Simply Business is more than our name. It's how we approach insurance: Make it clear. Make it simple. Make it affordable. By combining exceptional talent, technology, data, and knowledge, Simply Business is the go-to online insurance brokerage that protects small businesses and the entrepreneurs who work hard to build them. 

We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.

As a Simply Business Senior Product Manager, you’ll help to drive the vision, strategy, design, and execution of payments products and services. This is an opportunity for the right person to work with stakeholders in the USA and UK, to deliver world class payments solutions across our mobile and online channels. 

Payments are at the heart of our customer experience, and we aim to build a simple, delightful and seamless experience for any business — solving pain points from existing products and experiences The Senior Product Manager will be responsible for our global payments integrations, whilst also supporting the finance teams and ensuring they have all they need to keep the business in good financial health.

Your Responsibilities Include:

• Managing and launching multi-faceted initiatives that have dependencies with other programmes
• Pitching at all stages of the product life cycle
• Working with the Engineering Lead and engineering team to maintain and expand payments capabilities
• Liaising with financial and operational stakeholders to develop and execute the proposition and growth plan, delivering on the existing strategy
• Ensuring delivery meets stakeholder expectations and requirements, communicating and explaining changes, and prioritising requests according to value
• Working with external payment providers to ensure reliable integrations and clear feedback on issues or concerns
• Managing validated delivery objectives through the agile development lifecycle, ensuring a constant stream of value and regular feedback opportunities
• Keeping the end customer in mind as you work with other teams throughout the business to provide payments as a service, ensuring reliable performance and a clear process to add capabilities that support their roadmaps
• Understanding how these requirements fit into or transform core Simply Business capabilities and working with the Head of Product to put payments initiatives into a wider strategy
• Working with the Engineering Lead to write user stories and acceptance criteria, breaking down delivery into small, trackable chunks and delivering value as early as possible
• Ensuring internal and external stakeholders are kept up to date with appropriate regular updates and clear communications when changes are scheduled
• Reviewing and signing-off changes before deployment and ensuring that all production changes meet our partnership agreements and any predetermined timings

What We Are Looking For:

• Minimum of 2 years’ experience running product teams
• Track record of delivering complex initiatives to tight deadlines
• Proven experience in positively influencing suppliers and stakeholders
• Experience working with Agile projects at scale
• Experience in lean methodologies and collaboration techniques
• Creation and execution of a predictable rhythm of rituals for your domain area

Product Managers are all builders at heart — people who like to bring concepts to life that make the world better for our users (customers or internal staff). To be an excellent Senior Product Manager, you need to be ready to master many skills — most critically, working with people, and attention to detail. So, you need to be a ‘people person’ to love this job, with a desire to get into the details. You need to love solving problems and overcoming the many hurdles that will be thrown in your way. You need to care about creating the best possible experience you can for our customers within the time, resources and scope you have. You need to champion simplicity over complexity, performance over features, and customer value over internal wishes. You need to work in partnership with finance, operations and other parts of the business to create solutions that help us make our people’s lives easier, and help us gain a better view on our customers’ needs. You need to be deeply comfortable with ambiguity.

What are the benefits?

Here are some of the great benefits and perks that come from being a Simply Business employee:

• A salary that reflects your experience, our pay policy, and the market we’re in from your first day

• Group plan for medical, dental, and prescription drug coverage

• Short term disability, long term disability, and life insurance coverage

• Participation in the Company’s bonus program

• Participation in 401(k) plan with a 3% employer match

• Commuter benefits to help cut down on commuting costs

• 25 days of vacation time plus 10 company holidays

• Flexible working hours and working from home

• Annual company trip, regular outings, and volunteer opportunities 

• An awesome WeWork office with cold brew coffee and other beverages on tap, local pop-up events, and more 

As a company, we pride ourselves on inclusion in the workplace. Simply Business is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Want more info on working at Simply Business? Check out our careers page: https://www.simplybusiness.com/careers/ 

A brief update on Covid-19 (coronavirus)

Simply Business is well prepared to deal with unprecedented events. We’re an agile business by nature – and our hiring and interview process is no exception. Due to the Covid-19 pandemic, some parts of our hiring process may take a little longer than usual. Please bear with us, and rest assured that we're happy to hear from you and receive your application.

If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at [email protected]. Similarly, please email us if you’re not well, you’re self-isolating, or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one below.