Product Manager

| Greater Boston Area

Ahead of the Curve.

No one knows the road like Agero. For over 45 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving.

As a result, we have become an industry leader, providing vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans and efficient claims management solutions. Our Roadside Assistance network protects more than 100 million drivers each year, providing award-winning service that helps motorists in their time of need while building customer loyalty for our clients.

Headquartered in Medford, MA with operations throughout North America, we are trusted by more than 100 leading corporations and used by 75% of the new passenger vehicles sold in the U.S. As a result, we have more information about cars and drivers than any other company. We use that data to continually enrich our solutions, maximizing our customers' opportunities while minimizing driver distraction.

THE ROLE & OUR TEAM:

As a Product Manager: Consumer Affairs, Connected Vehicles, Emerging Business Initiatives at Agero, reporting to the Senior Director of Product Management, you'll execute and manage multiple complex business and product growth initiatives. You'll deliver high quality products on time and within budget that meet defined goals for the product. Your responsibilities will include managing existing business lines and coordinating cross-functional teams to drive day to day execution that delivers financial results, while owning new product service launches throughout the product lifecycle, including identification and initial diligence into business or technology partnerships, gathering and prioritizing product and customer requirements, understanding the competitive marketplace and trends, developing accurate, detailed business cases, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.

KEY OUTCOMES FOR THE ROLE:

  • Partner across boundaries and lead day to day management activities to ensure Agero achieves its planned CA and CV revenue, contribution, and performance
  • Increase client and prospect adoption of solutions
  • Drive disproportionate growth to the business by bringing new and innovative services to market in the Consumer Affairs, Connected Vehicles, and other emerging product portfolios

YOUR DAY TO DAY:

  • Manage day to day activities, weekly standups, and quarterly/annual planning efforts to ensure the portfolio achieve all performance objectives and goals
  • Develop a strong understanding of industry, client, and future prospect needs, market solutions, and competitive insights in target business segments
  • Identify and size opportunities for Agero’s CA & CV product lines over the upcoming 24 months
  • Define market leading solution designs and leverage understanding of technology solutions and partners (buy, build, partner)
  • Research and develop appropriate business and/or technology relationships to inform investment strategy and growth plans
  • Translate client, market, client services, and other stakeholder requirements into scalable, configurable, and commercially attractive solutions that leverage existing/emerging Agero capabilities and/or strategic partnerships
  • Own 8 quarter product roadmap development, prioritization and sprint execution
  • Develop and present product requirements, including timelines and dependencies and ensure functional requirements are detailed and complete
  • Own reporting definition, development and day-to-day management to drive key business outcomes; Model and manage business line analytics & KPIs
  • Meet with internal customers (Sales, Client Services, Operations, etc.) periodically to understand, size, and prioritize their needs

ABOUT YOU...

EDUCATION: Bachelor’s degree or equivalent work experience required.

EXPERIENCE: 3-6 years Product Management experience within a technology-based service industry; experience in Automotive OEM Consumer Affairs or Connected Vehicle segments preferred. Progressively increasing responsibilities with proven track record of delivering results and successfully managing and/ or launching product solutions. 

SKILLS: Excellent written and verbal communication skills; capable of effectively collaborating with engineers and executives alike. Performs a variety of tasks where a wide degree of creativity is expected. Needs strong blend of project management, financial and technical aptitude. Strong presentation skills. Ability to analyze trends and market developments. Previous experience managing programs that deliver positive, consistent results. Self-directed; requires minimal supervision on work products. Detail-oriented with strong analytical skills. Ability to foresee potential issues with operational execution and product lifecycle management and to plan accordingly. Ability to develop business relationships as needed. 

THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • ScalaLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • TrelloManagement
    • DrupalCMS
    • WordpressCMS
    • HubSpotCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • ZohoCRM

Location

We are located in Medford, MA, right at Wellington Station with close access to the MBTA, I-93, Assembly Row, and a stones throw away from Boston.

An Insider's view of Agero

What projects are you most excited about?

“We're passionate about making the roads safer with our Driver360 mobile platform. We’ve developed crash detection technology that helps people when they're most in need, and we're using billions of miles of driving data to study crash risk factors and find ways to help people avoid crashing in the first place.”

Michael

Sr Data Scientist, Business Intelligence

How does the company support your career growth?

Agero has provided me the opportunity to work on a number of different strategic, cross-functional projects.

Ashley

Manager, HR Initiatives

What's the biggest problem your team is solving?

Our Engineering/IT teams are moving to the Amazon AWS cloud, which involves a lift/shift for some applications as well as rewriting other applications to be more micro service orientated. This effort is a huge transformation which includes new roles, training and re-thinking how IT operates as a cloud service organization.

Karen

Director, DevOps

What are Agero Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Whether it's personal development or for general education about our business, Learn at lunch is a big part of who we are!

Additional Perks + Benefits

We’ve got the benefits you’re use to and some you aren’t – including flexible health and dental care from your choice of doctors. We take care of the time off and allow you to make decisions about how much you want to carry over from year to year so you can recharge your batteries and achieve harmony both inside and outside of the workplace. How many places set you up with laptops and two monitors as standard fare? We’ve got more discounts and perks than you can count on 2 hands – and they are meaningful! Plus we offer a free subscription to the CC Motor Club.

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