What if nature could be harnessed to help farmers sustainably feed the planet? Since 2014, Indigo has questioned agriculture's full value chain to improve grower profitability, environmental sustainability, and consumer health. 

In 2019, Indigo was ranked #1 on CNBC’s Disruptor 50 list. Headquartered in Boston, MA, Indigo has additional offices in Memphis, TN; Research Triangle Park, NC; Buenos Aires, Argentina; Basel, Switzerland; and São Paulo, Brazil.

As a Software Product Manager on the Indigo Marketplace team, you will have the opportunity to collaborate with subject matter experts and innovators across the organization to define a best-in-class user experience. If successful, Marketplace will enable farmers to sell their grain and reduce market risk in intuitive and seamless ways, allow grain marketing advisors to expand their client base and profit, and help grain buyers to strengthen and showcase their competitive advantages.  We believe that a deep understanding of customer problems and behavior is critical to delivering value and is the cornerstone of what makes our product team tick. 

In this role, you will lead the cross-functional Marketplace post-transaction experience team. Finding a great price and contracting grain are only the first steps, from there, we need to build features and functionality that make bookkeeping, document management, grain delivery and final payment possible, and this is where you come in.

You’ll work closely with our Fulfillment, Contract Management, and Finance teams to understand the workflows and processes required to get from transaction to settlement. You will partner with a dedicated designer and engineering team to develop software solutions that allow users to perform more post-transaction activities self-service, on their own schedule. You will become an expert in Indigo Marketplace users, and will help to ensure that their needs are being met, and their expectations are being exceeded. 

What does a successful product look like at Indigo?

Good products must be designed with an unwavering focus on the users they serve and the customers they ultimately benefit.  You will take a lead role in understanding customer needs, how our business meets those needs, and how our technology can help the business do that better and more efficiently across product lines internally and externally.

How do we work?

We are not perfect. In fact, we are learning through trial and error every day.  We try new things, take risks, make educated guesses and move quickly.  We aren’t dogmatic, but we believe in the tenets of agile development.  Excellent communication and collaboration skills are a must.

Outcomes

Platform

• Build sticky solutions for managing documents, enabling delivery activity, and understanding payment status. 
• Develop deep understanding of existing market behavior, Indigo team processes, and identify opportunities to unlock user value.
• Form an opinion about strategic opportunities to extend Marketplace self-service capabilities; and prioritize problems to be solved accordingly.

Product

• Collaborate with multiple teams across the indigo organization to determine the business impact and short and long-term vision for your product
• Define and create detailed product roadmap
• Evaluate potential partner strategies (internal and external)
• Understand market competition and product positioning

Process

• Participate in agile best practices champion agile methodologies at Indigo
• Provide updates in key stakeholder review meetings at agreed-to cadence
• Work closely with all internal teams to ensure alignment of Vision and Priority
• Work directly with internal technical- and product teams as key customers.
• Execute customer-driven culture in how we prioritize and allocate our Technology investment

Communication

• Establish clear and concise communications channels with stakeholders within the organization (i.e. Business, Engineering, Finance) to provide context about the “why” and visibility into product or product line decisions 
• Establish trust with internal customers and allow for a regular cadence of communication; gather feedback early and often.
• Set clear expectations about priority.
• Articulate the value of technical projects to non-technical stakeholders

Competencies

• Able to balance customer-centricity, stakeholder expectations and technical feasibility for software product or product line, while managing trade-offs
• Able to define, gain buy-in from stakeholders, and drive product vision for a specific software product or product line
• Able to translate business needs into product roadmap and technology specifications and use cases
• Highly aligned and deep understanding of company strategy, mapping strategy to execution
• Process orientation with strong time-management skills and demonstrated ability to change course, as needed
• Demonstrates ability to effectively work as a member of a team, with great listening and oral and written communication skills
• Able to structure and process qualitative and quantitative data to draw insightful conclusions
• Demonstrates tenacity and willingness to deliver on agreed-to outcomes in the agreed-to timeframes
• Ability to balance technical requirements across external customers and internal users
• Knowledge of marketing technology space, including market trends and emerging technologies
• Experience with analytics, A/B testing, and/or recommendation systems 
• Active Communication skills (communicating out and listening successfully)

Qualifications

• 5-7 years hands-on Product Management Experience
• Experience delivering internal- and external facing software solutions
• Previous ownership of scrum team prioritization
• Bonus - experience building tools to support complex workflows and operations, especially in the realm of accounting/finance/document management

Indigo is committed to living our values, specifically “creating a work environment where everyone feels respected, connected, and has opportunities to learn and grow.” As part of living our values, we strive to create a diverse and inclusive work environment where everyone feels they can be themselves and has an equal opportunity of succeeding.