Senior Product Manager at Simply Business

| Greater Boston Area
Sorry, this job was removed at 1:44 p.m. (EST) on Friday, December 13, 2019
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Simply Business is more than our name. It's how we approach insurance: Make it clear. Make it simple. Make it affordable. By combining exceptional talent, technology, data, and knowledge, Simply Business is the go-to online insurance brokerage that protects small businesses and the entrepreneurs who work hard to build them. 
We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.
As a member of one of our product teams, you will be key to growing your product area and outcomes, by leading a team through discovery – establishing what the right thing to build is – to implementation and beyond.
As a Senior Product Manager you will own one or more products and be responsible for leading the full life-cycle of them, owning the vision, strategy and roadmap. You’ll take your product from ideation and discovery through design, delivery, preparation for launch, measuring of success, and iterations.
Working closely with Tech, you are ultimately responsible for making sure we’re building the right things for customers of your products. Your partners in Tech are responsible for making sure we build these things in the right way, but both of you care deeply about both things - it’s one team!

As a Senior Product Manager, you will:

  • Lead product discovery to determine what the right thing to build is for your customers 
  • Conduct stakeholder sessions to determine key customer outcomes 
  • Champion solutions that work for the customer and the business 
  • Proactively engage with stakeholders to define the strategy & direction for your Products 
  • Define KPIs to measure the success of your product 
  • Lead the product design and builds to ensure we deliver in an efficient, cost-effective manner 
  • Prioritize and set the team direction, creating a strong sense of engagement and momentum 
  • Define use cases and user journeys. Write user stories and acceptance criteria 
  • Product manage features through development, ensuring stakeholders are kept up to date
  • Provide leadership to continuously improve product management practice in your area 
  • Proactively keep up to date with latest developments in product management thinking, process and techniques 
  • Champion Build/Measure/Learn and lean practices, creating a culture of innovation and continuous improvement within the product management discipline, especially in discovery and delivery methodologies. 
  • Set the example of what great product management looks like

What We Are Looking For:

  • Proven experience in working out what the right things to build are through discovery, data and collaboration (as opposed to being told what to build by someone else!)
  • Extensive experience developing multiple complex products through full life cycle
  • Someone who has worked with development teams to deliver amazing products with clearly measurable customer and business benefits
  • Excellent stakeholder management and facilitation skills
  • Passion for product design and the experience to back up their views
  • Ability to rapidly gain in-depth knowledge of your product’s domain
  • Someone who loves collaboration and has experience in leading varied groups to swift decisions
  • Extensive experience working with agile teams
  • Someone who has good technical understanding – we don’t expect you to code, but you must understand how your products are technically architected and have an understanding of engineering and infrastructure best practices
  • Excellent communication skills – both written and verbal
  • Strong problem-solving skills
  • Someone who demonstrates ownership, responsiveness – a bias to action, and commitment
  • Strong, fast prioritization and decision-making skills

What are the benefits?
Here are some of the great benefits and perks that come from being a Simply Business employee:
• A salary that reflects your experience, our pay policy, and the market we’re in from your first day
• Group plan for medical, dental, and prescription drug coverage
• Short term disability, long term disability, and life insurance coverage
• Participation in the Company’s bonus program
• Participation in 401(k) plan with a 3% employer match
• Commuter benefits to help cut down on commuting costs
• 25 days of vacation time plus 10 company holidays
• Flexible working hours and working from home
• Annual company trip, regular outings, and volunteer opportunities 
• An awesome WeWork office with cold brew coffee, beer on tap, local pop-up events, and more 
As a company, we pride ourselves on inclusion in the workplace. Simply Business is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Want more info on working at Simply Business? Check out our careers page: https://www.simplybusiness.com/careers/ 

Read Full Job Description

Location

We are located in downtown Boston, accessible to every line on the T and surrounded by a lot of history and a lot of great places to grab lunch.

An Insider's view of Simply Business

How would you describe the company’s work-life balance?

We genuinely care about the work-life balance of our teammates and understand that things come up. That’s why we give our employees the ability to work from home when they see fit, not the other way around. Plus, all of our meetings are remote-friendly, so we never feel like we’re missing out on important conversations!

Mariah

Senior Manager, Customer Communications

What projects are you most excited about?

I've really enjoyed working on the Front End for our Knowledge Center redesign, now called Simply U. Our current blog design has been sufficient, but the redesign will have new features including commenting, recommended articles, and categorization. Additionally, the new design will look much fresher and offer a better experience to customers.

Bryan

Front End Developer

How has your career grown since starting at the company?

When I started at Simply Business, I was given the opportunity to take a leap and take on new responsibilities that I had never done before. My team has supported me and worked with me to help me learn so many new skills. I feel like I have grown in so many ways since starting here and I can't wait to see what is next.

Kelsey

Talent Acquisition Specialist

What projects are you most excited about?

Myself and another female colleague are working on bringing a program called #iamremarkable to SB. It is about female empowerment, which is one of my passions! The program aligns with SB's devotion to gender diversity. It’s exciting that I have been encouraged and supported in this effort and I think it speaks volumes for the company I work for!

Jill

Quality and Insurance Specialist

What are Simply Business Perks + Benefits

Simply Business Benefits Overview

Here are some of the great benefits and perks that come from being a Simply Business employee:
• A salary that reflects your experience, our pay policy, and the market we’re in from your first day
• Group plan for medical, dental, and prescription drug coverage
• Short term disability, long term disability, and life insurance coverage
• Participation in the Company’s bonus program
• Participation in 401(k) plan with a 3% employer match
• Commuter benefits to help cut down on commuting costs
• 25 days of vacation time plus 10 company holidays
• Flexible working hours and working from home
• Annual company trip, regular outings, and volunteer opportunities
• An awesome WeWork office with cold brew coffee, beer on tap, local pop-up events, and more

Culture
Volunteer in local community
Simply Business has volunteered with Rebuilding Together, Greater Boston Food Bank, and more.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
SImply Business has many committees across the business including Wellness, Social Impact, and Diversity & Inclusion.
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Simply Business offers a generous 25 days of vacation per year for all employees.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Monthly "First Thursday" events have included bowling, museums, food tours, Halloween parties, and more. Something different happens every month!
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
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