future. It's never been a more exciting time to work in tech - come share in our success.
    Lose It! offers incredible benefits, flexible hours, and a balanced approach to work and life. Here are some of our perks and benefits for full-time employees:
    • 100% of monthly health, dental and vision care insurance premiums, less $1 nominal fee (50¢ per pay period) and an HRA component which pays 100% of any deductible amount
    • Healthcare and Dependent Care Flexible Spending Accounts (FSA & DCA)
    • 401k plan and matching program
    • Life insurance and disability benefits
    • Bonus Program
    • Medical/Parental leave benefits
    • Generous paid time off, flexible hours and summer Fridays
    • 1+ weeks for you and your family on our summer retreat
    • Gym membership or wellness reimbursement
    • Commuter subsidization and prime location for public transportation
    • Casual dress code
    • Frequent company outings and trips

    Since the outbreak of COVID-19 our employees have been working remotely from their homes and some office related benefits are currently not active and/or have shifted while employees are working remotely including the addition of a one time home office stipend to reimburse employees for equipment costs. While we would love to be back in the office soon, employee health is a priority for us. All employees will have the option to work remotely minimally through September 2021 and we will adjust that date if needed.
    Resources
    • Lose It! Website
    • Get the Lose It! app
    • Our company blog
    • Glassdoor Profile
    • Built In Boston Profile

    EEO Statement
    Employment at Lose It! is based solely on a person's qualifications. Lose It! does not discriminate against any employee or applicant because of race, color, religion, national origin, age, sex, marital status, ancestry, alienage, citizenship status, ethnicity, partnership status, caregiver status, physical or mental disability, veteran status, political affiliation, or union membership, gender identity, sexual orientation, gender expression, genetic information, or any other characteristic protected by federal, state or local laws. We are committed to maintaining a respectful work environment and will not tolerate discrimination or harassment of any kind. Violation of our Anti-harassment policy will result in disciplinary action up to and including termination of employment.
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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • JavaLanguages
      • KotlinLanguages
      • PythonLanguages
      • RLanguages
      • SqlLanguages
      • SwiftLanguages
      • Objective CLanguages
      • MySQLDatabases
      • RedisDatabases
      • SQLiteDatabases
      • Google AnalyticsAnalytics
      • AmplitudeAnalytics
      • IllustratorDesign
      • PhotoshopDesign
      • NotionManagement
      • WordpressCMS
      • BrazeCRM
      • SendGridEmail
      • IterableEmail

    Location

    Right near the Park Street T station, we're in one of the most convenient locations in the city!

    An Insider's view of Lose It!

    How would you describe the company’s work-life balance?

    You’ve got to do your job and do it well, but doing that absolutely should not get in the way of your life.

    Sarah

    Senior Product Manager

    What are some things you learned at the company?

    Our iterative, testing mentality has made me much more flexible in the way I think. I've learned how to break down large marketing initiatives into short-term projects that we can learn from and use to define the next stage.

    Erin

    VP of Marketing

    How do you empower your team to be more creative?

    Every employee at Lose It! is an owner and responsible for our success. We are all in the driver's seat directing the work that we do and moving the company forward and each of us are expected to live our values, even when nobody is looking.

    Patrick

    CEO

    What are Lose It! Perks + Benefits

    Lose It! Benefits Overview

    Lose It! offers incredible benefits, flexible hours, and a work hard/ play hard culture. If you picture yourself working on solving one of the world’s biggest issues with a smart team, then heading out for apps and drinks with your peers, we’re the company for you! Join our creative, fun, fast-moving company with ample opportunity to learn and develop areas you’d like to work on professionally.

    Our employees say it best:

    "There isn't one perk that outdoes them all. The overwhelming sentiment at Lose It! is thoughtfulness: the leadership here makes sure each perk contributes to our day, helping us be happier and more efficient. From a custom desk setup, to our favorite drinks and snacks, to frequent outings that bring our people closer together, it makes the office feel more like a home and the team feel more like family."
    - Andrea Whitley, Marketing Manager

    “Coming from a large company and changing jobs within the last year, I have seen a lot of long lists of different benefits/perks that some companies offer. When reviewing these lists of benefits it doesn’t take long to see that the goal of most of them is to keep employees happy while spending more time at the office. The company trip to Paris felt completely different. It really felt like exploring the city/country with our family was just as important as the work we were doing while we were there.”
    - Rob King, Infrastructure Engineer

    "My favorite perk has to be fully paid for health care. And it’s not just fully paid, it’s a top flight plan. Knowing that I’m getting the best possible healthcare for my family and that it’s not even a monthly expense for me is huge."
    - Senior Software Engineer

    Culture
    Friends outside of work
    Eat lunch together
    Open door policy
    Team owned deliverables
    Team based strategic planning
    Group brainstorming sessions
    Open office floor plan
    Diversity
    Dedicated Diversity/Inclusion Staff
    Unconscious bias training
    Someone's primary function is managing the company’s diversity and inclusion initiatives
    Diversity Employee Resource Groups
    Hiring Practices that Promote Diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    We offer employees the option to pay for eligible healthcare expenses through an FSA on a pre-tax basis. Employees have access to the full amount of FSA contribution within one week of enrollment.
    Disability Insurance
    Lose It! offers life insurance and long term disability through Mutual of Omaha for all full time employees.
    Dental Benefits
    Lose It! Offers the Delta Dental PPO Plus Premier plan and pays 100% of the Insurance Premiums, less a $1 nominal monthly fee for full time employees.
    Vision Benefits
    Lose It! offers the VSP Vision Care plan and pays 100% of the Vision Insurance Premiums for all full time employees.
    Health Insurance Benefits
    We offer the Harvard Pilgrim Best Buy PP 2000 insurance plan in conjunction with an HRA component that pays 100% of any deductible amount. The company also pays 100% of Health Insurance premiums.
    Life Insurance
    Lose It! offers life insurance and long term disability through Mutual of Omaha for all full time employees.
    Wellness Programs
    Employees can get reimbursed for up to $90/month for wellness related expenses, including massages, lift tickets, gym memberships, personal training, fitness classes, workout attire and more.
    Retirement & Stock Options Benefits
    401(K)
    Lose It! works with Vanguard to provide a tax-advantaged way for employees to save for their retirement.
    401(K) Matching
    Lose It! is excited to provide 401(K) matching offered through Vanguard Retirement Services. Lose It! will match up to 50% of employee's contributions to $4,000 for a total of a $2,000 match.
    Company Equity
    Performance Bonus
    As long as the company has been profitable, we’ve offered annual profit sharing. We aim to reward employees for a job well done, & provide an extra incentive each year to go above & beyond.
    Child Care & Parental Leave Benefits
    Generous Parental Leave
    Flexible Work Schedule
    We value trust, responsibility and autonomy here at Lose It!. As long as you are getting your work done well, your in-office time can be very flexible.
    Vacation & Time Off Benefits
    Unlimited Vacation Policy
    Our ‘take it when you need it’ vacation policy encourages employees to play hard and recharge when they need it.
    Paid Holidays
    In addition to our unlimited vacation policy, we offer at least seven paid holidays annually.
    Paid Sick Days
    Perks & Discounts
    Beer on Tap
    We’ve got two taps in our office, and a fridge stocked with other local brews and wines. Have a special request? We’ll get it ordered (within reason) for the Friday All Hands Meetings.
    Casual Dress
    Wear what makes you comfortable, it’s as simple as that.
    Commuter Benefits
    We cover commuting expenses for full time employees, including Monthly MBTA and Commuter Rail passes along with parking passes for employees who drive into the city.
    Company Outings
    Lose It! hosts an all-company retreat at Loon Mountain each January, and paid for all employees and their families to spend up to 5 weeks in Paris in the summer of 2018.
    Game Room
    Stocked Kitchen
    Our weekly fruit delivery, healthy snack drawer and cold drink fridge (coconut water, iced tea, etc.) are all ways we help minimize any snack-related stress.
    Some Meals Provided
    On Mondays and Wednesdays we have lunch delivered through Forkable - you’ll get to choose your own meal each week.
    Happy Hours
    Our Friday all-hands meetings are a time for the company to come together to share progress on projects, drink some beer / wine and hang out with each other at the end of each week.
    Parking
    We cover commuting expenses for full time employees, including Monthly MBTA and Commuter Rail passes along with parking passes for employees who drive into the city.
    Recreational Clubs
    Lose It! pays fees for employees participating in group events like Spartan Races, 5ks and the Build Entrepreneur Games. We encourage group activities outside of the work space!
    Fitness Subsidies
    Lose It! reimburses up to $90 a month for wellness related expenses, including items such as gym memberships, sport lessons, massages and lift tickets.
    Home Office Stipend for Remote Employees
    Professional Development Benefits
    Job Training & Conferences
    Diversity Program

    Additional Perks + Benefits

    Compelling markets and technology: Lose It! is at the forefront of health and fitness, corporate wellness, machine learning, nutrigenomics and mobile and cloud computing.

    A track record of success: Our founders are seasoned startup professionals; they've taken a company public, sold companies to Macromedia and Microsoft, and raised capital from firms ranging from General Catalyst to Polaris to United Healthcare's Innovation Group.

    Small team, deep and interesting challenges: We may be a small team (under 40 people total), but we're always pushing the limits of current knowledge. The problems we solve are deep, complex and fascinating.

    Professional growth opportunities: We encourage continuous learning through sponsoring employees to attend conferences and seminars to network, expand their knowledge and build their skillset. We also incorporate team building exercises, brainstorming sessions, and retreats to optimize how we work together as a team.

    We have fun: We have a genuine camaraderie that makes us look forward to coming to work every day. (The other perks and benefits listed don't hurt either.)

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