Toast
We power successful restaurants.

Technical Product Manager , Engineering Excellence

Sorry, this job was removed at 3:21 p.m. (EST) on Monday, March 23, 2020
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We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of thought, background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

Bready* to make a change:

As a Technical Product Manager, you will work with engineering teams who are creating a platform to enable Toast R&D to deliver value to customers in a “Fast, Frequent, and Fearless” manner. You will drive the roadmap and adoption of engineering fundamentals throughout the R&D organization, in order to remove friction, accelerate time to value, and achieve operational excellence with world class quality. 

About this roll*:

  • Drive the evolution of Toast’s software development life cycle tooling and processes and evangelize your solutions across the R&D organization 
  • Actively manage your teams’ backlogs through the creation, prioritization, and grooming of technical user stories in a fast paced agile environment
  • Monitor your teams’ process and system health metrics to ensure optimal quality and velocity
  • Work with the Technical Documentation and R&D Enablement teams to accurately communicate product updates to internal teams 
  • Analyze and track key performance indicators of existing and new features to evaluate usefulness to the stakeholders 

Do you have the right ingredients*?

  • Prior experience working within software development life cycle stages from ideation through customer delivery
  • Previous experience as a technical product manager or developer
  • Experience driving cross-functional initiatives and building interpersonal relationships with a range of personalities
  • Familiarity with build and release technologies, test automation platforms, and tooling options focused on R&D productivity
  • 2+ years as a Product Owner, Product Analyst, Business Analyst, Technical Analyst, or Associate Product Manager in a fast-paced software or technical environment
  • Ability to prioritize workload, meet deadlines, and problem solve using creativity and strong analytical skills

Special Sauce:

  • Experience as an engineer working on software products
  • Knowledge of restaurant and hospitality industry

*Bread puns encouraged but not required.

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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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