Senior Product Manager

| Cambridge
As a Senior Product Manager, you will own several key components of the Cricket Product Suite, and be expected to contribute to the development of our process and procedures, mentor team members, and have significant input into our overall product strategy. 
You will have the opportunity to define the delivery of care through low and high tech mediums and through a varied set of modalities including in-home, telemedicine, and brick and mortar. 
You should be knowledgeable and confident in the healthcare space, with a specific track record of delivering products to payors or health systems. You should have significant previous experience working with development teams and defining and releasing clinical or consumer products. You should thrive in an environment that focuses on using data to inform how we engage with our members but ground our products in documented clinical literature and standards of care.

You have and can demonstrate:

  • 5+ years of experience in product management 
  • 3+ years of Agile experience
  • Partnered with go-to-market teams to successfully launch multiple healthcare products.
  • A strong understanding of B2B sales and implementation 
  • Experience developing and releasing technical products
  • Strong program management experience with technical cross-functional projects
  • Excellent analytical skills and experience defining and measuring product metrics; you should be able to acquire and analyze your own data 
  • Experience in software engineering preferred, but not required
  • Great design instincts, strong written and verbal communication skills 
  • Self-driven personality, startup mindset 
  • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse technologies and techniques 
  • Professional, non-political and team-oriented player who displays no hint of arrogance. 
  • Strong personal credibility and integrity; the highest level of ethics and moral standards; honest
  • Deep empathy for our members, and keep the patient and their needs at the center of the product.
  • A demonstrable track record of wrestling with complex problems to develop simple and user-friendly solutions.
  • Are equally comfortable talking with clinicians, patients, and customers alike.

At Cricket, you will:

  • Ship. Often, and on time. You will achieve this by: 
  • Communicate project updates, risks, and milestones while leading a cross-functional team through the Product Development Process
  • Define and analyze metrics that inform the success of the product and filter learning back to the team 
  • Work closely with Members and Customers directly to analyze needs and unspoken requirements
  • Partner with Design and Engineering to determine the deliverables, timelines, and dependencies required to successfully deliver products to our customers, proactively managing your team throughout the process. 
  • Managing projects in JIRA and Confluence 
  • Plan and prioritize:
  • Work closely with the Client Operations, Sales, and Marketing teams to understand customer needs and to develop product roadmaps
  • Work with key opinion leaders to understand the performance of products prior to release 
  • Facilitate priority discussions and trade-off decisions across multiple functional teams 
  • Document, define and communicate objectives, requirements, and constraints for initiatives and releases 

Benefits:

  • Competitive salary
  • Stock options + extended option exercise window
  • Health, dental and vision
  • 401k retirement savings plan
  • Competitive vacation

Cricket Health is a comprehensive kidney care provider with a personalized, evidence-based approach to managing chronic kidney disease (CKD) and end-stage renal disease (ESRD). Cricket Health delivers world-class, technology-enabled multidisciplinary care both in-person and virtually to achieve the best outcomes possible for patients and the best value for partners, keeping patients healthy and out of the hospital, accelerating access to transplant, and increasing home dialysis adoption. We are committed to aligning the success of our company with those of our partners and the patients whom we serve. Learn more at www.crickethealth.com and follow us @crickethealth.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • hapiFrameworks
    • MySQLDatabases
    • BalsamiqDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

Conveniently located near Alewife T stop and close to new restaurants and shops

An Insider's view of Cricket Health

How would you describe the company’s work-life balance?

We are highly motivated people tackling one of the hardest problems in healthcare. When we are in the office, we dare mighty things. But we also treasure our lives outside the office. Whether that means being able to work from home when a kid is sick, leave early to catch a game or just hang out with friends, we make sure we all find that balance.

Bobby

Chief Administrative Officer

How does the company support your career growth?

Working in lean teams allows employees to step up and take on new responsibilities. I’ve learned about different parts of the business through a wide variety of projects. High exposure to senior management encourages career growth through formal and informal interactions.

Shane

Finance Associate

What is your vision for the company?

Cricket Health combines the best of what seasoned clinicians can do with smart technology to provide the best care possible for patients with chronic kidney disease, no matter the obstacles. It's tech that augments the human connection, not try to replace it.

Sam

CTO

What are Cricket Health Perks + Benefits

Cricket Health Benefits Overview

We offer medical, dental and vision benefits under the Company’s benefit plans, subject to the terms and conditions of the individual plans. Details about the health and dental benefits will be provided separately and specific plans available depends on employee home state. Cricket covers 90% for employees and 65% for dependents. Health, dental, and vision benefits are managed through TriNet. There is no waiting period: once the employee I9 has been completed, they will be able to elect their benefits.

The company will offer 18 days PTO annually in addition to company holidays. This includes vacation, sick and personal time off but excludes Cricket holidays, disability, family leave, etc.

Employees will also be eligible for the Cricket Health 401K Plan after 3 months of employment, subject to the terms and conditions of the plan. There is an effective 50% company match of annual salary up to $2,500.

Culture
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
There is an effective 50% company match of annual salary up to $2,500.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
The Company provides paid parental leave benefits of up to 12 weeks to eligible regular full-time employees.
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