Business Intelligence Analyst
CrunchTime! Information Systems (www.crunchtime.com) is experiencing record growth and is looking for high-energy professionals who can enhance our organization and contribute to the evolution of our suite of world-class enterprise management products. If you possess the skills and the desire to be part of a team dedicated to industry leadership, we’d like to hear from you. We are looking for a highly motivated Business Intelligence Analyst with experience working with enterprise software systems. The ideal candidate is a customer-focused, data geek who enjoys solving problems.
*This position offers 100% remote flexibility.
Responsibilities:
- Provide technical and consultative support to our clients.
- Create reports and dashboards as needed using the platform.
- Train clients in their use of the platform; lead coaching sessions and presentations.
- Contribute ideas – as a high-end user of the platform – for product enhancements and infrastructure improvements.
- Support the rest of the team in developing client training materials.
- Work with our engineers to troubleshoot technical issues.
Requirements:
- Ability to communicate technical ideas to non-technical audiences.
- Ability to learn new tasks, software platforms and industries quickly.
- Excellent troubleshooting and creative problem-solving skills.
- Excellent communication and presentation skills.
- Ability to train/teach non-technical users.
- Excellent time management and organizational skills with the ability to juggle competing priorities.
- A critical thinker who can identify and solve problems, optimize processes, and thrive in a fast-paced environment.
- Experience turning data into rich visualizations.
- Experience creating basic PL/SQL queries and knowledge of Oracle databases.
- Experience working with a BI tool such as Cognos, Business Objects, MicroStrategy, Tableau, Crystal, etc.
- Experience with predictive analysis desirable.
Enjoy Excellent Benefits:
CrunchTime team members enjoy a competitive salary and access to a progressive benefits program which includes the following:
- Health and dental insurance and vision plan
- Disability, life and AD&D insurance
- Flexible spending accounts for dependent and medical care
- Generous paid time off plan
- 401K plan with employer match
- Employee Assistance Program (EAP)
- Educational assistance for approved courses
- Commuter benefits
- Wednesday lunch spread catered from Boston's top restaurants
- Bagel Tuesday's provided from Bruegger's
- Thirsty Thursday's featuring the best local craft brews and ales
- Stocked coffee from Starbucks, Caribou, Dunkin' Donuts, plus Bevi sparkling water
- Generous employee referral bonus
- Standing desk option