Business Intelligence Analyst

| Greater Boston Area
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CrunchTime! Information Systems (www.crunchtime.com) is experiencing record growth and is looking for high-energy professionals who can enhance our organization and contribute to the evolution of our suite of world-class enterprise management products. If you possess the skills and the desire to be part of a team dedicated to industry leadership, we’d like to hear from you. We are looking for a highly motivated Business Intelligence Analystwith experience working with enterprise software systems. The ideal candidate is a customer-focused, data geek who enjoys solving problems. 

*This position offers 100% remote flexibility. 

Responsibilities:

  • Provide technical and consultative support to our clients. 
  • Create reports and dashboards as needed using the platform. 
  • Train clients in their use of the platform; lead coaching sessions and presentations. 
  • Contribute ideas – as a high-end user of the platform – for product enhancements and infrastructure improvements. 
  • Support the rest of the team in developing client training materials. 
  • Work with our engineers to troubleshoot technical issues. 

Requirements:

  • Ability to communicate technical ideas to non-technical audiences. 
  • Ability to learn new tasks, software platforms and industries quickly. 
  • Excellent troubleshooting and creative problem-solving skills. 
  • Excellent communication and presentation skills. 
  • Ability to train/teach non-technical users. 
  • Excellent time management and organizational skills with the ability to juggle competing priorities. 
  • A critical thinker who can identify and solve problems, optimize processes, and thrive in a fast-paced environment. 
  • Experience turning data into rich visualizations. 
  • Experience creating basic PL/SQL queries and knowledge of Oracle databases. 
  • Experience working with a BI tool such as Cognos, Business Objects, MicroStrategy, Tableau, Crystal, etc. 
  • Experience with predictive analysis desirable. 

Enjoy Excellent Benefits:

CrunchTime team members enjoy a competitive salary and access to a progressive benefits program which includes the following:  

  • Health and dental insurance and vision plan  
  • Disability, life and AD&D insurance 
  • Flexible spending accounts for dependent and medical care 
  • Generous paid time off plan 
  • 401K plan with employer match 
  • Employee Assistance Program (EAP) 
  • Educational assistance for approved courses 
  • Commuter benefits  
  • Wednesday lunch spread catered from Boston's top restaurants 
  • Bagel Tuesday's provided from Bruegger's  
  • Thirsty Thursday's featuring the best local craft brews and ales 
  • Stocked coffee from Starbucks, Caribou, Dunkin' Donuts, plus Bevi sparkling water  
  • Generous employee referral bonus 
  • Standing desk option 
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Location

We're in the West End - near the Bruins and only a 2-min walk from North Station and the Haymarket T. Big things are happening around here!

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