Our Opportunity:
Chewy is looking for an enthusiastic and driven Program Manager for Collaborative Planning, Forecasting, and Replenishment (CPFR) to join our dynamic team in Plantation, FL. In this role, you'll lead efforts to implement, enhance, and manage a world-class CPFR program. The ideal candidate has a strong background in retail or eCommerce supply chain, is process-focused, and excels at collaborating across internal teams and external vendors. We're seeking someone who is organized, meticulous, and analytical, with strong problem-solving and interpersonal skills. You’ll work alongside hard-working, passionate individuals in an entrepreneurial environment, where bureaucracy won’t hold you back. If you’re excited to make a big impact and have the passion and aim to succeed, we want to hear from you!
What You'll Do:
- Partner with Analytics, Systems, S&OP, Merchant teams along with vendors to build out the Chewy CPFR program to drive inventory & operational efficiencies thereby reducing fulfillment costs.
- Establish operational guidelines and measure critical metrics against the program guidelines.
- Drive program expansion and implementation, coordinating with internal partners and directly engaging with external vendor partners.
- Drive continuous improvement opportunities through systems and process documentation and enhancements for optimal efficiency and project management.
- Create and maintain best practices playbook for metrics improvements.
What You'll Need:
- Bachelor's degree in Supply Chain, Logistics, Finance, Management or related field!
- 3+ years of experience in supply chain preferably in supply/inventory planning or operations.
- 3+ years of experience in vendor facing planning roles, preferably with CPFR experience.
- Facilitation experience at all levels of the organization; must be comfortable addressing both large and small audiences.
- Ability to think and perform strategically and tactically.
- Advanced MS Excel skills (Pivot Tables, vlookup, Macros, Data Manipulation, Formulas etc.)
- Previous experience with SQL and Tableau.
- Strong written, verbal, analytical and problem-solving skills.
- Position may require travel.
Bonus:
- E-commerce background is a plus.
- MBA preferred. Procurement certifications are a plus (e.g., CSPM, APP, ISM, IPMM or MCIPS).
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
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What the Team is Saying
What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
