About Starry:
Starry is reinventing how people connect to the internet. Our mission focuses on two things — first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture.
Why you'll love working here:
Starry is a fast-growing company, with incredible ambition to build new markets, new products and new services. At Starry, autonomy and creativity are rewarded; you’ll have control of your own time and the opportunity to develop your ideas and initiatives. Our team is tightly-knit, highly collaborative, and very driven. We value each other’s contributions and we don’t hire jerks.
Who we’re looking for:
Our ideal candidate is a resourceful and motivated Product Manager who will define and focus the creativity and talents of our various teams. You will join a dynamic and fast-paced environment while working across the company to deliver software and hardware products that advance Starry’s vision for reinventing how our customers experience the internet. Reporting to our Director of Product Management, you’ll work on both internal and external initiatives from customer-facing products to back-end operational systems.
What you’ll do:
- Identify and fill product gaps with ideas to grow subscribers, improve their customer experience, and increase efficiency across the company
- Gain a deep understanding of the Starry customer experience and our product strategy
- Analyze product and customer experience data to inform product and business decisions
- Prioritize and scope project activities based on business and customer impact
- Create buy-in for product decisions with key stakeholders across the organization
- Translate product strategy into detailed requirements and user stories
- Work with design and development teams to prototype and define new products
- Collaborate with sales, marketing, legal, and public relations teams to launch new products and refine existing product offerings
- Coordinate with stakeholders and project teams to deliver timely product solutions that map to company strategy and priorities
- Contribute to product roadmap and work with project management teams to prioritize and groom features for development and design teams
Points for:
- Several years experience as a product manager or associate product manager
- Technical degree (MS/BS) in Engineering, Computer Science, or related discipline
- Bringing a new product to market and/or successfully managing existing product lines
- Exceptional problem solving skills the willingness to roll up your sleeves to get the job done
- Effective communication skills and the ability to work with technical and non-technical teams
- Strong technical fundamentals and an understanding of how teams effectively build software and hardware products
- Ability to build consensus around a solution in the face of varying opinions
- Excellent written and verbal communication skills
- Comfortable working in a small team or startup, and sometimes ambiguous or fluid environments
Bonus points if:
- You love the internet and want to make it better for everyone
- You’ve worked on an open source project or make time to volunteer
- Your sense of humor shines through even if stressed
We work hard, so we take care of each other and try to enjoy ourselves along the way. We have:
- Premium medical, dental, and vision coverage with no employee contribution required
- 12 weeks of paid parental leave
- Catered lunches every Monday & cocktails on Friday during our weekly company meeting
- Wine, beer, spirits, and snacks always on hand
- Secure bike storage in the building
- Private shower facilities in our office
- Free gym in the building
- Groups for skiing, biking, running, climbing, stretching, shuffleboard, darts, and more
Happy Interneting!
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Starry, Inc. is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service or any other class protected by state or federal law.