Salesforce Product Manager

| Greater Boston Area

Indigo is a company dedicated to harnessing nature to help farmers sustainably feed the planet. With a vision of creating a world where farming is an economically desirable and accessible profession, Indigo works alongside its growers to apply natural approaches, conserve resources for future generations, and grow healthy food for all. Utilizing beneficial plant microbes to improve crop health and productivity, Indigo’s portfolio is focused on cotton, wheat, barley, corn, soybeans, and rice. The company, founded by Flagship Pioneering, is headquartered in Boston, MA, with additional offices in Memphis, TN, Research Triangle Park, NC, Sydney, Australia, Buenos Aires, Argentina, and São Paulo, Brazil. www.indigoag.com

The role of the Salesforce Product Manager is to partner with Indigo’s business functions to gather, understand, and define business requirements for value-added solutions. In this position, you will be responsible for creating user stories, process flows, and functional requirement specifications to support the design and development of CRM solutions. Strong collaboration with both end users and technical developers is vital for this role, along with the ability to execute end user trainings and manage user acceptance testing. This position will play a key role in leading cross-functional teams to ensure that the company’s tactical and strategic CRM objectives are met.

Responsibilities:

  • Become a trusted partner for the Commercial Sales and Marketing teams
  • Become the go-to resource for all matters related to Salesforce CPQ (SmartContract)
  • Organize and manage the execution of a process improvement initiative for the U.S. Sales team
  • Create end user training documentation and deliver regular end user trainings (with ongoing contributions to company learning platform)
  • Successfully manage User Acceptance Testing prior to the delivery of new features and projects
  • Effectively lead cross-functional teams to meet project objectives and mission goals
  • Create effective storyboards and mockups/wireframes pre-build to help solidify business requirements
  • Manage the Salesforce development backlog and priorities in partnership with the Salesforce CRM team and business stakeholders
  • Bring a strong knowledge of Salesforce capabilities to advise when Salesforce functionality can be leveraged vs. custom build options

 

Competencies:

  • Strong customer-focus mindset
  • Able to bring structure and organization to loosely defined requirements and processes
  • Strong familiarity with commercial sales and marketing business processes
  • Able to multi-task and effectively manage different priorities
  • Highly flexible, team player
  • Excellent communication and listening skills
  • Self-motivated; thrives in a fast-paced, dynamic environment
  • Solution-oriented thinker; results-driven performer
  • Analytical and detail oriented

Qualifications:

Required

  • 5+ years BA experience using Salesforce.com CRM
  • Experience soliciting, gathering, and analyzing user input and requirements
  • Experience documenting user stories and creating to-be process flow diagrams
  • Experience collaborating with senior business stakeholders
  • Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)
  • Willing to travel up to 30%

Preferred

  • Experience leveraging and configuring AppExchange products to develop a solution preferred
  • Salesforce CPQ / Docusign / Conga experience preferred

Education

  • Bachelor’s Degree required; Salesforce Admin or Consulting Cloud Certification (Sales, Service or Community) Certification preferred
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • TypescriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases

Location

On the edge of Charlestown, we are within walking distance to restaurants and bars. The Sullivan Square T and bus stop is also right next door!

An Insider's view of Indigo

What projects are you most excited about?

Our mission is to provide agronomists with unbiased real-time data we are collecting across thousands of acres at the ground level and from space. It's such a thrill to be working on the data and analysis perspective of this massively cross-disciplinary team that helps agronomists initiate data-powered conversations to provide substantial results.

Jyoti

Principal Data Scientist

What makes someone successful on your team?

A successful Indigo team member is someone willing to continuously learn and improve, regardless of experience or role. Whether you’re an Engineer, Account Manager, Business Analyst, or Scientist, successful team members keep the bigger picture in mind and bridge disciplines to solve problems facing the incredibly complex system that is agriculture

Hilary

Software Product Manager

What are Indigo Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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