Project Manager – Customer Onboarding 

EnerNOC, an Enel Group company and a leading provider of demand response and energy efficiency solutions, has an immediate need for a highly motivated Project Manager to join our team and drive the successful onboarding of new customers. We continue to expand the reach of EnerNOC's world-class platform globally and we need exceptional people to help ensure new programs succeed and customers thrive. This is an excellent opportunity to work with a team of bright and driven professionals within a growing and exciting industry. Ideal candidates for the role bring outstanding project management skills, strong business acumen, and proven success in customer facing roles. If you love being in a high-visibility position, engaging with customers, solving problems, and have the drive necessary to optimize the delivery of world-class energy intelligence solutions, then this is the position for you!

Key Responsibilities:

• Provide an exceptional onboarding experience for new demand response and software customers
• Deliver regular project status reporting to provide a high degree of transparency on schedules and risks
• Educate customers on program guidelines to maximize the benefits of demand response
• Develop a deep understanding of customers’ site operations in order to optimize energy reduction plans
• Collaborate effectively with internal teams to initiate improvements and ensure cross-functional alignment
• Prepare enterprise customers to successfully implement energy intelligence software
• Provide strategic sales support on demand response and software deals
• Ensure compliance with contractual requirements and company policies
• Draft and negotiate contract amendments
• Drive initiatives to improve operations, mitigate risks and take advantage of emerging opportunities

Required Qualifications:

• BA/BS with analytical, quantitative, business, or technical focus; MBA a plus
• 5 years of relevant experience
• Proven success in a client-facing role
• Ability to successfully manage multiple high-priority projects simultaneously
• Outstanding teamwork and flexibility
• Passion for customer service
• Excellent oral and written communications skills
• Excellent problem-solving and organizational skills
• Creative thought leadership with record of turning ideas into action
• Ability to drive efficiency gains through process improvement and automation
• Self-motivation and the ability to work in a fast-paced, forward-moving environment
• Experience in distributed energy resources or energy engineering a plus

About EnerNOC:

EnerNOC is a leading provider of cloud-based energy intelligence software (EIS) and services to thousands of enterprise customers and utilities globally. EnerNOC's EIS solutions for enterprise customers improve energy productivity by optimizing how they buy, how much they use, and when they use energy. EIS for enterprise includes supply management, utility bill management, facility optimization, visibility and reporting, project management, demand response, and demand management. EnerNOC's EIS solutions for utilities help maximize the value of demand-side resources, including fully outsourced and utility-managed demand response and energy efficiency programs that drive customer engagement. EnerNOC supports customer success with its world-class professional services team and a Network Operations Center (NOC) staffed 24x7x365. For more information, visit www.enernoc.com.