Sr. Analyst at Grubhub
Grubhub is dedicated to connecting hungry diners with our wide network of restaurants across the country. Our innovative technology, easy-to-use platforms and streamlined delivery capabilities make us an industry leader today, and in the future of online food ordering.
We strive to create a workplace that reflects the diversity of our customers and the communities we serve. When you join our team, you become part of a community that works together to innovate, solve problems, take risks, grow, work hard and have a ton of fun in the process!
Why Work For Us
We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth. We value strong, positive relationships in all areas: with each other, our customers and our greater community. Want to be a part of a team of diverse collaborators in an authentically fun culture? If so, we want to talk to you - and hear what's your favorite restaurant for food delivery!
About You: You are a smart, world-class, passionate about ecommerce and analytical person who wants to help define and build innovative experiences on both mobile and web platforms. You help develop a strategy and vision and build and execute feature roadmaps from start to finish. You embrace this cross-functional role that requires you to work closely and successfully with senior leaders across the company, engineering/IT, QA, design, customer care, and the rest of the product team.
The Impact You Will Make
- Participate in defining roadmap projects
- Support PMs with data analysis to help inform business decisions (impact analysis, root cause analysis, cost/benefit analysis), expediting product discovery and prioritization efforts
- Create SQL queries and dashboards to monitor experiments
- Provide insights into product usage to inform innovation or areas of weakness
- Work closely with other product team members to help understand how you can provide data to power decision making
- Gathering and unearthing unmet customer needs through research, data analysis, user experience analysis and testing, competitive research and any other relevant tools
- Be able to prioritize and handle multiple requests for information at any one time
- Understand how user interactions translate to data that you can provide insights
What You Bring to the Table
- 2+ years of relevant Product Management experience with 1+ years of that experience in e-commerce preferred
- Technically proficient in pulling disparate data sets together to address questions and provide insights
- MUST have 2+ years using SQL to build queries, reports and dashboards
- Experience building KPI, KEI reporting to monitor performance and quickly respond to changes in performance
- A born communicator with strong written and verbal skills
- History of teamwork and proven ability to get the job done
- Ability to "dive deep" and use data to prioritize a roadmap as well as validate completed projects
- Have a natural curiosity that overcomes obstacles to get answers
- Well organized, detail-oriented and self-motivated
- Comfortable in a fast paced constantly changing environment
- A self-starter with a strong bias for action
- A team player and fun to work with too
And Of Course, Perks!
- Flexible PTO. Grubhub employees are provided a generous amount of time to recharge their batteries.
- Health and Wellness. We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, and a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4-week returnship program, and 6-8 weeks paid medical leave.
- Learning and Career Growth. Your personal and professional development is a priority at Grubhub. From day one, we empower you to lead and be an active participant in your career growth. We provide continuous learning opportunities, training, and coaching and mentorship programs.
- MealPerks. Who's ready for some lunch? We provide our employees with a weekly Grubhub credit to enjoy and support local restaurants. We also offer company-wide meals several times a year to bring our Grubhub family together.
- Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!
- Social Impact. We believe in the importance of serving the communities that support our business. In addition, employees are given paid time off each year to support the causes that are important to them.
Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster . If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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