Position Summary:
The Onboarding Enablement Manager is a member of the Enablement team within the Marketing and Pipeline Operations organization. This role is primarily responsible for designing, developing and delivering a comprehensive enablement program that prepares prospect and client-facing teams for their role. The Enablement manager will deliver innovative learning experiences and assessments to insure teams are proficient to deliver on growth and client satisfactions goals.
Essential Functions (Duties and Responsibilities):
70%:

• Design and maintain a compelling new hire onboarding program with clear learning objectives, a mix of learning and practicing experiences and a plan for assessment that ensures athenistas are prepared for their new role
• Develop compelling program materials and learning experiences leveraging a mix of modalities including instructor-led and digital
• Deliver instructor-led training programs partnering with SMEs as required.
• Develop attendee assessment and certification strategy and actively participate in the certification process

20%:

• Develop and maintain a learning pathway by role, an organized view of learning experiences, resources and tools that should be completed within the first 90 days in role, to support development of required skills and knowledge

10%:

• Plan program schedule based on hiring plans and communicate dates with stakeholders
• Develop and facilitate program evaluation
• Communicate program status and results with stakeholders and course correct when necessary

Education & Experience Required:

• Bachelor’s Degree
• 7+ years of professional experience, ideally in healthcare sales or customer success roles
• Experience in Learning & Development a plus
• Experience in a highly client-focused fast-paced environment preferred

Knowledge & Skills:

• Project Management expertise with ability to manage multiple complex projects simultaneously
• Training program development skills with an understanding of how to design and develop engaging learning experiences
• Top notch presentation and facilitation skills
• Strong communication skills with a talent for effectively delivering constructive feedback
• Excellent organizational and time management skills

Position Summary:
The Onboarding Enablement Manager is a member of the Enablement team within the Marketing and Pipeline Operations organization. This role is primarily responsible for designing, developing and delivering a comprehensive enablement program that prepares prospect and client-facing teams for their role. The Enablement manager will deliver innovative learning experiences and assessments to insure teams are proficient to deliver on growth and client satisfactions goals.
Essential Functions (Duties and Responsibilities):
70%:

• Design and maintain a compelling new hire onboarding program with clear learning objectives, a mix of learning and practicing experiences and a plan for assessment that ensures athenistas are prepared for their new role
• Develop compelling program materials and learning experiences leveraging a mix of modalities including instructor-led and digital
• Deliver instructor-led training programs partnering with SMEs as required.
• Develop attendee assessment and certification strategy and actively participate in the certification process

20%:

• Develop and maintain a learning pathway by role, an organized view of learning experiences, resources and tools that should be completed within the first 90 days in role, to support development of required skills and knowledge

10%:

• Plan program schedule based on hiring plans and communicate dates with stakeholders
• Develop and facilitate program evaluation
• Communicate program status and results with stakeholders and course correct when necessary

Education & Experience Required:

• Bachelor’s Degree
• 7+ years of professional experience, ideally in healthcare sales or customer success roles
• Experience in Learning & Development a plus
• Experience in a highly client-focused fast-paced environment preferred

Knowledge & Skills:

• Project Management expertise with ability to manage multiple complex projects simultaneously
• Training program development skills with an understanding of how to design and develop engaging learning experiences
• Top notch presentation and facilitation skills
• Strong communication skills with a talent for effectively delivering constructive feedback
• Excellent organizational and time management skills