Senior Product Manager, Mobile

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What if nature could be harnessed to help farmers sustainably feed the planet? Since 2014, Indigo has questioned agriculture's full value chain to improve grower profitability, environmental sustainability, and consumer health. In 2019, Indigo was ranked #1 on CNBC’s Disruptor 50 list. Headquartered in Boston, MA, Indigo has additional offices in Memphis, TN; Research Triangle Park, NC; Buenos Aires, Argentina; Basel, Switzerland; and São Paulo, Brazil.

As the Senior Product Manager of Indigo Marketplace Native Mobile App for Growers, you will have the opportunity to collaborate with many teams across the organization to define a best-in-class Native App utilizing what exists in our Marketplace web app today. We believe that a deep understanding of customer problems and behavior is critical to delivering value and is the cornerstone of what makes our product team tick. In this role, you will lead the definition, development and adoption strategy for a Native App software offering and will have responsibility for the overall success of that product. This includes everything from market research to getting into the nitty gritty with your agile squad.

What does a successful product look like at Indigo?

A successful product helps to solve real world problems, and simultaneously moves our business forward. Part of your job will be to balance feature requests from key customers, alongside features that will help move the overall product to critical mass and market fit. Understanding the user flows between the existing responsive web application and the IOS/Android apps will be key.

How do we work?

We are not perfect. In fact, we are learning through trial and error every day.  We try new things, take risks, make educated guesses and move quickly. We are an agile shop, and believe that the trifecta of product management, software development and user experience design is the key to building the best software solutions. A growth mindset, excellent communication and collaboration skills are a must.

Responsibilities:

Platform

  • Develop deep understanding of software features and functionality that exist in the web and native IOS applications already today
  • Identify activities that are best-suited to a native app, and which tasks can be more effectively managed on web
  • Analyze competitive landscape and present an assessment of areas where Indigo can provide unique value

Product

  • Partner closely with the web application product managers to ensure a cohesive user experience for users who engage with both platforms
  • Collaborate with multiple teams across the Indigo organization to:
    • Determine the short and long-term vision for your product
    • Define business impact of delivering on that vision
  • Manage the native app submission, review and approval process for Indigo Marketplace apps.
  • Develop an expertise in grain trading best practices and consumer needs to ensure effective prioritization of use cases
  • Define and create detailed product roadmap to maximize the impact of native mobile Apps for key end users in the grain trading environment
  • Create and prioritize use cases
  • Evaluate partner strategy (internal and external)
  • Understand market competition and product positioning

Process

  • Assume primary Product Ownership responsibilities (roadmap, user stories, prioritization, stakeholder buy-in) for the Native Mobile IOS and Android Apps
  • Participate in agile software product management and development best practices; champion those best practices across the organization
  • Ensure that voice of the customer is a key component in prioritizing and defining your work

Communication

  • Establish clear and concise communications channels with cross-functional stakeholders (i.e. Business, Engineering, Marketing) to provide visibility into the plans for your product
  • Establish trust and ongoing communication with internal & external customers
    • Facilitate feedback on key decisions
  • Clearly articulate product value and your plans for increasing that value to senior management and across the organization
  • Partner with customer facing teams and marketing organizations to ensure continued adoption within key user segments


Competencies:

  • Extensive experience in native mobile application development - both for IOS and Android. Experience successfully bringing new applications to market and promoting user adoption is preferred 
  • High awareness of native mobile UX trends and best practices
  • Current knowledge of the application testing, submission and approval processes
    • Bonus if you have existing relationships with app store partners
  • Ability to balance customer-centricity, stakeholder expectations and technical feasibility for software product line, clearly articulating tradeoffs
  • Ability to define, gain buy-in from stakeholders and drive product vision for a specific software product or product line
  • Innate eye for taking complex problems and solutions and breaking them down to deliver incremental value
  • Highly aligned and deep understanding of company strategy, mapping strategy to execution
  • Process orientation with strong time-management skills and demonstrated ability to change course, as needed
  • Decisive and well-informed decision-maker
  • Demonstrates ability to effectively work as a member of a team, with great listening and oral and written communication skills
  • Able to structure and process qualitative and quantitative data and draw insightful conclusions
  • Proactively brings new ideas to the table, spanning people, process and product

Qualifications:

  • 7-10 years Native Mobile Product Management Experience
  • Proven track record of building and delivering excellent customer-facing native mobile software applications
    • Bonus if first-to-market and or industry disruptor
  • High awareness of native mobile UX trends and best practices
  • Current knowledge of the application testing, submission and approval processes
    • Bonus if you have existing relationships with app store partners
  • Experience working directly with IOS and Android software engineering teams in an agile/lean development environment
  • Active Communication skills (communicating out and listening successfully)
  • Market-facing launch experience

Indigo is committed to living our values, specifically “creating a work environment where everyone feels respected, connected, and has opportunities to learn and grow.” As part of living our values, we strive to create a diverse and inclusive work environment where everyone feels they can be themselves and has an equal opportunity of succeeding.

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Location

On the edge of Charlestown, we are within walking distance to restaurants and bars. The Sullivan Square T and bus stop is also right next door! We are currently working remote/hybrid with the exception of our fantastic Biotrinsic team who work from the office and lab space here.

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