The Hopper Air Supply team is responsible for securing the best airfares and airline products from multiple sources for Hopper to expose to our users. We are seeking a passionate and talented Sr. Product Manager with strong data and technical skills to lead product development work for this critical area of Hopper’s business 

The PM will work closely with colleagues across analytics, business, sales, and software engineering teams as well as Hopper’s technology partners such as Global Distribution Systems (GDSs). On any given day - whether you’re weighing the tradeoffs of offering new features, scoping and specifying solutions, or shepherding features through product development - your contribution will be critical to Hopper’s current and future success. 

On any given day - whether you’re defining KPIs, weighing the cost-benefit of new product features, scoping and specifying solutions, shepherding features through development and QA, or evaluating new technology partners - your decisions will be critical to the success of Hopper’s flights marketplace. 

Responsibilities

• Manage a product roadmap for a set of features from inception through implementation; collect requirements, establish key performance metrics, craft the user experience, and drive execution
• Collaborate closely with several technology partners via whom we source airfares, airline ancillaries, and other related items
• Create business cases to prioritize connectivity based projects and articulate trade offs to stakeholders
• Partner with Hopper data scientists to gain a deep understanding of Hopper’s supply competitiveness and the impact of product initiatives to our bottom line
• Ideate and evaluate features that further differentiate Hopper to both our airline partners and users
• Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution
• Bring new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering
• Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.

Minimum qualifications

• A passion for Hopper’s mission to build the most customer centric travel marketplace on Earth
• At least 5 years working at a tech company as a product manager
• Technical depth to enable productive collaboration with world-class engineers and data scientists
• Highly proficient analytical abilities to draw accurate conclusions from data and adjust strategy accordingly
• Obsessive focus on the details in planning, evaluating, and building products
• Strong ability to grasp, manage, and articulate complex systems
• A track record of evaluating product initiatives via both qualitative logic and quantitative assessment
• Excellent writing skills to construct compelling business cases
• No ego. Strong focus on doing what is right for the customer and the company
• Experience with GDS, CRS, airline, hotel and/or other travel systems a plus

Benefits

• Well-funded high growth company with large ambitions, competitive salary and stock options
• Unlimited PTOWeWork All Access Pass OR Work-from-home stipend
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact
• 100% employer paid medical, dental, vision, disability and life insurance plans
• Access to a 401k 

More about Hopper

Today, Hopper is best known as a travel app. We're going to do about $1B in sales this year and weathered the COVID storm better than anyone expected. We just raised $170M from Goldman Sachs and Capital One, and inked a deal to be the exclusive travel provider for Capital One Travel.

We owe our success, in large part, to a proprietary suite of data-driven and risk-based financial services that we have developed that complement a customer's trip-purchasing experience. One example is Price Freeze, where our customers are able to purchase a financial option in the app to lock in any price that they see, on any item, for as short as 1 hour or as long as 21 days with Hopper taking the risk on the other side of the trade.

Now we're laying the groundwork for continued expansion in 2021 by adding great people to our team who can help us compete with the travel giants.

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