About RapDev:
We specialize in modern integrations and services for ServiceNow and Datadog. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability, availability, and deployment velocity across organizations of all sizes.
We are looking for a Project Manager on our Datadog team to take end-to-end ownership of our engagements, including working with our sales team to develop Statements of Work, working with engineers to translate SOWs into project plans, and working directly with customer stakeholders at all levels to execute. We are a deeply customer-centric organization, so prior experience in services consulting is beneficial.
This role will be based in our Boston office, with an expectation of coming into the office Tuesday-Thursday each week.
Who you are:
- Project management experience in a client or customer-facing role
- Proven stakeholder management skills
- Proven experience managing a team of software engineers
- Understanding of project management and delivery methodologies
- Strong customer focus
What you'll do:
- Organize technology programs, projects and activities in accordance with the mission and goals of the organization
- Create and manage long-term goals based on expanding customer requirements
- Work with leadership to develop a vision, manage a roadmap and operating plan for the program
- Develop an evaluation method to assess program strengths and identify areas for improvement
- Write project plans to guarantee uninterrupted delivery of services
- Manage an engineering team with a diverse array of talents and responsibilities
- Ensure goals are met in areas including customer satisfaction, quality, and team member performance as well as customer training
- Implement and manage changes and interventions to ensure project goals are achieved
- Meet with stakeholders to make communication easy and transparent regarding project issues and decisions on services
- Produce accurate and timely reporting of program status throughout its life cycle
- Analyze risks and issues
- Work on strategy with the sales team
Benefits:
- 100% Employee Healthcare Coverage (Medical, Dental & Vision)
- Retirement Plan (5% 401k Match, IRA)
- Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
- Parental Leave
- Hybrid Work Opportunities
- Fitness & Commuter Subsidies available
- Equity (without a vesting period)
- SL & LT Disability
- Visa Sponsorship
What the Team is Saying
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What We Do
RapDev is a team of experienced SRE's and DevOps Engineers, who are passionate contributors to the open-source community. Our team has built numerous enterprise-ready CI/CD pipelines to help our customers adapt Infrastructure-as-Code, as well as help organizations, build velocity with their release cycles.
We specialize in helping organizations go through a full transformation of their development and engineering teams, allowing them to integrate their operations with their development teams. We have taken customers on journeys ranging from Tooling to Culture and Organizational changes. Our customers have seen their organizations transform from releasing code 10 times a week to over 600 times a day.
Why Work With Us
RapDev focuses on building a culture of trial and error that pushes innovation and what it means to be an engineer. We're dedicated to not only producing the best work possible but also making the company culture the best it can be. We do that by hosting internal social events and continuously vocalizing when good work has been done, which is often
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RapDev Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
