Product Owner

| Greater Boston Area

SHYFT was founded on a simple yet powerful idea – through powerful analytics find meaningful patterns in complex data that impacts and shapes the future of healthcare. Over the last decade our technology has played a critical part in changing how companies connect and visualize healthcare information. As a leader in this quickly evolving industry, a career at SHYFT offers countless ways to make an impact in a fast-growing company.

Role

The Product Owner (PO) defines stories, prioritizes backlog and approves completed stories in order to achieve product or program goals. The PO acts as a key agile stakeholder and subject matter expert for the product. 

Key Responsibilities:

  • Plans and executes features for a product
  • Participate in release planning
  • Break features down into user stories via story mapping with Dev Team: Defines A's and B's, and propose first release scope proposal to managers
  • Author / refine user stories, acceptance criteria, and collaborates with dev team on feature files
  • Attend all Agile meetings
  • Provide supporting documentation and training to Technical Communications, Professional Services, Customer Care, and Service Delivery on owned feature or feature sets
  • Propose and finalize prioritization with other Product team members
  • Conduct monthly internal stakeholder meetings
  • Prepare and deliver new product awareness seminars
  • Ensure clear communication and escalation of production issues

Requirements:

Academic and professional qualifications:

  • University degree, preferably in business, information systems, marketing, computer science, or other relevant areas
  • Excellent written and verbal communication skills
    • Sufficient to present to internal stakeholders
    • Sufficient to present to external customers
  • Ability to interact with technical resources and effectively communicate technical information and processes to relevant stakeholders
  • Ability to translate business needs to a technical team
  • Critical thinking: Analysis and problem-solving skills to address core business problems; Ability to effectively evaluate a problem or situation from all angles to determine the most appropriate solution
  • Must have passion for turning data into valuable information and knowledge
  • Technical/software development experience a plus
  • Results-driven, entrepreneurial, and action-oriented 

Experience:

May require expertise in specific technical and/or industries.

4+ years with BS, 3+ years with MS

Relevant experience with SaaS products and/or Life Sciences strongly preferred

Agile experience strongly preferred

Travel requirements:

Minimal

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • PerlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • Ember.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

We're in the heart of the Financial District at 110 High St. Step outside and you're amongst a bustling food scene and 5 minute walk to South Station!

An Insider's view of SHYFT Analytics

What’s the vibe like in the office?

SHYFTers are guided by core values which ensure a safe, comfortable, energetic, collaborative and fun place to work. Everyone shares a company vision which we are all proud to uphold. At SHYFT, everyone is involved, heard and valued. There is mutual respect, trust, transparency and accountability which makes a feedback culture flourish.

Carmela

Product Engineering Manager

How do you collaborate with other teams in the company?

Early, often, and broadly! In order to fully understand what motivates our stakeholders, marketers have to rely on frequent and close collaboration with the various internal teams that interface with them on a daily basis – from Product, to Customer Success, to Sales, and beyond. Without collaboration, Marketing would be a ship without a rudder!

Kent

Director, Product Marketing

How has your career grown since starting at the company?

One of the best aspects of being a SHYFT employee is having the flexibility to try different things and choose your growth area. In my 1.5 years here I was not only able to participate in projects and flex skills I have not used before, I also had the chance to solve challenges in product, sales, and contracting. SHYFT has invested in my growth.

James

Senior Business Analyst

How do you empower your team to be more creative?

Creativity blossoms where there is no fear of failure. Failure is a fundamental part of the creative process – it is the only way to learn, adapt and ultimately, succeed. Fear of failure shackles our thinking in unconventional ways. Eliminating fear frees us to investigate ideas that we would otherwise deem improbable – and makes them possible.

Priya

Chief Product Officer

What's the biggest problem your team is solving?

My team is currently focused on building the next gen of SHYFTs’ largest application. Its an all hands on deck initiative with lots of challenges, but its rewarding to see the vision come to reality.

Were motivated to be building something great, something that we all contributed to formulating. We saw ways to improve what existed, so we did!

Adam

Senior Software Engineer

What are SHYFT Analytics Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

We have plenty of perks , but it’s not what we want to be known for! We recently doubled our office space with an amazing build out. The office is now extremely open, comfortable, and collaborative. We built the SHYFT bar with 2 beers on draft, nitro cold brew and iced teas, multiple BEVI stations, snacks galore all day long, LeanBox, Lunch Delivery service, monthly happy hour on Moody St, SHYFT Holiday party, Summer/Golf Outing, and monthly cultural initiatives driven by our A-Team.

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