Senior Manager, Product Management – Analytics

| Watertown
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The Opportunity:At athena, we are looking to take advantage of the latest innovations in analytics and machine learning, combined with the strong data asset and business model already in place, and launch a new portfolio of analytics products targeted at both our existing markets as well as new areas.
Position Summary:
The Senior Product Manager is responsible for ownership of complex and/or multiple product areas within the overall Product portfolio. This includes understanding the market and customer, contributing to a product vision, developing business cases, ensuring a product or set of product features that meet business requirements, and driving the creation and delivery of the product. This position will work daily within scrum teams to ensure effective definition and writing of user stories, prioritizing product backlogs, and making trade-off decisions between scope and schedule.
Responsibilities include but are not limited to:

  • 50% - Product Ownership
    • Develop and launch new products and enhance existing products
    • Collaborate closely with the engineering to determine the best technical implementation methods and feasible implementation schedule
    • Driving Backlog and Analysis of Product Area(s) of Ownership
    • Drive ongoing backlog allocations and prioritization of customer needs to solve within area of responsibility
    • Ensure effective definition of epics and user stories, clearly articulating business requirements for the problems we’re trying to solve - including UX/CX/Support requirements
  • 30% - Product Management & Collaboration
    • Help to remove obstacles to effective and efficient product delivery from scrum teams
    • Establish effective relationships with key stakeholders across athena in order to streamline process of gathering ideas/inputs that improve product decisions
    • Partner with Product Management leaders to drive portfolio and product strategy
      • Act as accountable party for the portfolio and product strategy of assigned product area, via product roadmaps
      • Provide input to PRSM/portfolio planning process for assigned product area.
    • Assist Product Management Leadership with Product Launch decisions, including the management of all alpha/beta feedback
    • Manage the priorities and expectations of multiple stakeholders (eg. customer, sales, partners) to gain inputs to portfolio
    • Own Service Description for assigned product area(s); collaborate with Product Marketing on customer communications and messaging framework
  • 20% - Product Analysis & Strategy
    • Drive the product direction taking into consideration the build vs. buy vs. partner strategy
    • Understand the market activities & forces, competitive landscape, upmarket expansion and needs and applicable business models
    • Identify differentiators for how we disrupt and opportunities for product adjacencies including across the athena suite of products and services
    • Specify market requirements for current and future product functionality and services by conducting market research supported by on-going visits to customers and non-customers
    • Identify metrics and success criteria that Product Managers and Product team members should be tracking, to help ensure transparency and visibility to program success and opportunities for improvement – Requesting analyses to inform backlogs and product roadmaps

Education, Experience, & Skills Required

  • Bachelor’s Degree required; Degree (Bachelor’s or Masters) in Computer Science, Business, or Product Design preferred
  • 5 years of product management/product strategy experience
  • 7 years of related work experience
  • Experience with product management of cloud software products and technologies
  • Experience working in an Agile environment
  • Technical understanding (mobile, SaaS, data) – ability to gut check technical feasibility and timelines and remove technical development barriers
  • Demonstrated success at driving innovation in a dynamic environment, using analytic and quantitative capabilities to drive product decisions
  • Excellent verbal and written communication skills
  • Knowledge of multiple functional areas including product management, engineering, UX, customer support, finance, and sales & marketing.
  • Experience bringing new products to market preferred
  • Understanding of healthcare / health IT environment preferred

Behaviors & Abilities Required:

  • Passion for improving healthcare, with empathy for the user of our products and services
  • Passion for databases, business intelligence, and machine learning
  • Ability to evolve product strategy based on research, data and industry trends
  • Comfortable with enterprise clients and understands how they work and think; can craft approaches that are effective for important external stakeholders
  • Experienced, confident presenter that can command expertise and credibility with executive and client-facing audiences; that can drive team and stakeholders to effective decisions or consensus
  • Strong negotiation and problem-solving skills, with energy & enthusiasm for solving unknowns
  • Ability to align execution to organizational vision - Sees ahead clearly, can anticipate future consequences and product trends accurately; has broad knowledge and perspective and is future-oriented.
  • Ability to influence horizontally and vertically with peers, stakeholders, and executive decision-makers - both inside and outside of athena
  • Travel required, predicting 10-30% depending on time of year; and will include client site visits, conferences, trade shows, Sales and Marketing events, and trainings

The Opportunity:At athena, we are looking to take advantage of the latest innovations in analytics and machine learning, combined with the strong data asset and business model already in place, and launch a new portfolio of analytics products targeted at both our existing markets as well as new areas.
Position Summary:
The Senior Product Manager is responsible for ownership of complex and/or multiple product areas within the overall Product portfolio. This includes understanding the market and customer, contributing to a product vision, developing business cases, ensuring a product or set of product features that meet business requirements, and driving the creation and delivery of the product. This position will work daily within scrum teams to ensure effective definition and writing of user stories, prioritizing product backlogs, and making trade-off decisions between scope and schedule.
Responsibilities include but are not limited to:

  • 50% - Product Ownership
    • Develop and launch new products and enhance existing products
    • Collaborate closely with the engineering to determine the best technical implementation methods and feasible implementation schedule
    • Driving Backlog and Analysis of Product Area(s) of Ownership
    • Drive ongoing backlog allocations and prioritization of customer needs to solve within area of responsibility
    • Ensure effective definition of epics and user stories, clearly articulating business requirements for the problems we’re trying to solve - including UX/CX/Support requirements
  • 30% - Product Management & Collaboration
    • Help to remove obstacles to effective and efficient product delivery from scrum teams
    • Establish effective relationships with key stakeholders across athena in order to streamline process of gathering ideas/inputs that improve product decisions
    • Partner with Product Management leaders to drive portfolio and product strategy
      • Act as accountable party for the portfolio and product strategy of assigned product area, via product roadmaps
      • Provide input to PRSM/portfolio planning process for assigned product area.
    • Assist Product Management Leadership with Product Launch decisions, including the management of all alpha/beta feedback
    • Manage the priorities and expectations of multiple stakeholders (eg. customer, sales, partners) to gain inputs to portfolio
    • Own Service Description for assigned product area(s); collaborate with Product Marketing on customer communications and messaging framework
  • 20% - Product Analysis & Strategy
    • Drive the product direction taking into consideration the build vs. buy vs. partner strategy
    • Understand the market activities & forces, competitive landscape, upmarket expansion and needs and applicable business models
    • Identify differentiators for how we disrupt and opportunities for product adjacencies including across the athena suite of products and services
    • Specify market requirements for current and future product functionality and services by conducting market research supported by on-going visits to customers and non-customers
    • Identify metrics and success criteria that Product Managers and Product team members should be tracking, to help ensure transparency and visibility to program success and opportunities for improvement – Requesting analyses to inform backlogs and product roadmaps

Education, Experience, & Skills Required

  • Bachelor’s Degree required; Degree (Bachelor’s or Masters) in Computer Science, Business, or Product Design preferred
  • 5 years of product management/product strategy experience
  • 7 years of related work experience
  • Experience with product management of cloud software products and technologies
  • Experience working in an Agile environment
  • Technical understanding (mobile, SaaS, data) – ability to gut check technical feasibility and timelines and remove technical development barriers
  • Demonstrated success at driving innovation in a dynamic environment, using analytic and quantitative capabilities to drive product decisions
  • Excellent verbal and written communication skills
  • Knowledge of multiple functional areas including product management, engineering, UX, customer support, finance, and sales & marketing.
  • Experience bringing new products to market preferred
  • Understanding of healthcare / health IT environment preferred


Behaviors & Abilities Required:

  • Passion for improving healthcare, with empathy for the user of our products and services
  • Passion for databases, business intelligence, and machine learning
  • Ability to evolve product strategy based on research, data and industry trends
  • Comfortable with enterprise clients and understands how they work and think; can craft approaches that are effective for important external stakeholders
  • Experienced, confident presenter that can command expertise and credibility with executive and client-facing audiences; that can drive team and stakeholders to effective decisions or consensus
  • Strong negotiation and problem-solving skills, with energy & enthusiasm for solving unknowns
  • Ability to align execution to organizational vision - Sees ahead clearly, can anticipate future consequences and product trends accurately; has broad knowledge and perspective and is future-oriented.
  • Ability to influence horizontally and vertically with peers, stakeholders, and executive decision-makers - both inside and outside of athena
  • Travel required, predicting 10-30% depending on time of year; and will include client site visits, conferences, trade shows, Sales and Marketing events, and trainings
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Location

311 Arsenal Street, Watertown, MA 02472

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