Product Trainer

| Greater Boston Area

Smartsheet is looking for an experienced technology trainer to build, refine and deliver training sessions to our customers. For the right candidate, this is a career-defining opportunity to join Smartsheet at a critical moment and have a significant impact. This important role is part of the Professional Services team and is based at Smartsheet corporate offices in Boston, MA.

As a Product Trainer, you will work with Smartsheet customers to deliver training on the Smartsheet product in a variety of ways including delivering virtual training, in person and on-site training. Becoming a Smartsheet subject matter expert is an absolute must, and you’ll use that expertise to create and deliver both standardized and custom trainings.

Smartsheet is a high growth SaaS company with thousands of organizations and millions of users in 160 countries experiencing substantial value from the use of the innovative Smartsheet platform. Company leadership is comprised of executives with deep experience and demonstrated success in the software industry.

Job Responsibilities:

  • Deliver Training to Smartsheet customers both in-person and remotely
  • Deliver Internal Product Training as part of our Employee Ramp Program
  • Provide onsite training at various customer locations
  • Help develop and refine standardized training programs for end user training
  • Help develop standardized training tools that can be used to deliver training by other members of the Smartsheet team and by partners
  • Help develop digital content that can be used for training in mass

Requirements:

  • Passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet’s benefits, use cases, and business and technical elements
  • Passion for working with and training others
  • 2-5 years training/education experience
  • Demonstrated ability to succeed in a fast-paced, dynamic and high growth technology environment
  • Hands-on working experience delivering group trainings on a technology product both over the web and in-person
  • High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines
Read Full Job Description

Location

We are located in Boston's Leather District near a host of great restaurants and bars, as well as 6 minutes walking distance from South Station.
179 Lincoln St., Boston , MA 02111

What are Smartsheet Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Perks & Discounts
Casual Dress
More Jobs at Smartsheet23 open jobs
All Jobs
Data + Analytics
Dev + Engineer
HR
Operations
Product
Sales
Developer
new
Boston
Developer
new
Boston
Product
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Operations
new
Boston
Developer
new
Boston
Operations
new
Boston
Operations
new
Boston
Developer
new
Boston
Operations
new
Boston
Developer
new
Boston
Sales
new
Boston
HR
new
Boston
Operations
new
Boston