Our Opportunity:

Chewy is looking for an experienced Sr. Technical Product Manager to join our pack on the Discovery Recommendations Product team in our Boston, MA or Bellevue, WA office. In this high impact role, you will be responsible for planning and delivering high impact experiments which affect the entire company. This entails collaborating on product definition, owning roadmap planning across orgs, identifying interdependencies between concurrent projects to prevent downstream problems, providing escalation management and making tradeoffs, becoming a subject matter expert on the underlying technologies which power Chewy's services, building highly efficient mechanisms and process improvements, and driving alignment at the senior leadership level.

The Discovery Recommendations team is responsible for machine learning recommendation experiences across Chewy. This role will be a key contributor to the vision, planning, and execution of science solutions to pet parents whenever they visit the app or website. We learn through testing, and this role will be a major driver of how we understand and improve pet lives.

What You'll Do:

• Accelerate our experiment velocity by driving integration and support for recommendations across Chewy
• Understand how our systems work and work with engineering teams to devise creative solutions to meet Pet Parent needs
• Partner with multiple engineering teams across Chewy to set prioritization and bring clarity to trade-offs
• Work with engineering teams to resolve bottlenecks
• Review and report on progress for initiatives/projects, managing project risks - including the development of contingency plans
• Invent new mechanisms and operating procedures to improve efficiencies across teams
• Analyze customer needs across teams and projects, identifying commonalities and working with engineers to build tools that meet these common needs and use cases
• Evangelize tools built across engineering organizations to ensure all available users can take advantage of them
• Dive into analytics and tagging standards to ensure we can measure and attribute customer actions

What You'll Need:

• 5+ years of Technical Product Management or Project Management experience
• Technical savvy, including hands-on knowledge/skill of system integration, databases and business intelligence
• Agile experience (Scrum Master, Product Owner)
• Ability to perform business requirements analysis and design
• Excellent written communication and organization skills
• Capability to identify and mitigate development and implementation risks
• Bachelor's degree in Computer Science, Operations Management or Business Administration
• Position may require travel

Bonus (if applicable):

• Knowledge of Atlassian suite of tools (Jira, Bamboo, Confluence)
• Experience with building retail solutions
• Comfort working with large and complex data sets and presenting findings to senior leadership in a concise and actionable manner
• Experience with AWS (or similar) cloud / compute services.
• Experience with Machine Learning
• Strong analytical skills including SQL
• Experience communicating (written and verbal) with technical and non-technical stakeholders at all levels across multiple business units