Description

We are seeking an Agile Coach that has deep knowledge of Agile/Lean concepts and practices and “in-the-trenches” experience helping organizations and teams adopt and refine their practices to produce efficient and successful software delivery outcomes. This Agile guru will have expertise working with various Lean/Agile methods, including but not limited to Scrum, Kanban, and XP. Experience working with scaled Agile frameworks, such as SAFe, is a plus.

The Agile Coach will partner with the Director of Agile Program Management to set the coaching vision for Everbridge and define a comprehensive and compelling coaching playbook. Tactically, the Coach will embed with teams to help enforce desired Agile behaviors and address various team anti-patterns by applying servant leadership techniques and influence to become a trusted and valued Agile adviser. The successful candidate will help connect Everbridge’s strategy to the execution of program initiatives by promoting foundational scrum concepts, principles, and practices that enable the teams to produce efficient and effective outcomes that can be measured and reported on using appropriate tracking metrics (e.g., burndowns, burnups, cycle time, throughput, time to value, team assessments, etc.).

Job Duties:

• Reimagine the Agile Coaching function at Everbridge by developing a coaching vision and playbook
• Develop metrics that help evaluate the effectiveness of coaching engagements
• Be a coaching thought leader by researching, publishing, and presenting Agile/Lean guidance to teams regularly
• Embed with one or more Agile teams concurrently to help them apply Agile/Lean concepts and practices
• Help manage and administer Agile program management tools, including Jira, AgileCraft and Miro (Real Time Board)

Required Qualifications:

• Experience as an Agile coach
• Industry certification reflecting Agile/Lean competencies (e.g., SPC, CRTE, ICP-ACC or CEC, CSM)
• Self-aware, confident yet humble team player who embodies the concept of servant leadership
• Interest in developing a long term career within the Agile community
• Excellent oral and written communication skills
• Willingness to travel domestically or internationally as needed, approximately 4-6 times per year
• BS or MS in Computer Science, Information Systems, Project Management, or a related discipline with relevant work experience

About Us

Our team makes a difference during the most difficult times and challenging situations. Our people are dedicated to solving problems. Our software was built to save lives. Our unifying mission is to keep people safe and businesses running. 

Headquartered in the great cities of Boston and Los Angeles, with operations across the world, our team of 750+ dedicated employees support more than 4,200 global customers every day in their most crucial moments. During public safety threats such as active shooter situations, terrorist attacks, or severe weather conditions—as well as during critical business like IT outages or cyber-attacks—customers rely on our SaaS-based platform to quickly and reliably aggregate and assess threat data, locate employees and first responders, automate a pre-defined communications processes, and track progress on those response plans.

Our culture is all about “Making a Difference,” and we are proud to serve: 

• 9 of the 10 largest U.S. cities
• 8 of the 10 largest U.S.-based investment banks
• 7 of the top 10 U.S. technology and telecom companies
• 25 of the 25 busiest North American airports
• 7 of the 10 largest U.S. healthcare systems
• 6 of the 10 largest U.S. retailers

As we continue to grow and transform the field of critical event management, we need passionate, committed individuals to help us carry out our mission.  Click here to learn more about what we do. If you think you have what it takes to make a difference, apply to be a part of our award-winning team.

Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.