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Technical Product Manager, Merchandising Systems

| Greater Boston Area

Our Opportunity:

Chewy is seeking a Technical Product Manager of Merchandising Systems to join our growing team in Boston, MA. Chewy’s mission is to empower pet parents to make smarter decisions about products for their pets. We do that by making the industry transparent through artificial intelligence and data. As a part of that mission, the Merchandising Engineering team builds platforms to capture competitive intelligence, maintain the product catalog, pricing and promotions platform. The Merchandising engineering teams are responsible for their highly scalable platforms catered to support Chew’s explosive growth.

About the Role

Reporting directly to the Director of Software Engineering, the Technical Product Manager of Merchandising Systems will partner closely with the business and engineering teams, be responsible for the Product Catalog, Price & Promotions roadmap. This role has significant growth opportunity to own and drive our platforms. This role is integrated with a development team focused on building our Merchandising platforms and innovating the process and development strategies to support Chewy’s explosive growth in customers, sales, and team expansion. As a platform owner, the technical product manager is responsible for building a vision for the product, gathering and prioritizing requirements from stakeholders, and maintaining the application support structure which means getting in the trenches and participating in activities across the board.

The team will build products to track competitor prices and assortment, build models to establish product elasticity, create a price and promotions management system.

What you'll do:

  • Own the implementation, enhancement and support of Chewy’s Product Catalog, Pricing & Promotions platform.
  • Research industry best practices for various initiatives within Ecommerce Merchandising world.
  • Define requirements which meet business needs.
  • Set priorities for the development team.
  • Coordinate with business stakeholders and continuously make sure your team is delivering according to the constantly growing needs of the business.
  • Work with engineering team to resolve bottlenecks to help deliver final system deliverables.
  • Coordinate activities across different organizational functions for initiatives
  • Review and report on progress for initiatives/projects, managing project risks - including the development of contingency plans
  • Own the final system deliverables and the overall roadmap for your area of responsibility.
  • Measure, report and continuously improve scrum team’s effectiveness via mentoring and coaching.
  • Manage relationships with vendors, oversee all vendor engagements (including day-to-day support, service tickets and ad-hoc consulting services) for your area of responsibility.

 What you'll need:

  • 3+ years of Technical or Product experience
  • Technical savvy, including hands-on knowledge/skill of system integration, databases and business intelligence
  • Agile experience (Scrum Master, Product Owner)
  • Ability to perform business requirements analysis and design
  • Excellent communication and organization skills
  • Capability to identify and mitigate development and implementation risks
  • Bachelor's degree in Computer Science, Operations Management or Business Administration or equivalent experience
  • Position may require occasional travel

Bonus:

  • Prior roles in Ecommerce or in technology companies
  • Strong background on working in scaled ecommerce projects
  • Experience in Merchandizing platforms
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • jQueryLibraries
    • VueJSLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • GRPCFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
    • dotCMSCMS

Location

Located in the Fort Point neighborhood, home to many of Boston's hip and upcoming restaurants along with emerging technology companies.

An Insider's view of Chewy

How would you describe the company’s work-life balance?

It's refreshing being a part of a team dedicated to getting the job done, without quilting you into extra hours. While we are in the retail space, we are always supportive of the team's needs. I don't feel guilty about asking for help if I'm pressed for time and need to get back to my family. The flexibility around working from home has been great

Marcus

Senior Product Manager

What projects are you most excited about?

Our team loves working on new app features that are requested by our customers! We get the most excited when our app users send us a request and then that idea comes to life in the next app update. We take our customer’s feedback very seriously!

Eliza

Mobile Product Manager

How has your career grown since starting at the company?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!

Rich

Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What are Chewy Perks + Benefits

Chewy Benefits Overview

We got you covered when it comes to competitive salaries, unlimited time off, medical & dental insurance, 401k and happy hour. True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents. Of course, the biggest perk is being able to work alongside smart, driven and passionate team members who are changing the world every day.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Online course subscriptions available
Customized development tracks
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