Program Operations Associate

| Boston, MA, USA | Hybrid
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WHOOP is seeking a Program Operations Associate; a new hybrid role that combines strategic program management with system optimization. This unique position requires a highly motivated and adaptable individual who can drive program success while enhancing and streamlining product systems for maximum efficiency. This highly leveraged role aims to improve the quality and velocity of work across teams by acting as a “force multiplier.”


This exciting opportunity will allow you to enhance our Product team’s day-to-day operations, while supporting the execution of large-scale cross-functional initiatives.

RESPONSIBILITIES:

  • Foster strong partnerships across various departments, facilitating effective communication and collaboration to achieve program objectives
  • Drive operational excellence by implementing best practices and standardized processes across programs & teams, ensuring consistency and high-quality outcomes
  • Help convert abstract ideas and direction into tangible, actionable, and measurable plans 
  • Help drive cross-team roadmap planning, ensuring proactive and forward-thinking strategies
  • Develop and manage comprehensive program timelines, ensuring all milestones are met and adjusting schedules as needed
  • Track and manage program risks and dependencies, implementing mitigation strategies to address potential challenges
  • Regularly communicate key developments, updates, and risks to stakeholders in a timely manner 
  • Maintain comprehensive program documentation, ensuring key information is easily discoverable and digestible 

QUALIFICATIONS:

  • Experience in program management or operations, managing sophisticated programs end to end in a fast-paced environment
  • A fast learner who can thrive in ambiguity and adapt to change
  • Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely
  • Strong interpersonal skills; someone who excels at building and maintaining effective relationships with stakeholders at all levels
  • Highly organized, with excellent attention to detail and the ability to manage multiple projects and priorities simultaneously
  • Scrappy and resourceful; when something needs to get done, you find a way to make it happen
  • Consistently positive attitude & highly self-motivated
  • Experience with Jira and Google Workspace
  • Passion for health and fitness 

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. 


Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.


WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • CircleCIFrameworks
    • CypressFrameworks
    • DockerFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • Next.jsFrameworks
    • TensorFlowFrameworks
    • DropwizardFrameworks
    • Room DBFrameworks
    • GuiceFrameworks
    • Core DataFrameworks
    • Core AnimationFrameworks
    • GameKitFrameworks
    • Grand Central DispatchFrameworks
    • KoinFrameworks
    • CassandraDatabases
    • ElasticsearchDatabases
    • NoSQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • SQLiteDatabases
    • S3Databases
    • KafkaDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • DovetailDesign
    • UserTestingDesign
    • JIRAManagement
    • Monday.comManagement
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce PardotCRM
    • IterableLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

1 Kenmore Sq, Boston, MA 02215

An Insider's view of WHOOP

What projects are you most excited about?

I’m most excited about projects where I get to help plan photoshoots to highlight new WHOOP features. I love conceptualizing an idea in my head and then bringing it to life via photos, design, and words. It can take lots of time to plan the details, but often it’s those small things that make a campaign feel big and impactful.

Josh

Senior Designer

What makes someone successful on your team?

Focus and collaboration are key traits to be successful on our team. With exciting things happening across the team, prioritizing time to focus on the highest value areas and communicating effectively across functions is critical. Of course, practicing what we preach in the form of healthy sleep and recovery habits allows our team members to excel!

Saif

VP, Enterprise Strategy

What are WHOOP Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Professional Development
Lunch and learns
Promote from within
Continuing education stipend

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