Senior Product Manager, Hotels B2C at TripAdvisor

| Greater Boston Area
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TripAdvisor is looking for a highly motivated Senior Product Manager to join the Hotels B2C Product team. If you are ready to bring your A game every day, read on and let’s connect. 

In this role, you will play an instrumental part in defining and implementing a test roadmap for helping travelers find and book a great hotel at the right price. Our industry leading traffic volume combined with a world-class testing toolset provides an optimization sandbox that is second to none. You will have the opportunity to identify user pain points, design features that address these problems, and test these features against our current control treatment. The excitement of rooting for your tests to win every week is truly addicting!

You’ll work with a wide range of stakeholders to bring the best possible product and user experience to our members and visitors. You’ll combine your Product skills and Analytics know-how to enhance the traveler experience on TripAdvisor while systematically adding to the top and bottom line. You’ll be surrounded by talented, passionate, and fun folks who are all eagerly working together on the shared goal of helping our users find and book the right hotel. 

Ideal candidates for this role will have a passion for travel, a penchant for measuring and understanding how users shop for hotels on TripAdvisor, and unrelenting enthusiasm for implementing great user experiences that show measurable results. You should feel right at home communicating your product vision through a variety of mediums and working closely with developers, designers, and business stakeholders to bring your brilliant ideas to life.

The Senior Product Manager, Hotels B2C will be located in our Needham, MA headquarters. The candidate will be an innovator who understands how to define products and get stuff done -- driving concepts from the business requirements to implementation and business results.

What you’ll do:

  • Lead new product development initiatives, including competitive and user research, business case development, scoping, and all phases of the product development lifecycle

  • Lead cross-functional teams, serving as product and part project manager, to define product specifications, establish milestones, and manage the development, implementation, and evolution of features

  • Develop written requirements and assist in creating/validating mockups, managing their iteration through the design and testing process

  • Craft compelling user stories and business cases to support and articulate your vision

  • Continuously propose new A/B tests to delight travelers while driving results 

  • Research, troubleshoot, diagnose and recommend solutions to increasingly complex business or technical problems

  • Ensure quality assurance testing is performed prior to go-live launch of new features

  • Assist in managing prioritization of new website enhancements and bug fixes

  • Monitor key conversion metrics and A/B tests to support continual optimization of the product and business plan

What we’re looking for:

  • 6+ years of internet product management experience, preferably consumer and user experience focused

  • A/B testing experience preferred

  • Strong problem solving, analytic, and decision making skills. Able to interpret data and trends, diagnose problems, and formulate effective actions plans to resolve issues

  • Good business judgment when making decisions and always considers the relevance/impact of each decision on the business

  • Drive to get things done -- you love to Ship and exhibit tenacity in solving complex problems, finding resources and making them available when needed

  • Excellent communication and interpersonal skills

  • High attention to detail and the ability to effectively manage multiple projects at a time. Successfully able to meet deadlines.

  • Self-motivated worker with entrepreneurial passion. Proven creative problem solving and innovative mindset

  • A desire to work in a fast-paced, results-driven environment with varied responsibilities

  • Passion for being an individual contributor and owning product execution
  • Flexible and open to change and new information; is first to understand when team behaviors and work methods need to adapt to new information

  • Recognizes own strengths and weaknesses; pursues self-development and seeks feedback

  • Treats colleagues and partners with respect: considers and responds appropriately to the needs, feelings, and capabilities of different people

  • Teamwork skills essential; sense of humor preferred

  • A passion for travel

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