InterSystems
Our products have received global industry recognition from Forrester, Gartner and KLAS Research.
Cambridge, MA
Hybrid

Product Manager

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Overview

InterSystems TrakCare seeks product leaders with clinical and/or health operations experience as well as in-depth experience with health information applications, to help create the next generation of solutions to highly important health and healthcare issues.

 

InterSystems TrakCare is the unified EMR and premiere health interoperability and innovation platform, providing unique solutions for today’s widely distributed healthcare in which a single patient may connect to many providers at many locations using many different information systems. We combine and unify data from thousands of sources including all major electronic health records, social determinants, claims processors, public health, IoT devices, patient self-care and outcomes measures, and many more -- and transform that information in many ways to address key clinical, strategic and operational problems. HealthShare provides a wide variety of clinical solutions to a rapidly growing list of customers in the US and internationally, including providers, public health systems, state and national health organizations, health information exchanges, and development partners.

 

The Clinical Informatics Product Manager utilizes health domain knowledge and health IT application experience to participate in defining and executing HealthShare product direction – from deeply understanding customers’ clinical and strategic problems to envisioning and defining highly usable solutions that help customers solve those problems completely, quickly, and effectively.

 

Responsibilities

  • Participate in and/or lead in the strategic direction, feature design, user interaction, requirements, and roadmap of one or more products and solutions
  • Work with development, implementation, testing, support, sales, and field engineering team members to bring new features and products to successful release
  • Communicate with current and potential customers on a regular basis to understand their processes and needs – to translate those into product requirements, understand needed changes over time, and help customers get the greatest value from HealthShare solutions
  • Represent the “voice of the customer” internally, using healthcare domain experience in guiding product design and development
  • Collaborate on overall TrakCare product strategy, roadmap, and cohesiveness with colleagues on the Product Management team possessing a range of health and technology expertise
  • Serve as an internal subject matter expert in one or more health domain areas
  • Understand and advise on relevant industry trends, including new products, regulatory changes, scientific and medical advances and changes in practice
  • Participate in studies of the impact of TrakCare solutions on quality, safety, and efficiency metrics
  • Participate in the informatics professional community and in national and international conferences

Qualifications

  • Practical clinical experience (doctor, nurse, PA, pharmacist, etc.), or practical operational experience in healthcare organizations (quality, safety, care management, care coordination, analytics, etc.)
  • Demonstrated domain expertise with a clear understanding of healthcare workflows and practical use of information
  • Previous experience working with healthcare application design at an in-depth level, in industry or with a provider organization
  • Education in either a health domain or in health informatics
  • Excellent written and verbal communication skills
  • Ability to work directly in both team and individual settings, including working directly with customers
  • Remote candidates will not be considered at this time

About InterSystems

InterSystems provides the information engines that power some of the world’s most important applications. In healthcare, finance, government, and other sectors where lives and livelihoods are at stake, InterSystems has been a strategic technology provider since 1978. InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 100 countries.

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What are InterSystems Perks + Benefits

InterSystems Benefits Overview

InterSystems is pleased to offer a premier benefits package to all benefit eligible employees. Our plans are designed to provide a comprehensive, cost-effective, and competitive benefits package. We are dedicated to the health, wellness, and security of our employees and their families.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Disability, Mental Health, and NeuroDiversity Resource Group, BIPOC Resource Group, Women's Resource Group, LGBTQIA+ Resource Group.
Hiring practices that promote diversity
Diversity recruitment program
Active sponsors of MIT Office of Minority Education, Harvard Black Students Association, sponsoring the Tufts Women in Technology Events, Top 50 Best Employers at Anita B/Grace Hopper
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Offered for employees and dependents.
Disability insurance
Dental insurance
Vision insurance
Health insurance
HSA offered
Life insurance
Pet insurance
Wellness programs
Team workouts
InterSystems' fitness initiatives include in-office yoga.
Mental health benefits
EAP offered
Financial & Retirement
401(K)
InterSystems' 401(K) includes a profit-sharing program.
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
We offer dependent care FSA
Generous parental leave
Family medical leave
Company sponsored family events
InterSystems hosts family oriented events frequently.
Vacation & Time Off Benefits
Generous PTO
InterSystems employees receive a minimum of 23 PTO days per year.
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Parking Garage (daily/monthly rates), Electric Vehicle Charging Stations, Secured Bicycle Parking, MBTA Pass Program, Free Annual Blue Bikes Membership
Company-sponsored outings
InterSystems hosts regular company events and outings. Recent events include a company ski trip, New England Revolution game at Gillette Stadium, Lion King in Boston, and Holiday at the Boston Pops
Free daily meals
Some meals provided
Onsite office parking
InterSystems' commuter benefits include Monthly Parking at One Memorial Drive and a Parking FSA. A Transit Parking FSA allows you to set aside pre-tax dollars for qualified expenses.
Relocation assistance
InterSystems provides relocation benefits dependent upon meeting qualifications as specified in our company policy. Benefits can range from temporary housing, travel expenses, or monetary stipends.
Fitness stipend
If employees are enrolled in our insurance there is a $150 fitness reimbursement stipend
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
InterSystems sponsors onsite, company wide new employee training.
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Paid industry certifications

Additional Perks + Benefits

In addition to all of the perks/benefits listed above, we also offer identity theft protection and 24/7 worldwide travel assistance if employees are traveling 100 miles from home

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