Product Manager

| Greater Boston Area

At Ellevation, we develop world-class software to help school districts and educators support the fastest growing population of K-12 students: English Learners (ELs). By combining great products, student data, and research on best practices, Ellevation helps school districts transform their EL programs and ensure all students can achieve their highest aspirations.

We are a fast-growing, mission-driven technology company, partnering with nearly 600 public school districts all across the country. We are well-capitalized, have a strong and growing team, and are continuously focused on how to build the best organization so that we can achieve our ambitious social and financial objectives.

This is where you come in…

With an increasing number of small, agile product teams, Ellevation has a need for a Product Manager to lead the efforts around discovery, validation, definition, and release of products and features that help Ellevation meet its goals. Through your work and deep understanding of the customer, you will advocate for solutions that address customer challenges in a way that has the widest impact across our user base, and expands our market while reducing internal inefficiencies. You will devise, validate, and shepherd through development solutions that customers didn't know were possible. By focusing on digital tools that drive instructional change in schools, the PM will devise technology solutions to age-old challenges educators face in becoming better instructors, and collaboratively improving student outcomes.

You Will:

  • Lead the product team’s discovery and definition process, with direct impact on - and accountability to - quarterly OKRs. Discovery sprints, user and usage research, mockups, and user validation testing are all expected as part of product feature development.
  • Work closely and daily with engineers to divide and sequence work into milestones, write user stories to define the work, and provide ongoing definition and iterative adjustments with engineers as needed.
  • Oversee the product team’s Agile process. Manage, curate, and prioritize project and defect backlogs. Attend - and often lead - daily standups. Facilitate sprint planning. Lead sprint presentations to internal stakeholders.
  • Own and be accountable to product metrics for your team. Ensure that feature work is informed by usage and market data. Set aggressive usage and engagement metrics tied to company OKRs. Own the reporting of metrics post-launch and ensure they are used to inform future enhancements.
  • Evangelize internally and externally. Ensure internal teams are informed of your team’s work, and understand - completely - the value it provides to customers. Provide use cases, validation data, and reference customers to Marketing.

About You:

  • Product Manager: Must have prior experience as a product manager in either a B2B, B2G, or EdTech SaaS company. Must have experience in an educational product company (Preferably K-12). Looking for candidates with a desire to work with educators as end-users.
  • Communication: Extremely strong communicator. Must be able to speak with (and write for) technical audiences, non-technical users across multiple personas, and business stakeholders. Strong ability to listen to multiple sources of information, find commonalities, and synthesize multiple solutions. Problem-solving, and a willingness to be proven wrong (and prove others wrong) is a must.

  • Technical Background: Proficiency with data sets and data models. Understand how data is stored, sorted, filtered, and visualized. Proficiency with mockup/prototyping tools (ie: Balsamiq, Sketch, InVision, OmniGraffle). Experience with project management software (Jira, Fogbugz, Prodpad, Trello, etc). Strong ability to make decisions based on evidence, explain them to others, and be held accountable to their decisions.

  • Interpersonal Skills: Knowing the strings to pull, the buttons to push, and when to say yes or no, in order to get work effectively with different personality types. Ability to actively listen to customers with low technical knowledge, and sympathize with challenges while still ensuring important input is gathered in inform product design. Ability to juggle multiple priorities from others: handling multiple requests with ease, keeping a cool head, updating those who need to know, and facilitating effective group conversations
  • Leader: Ability to “manage up” and garner buy in and advocacy from stakeholders among company leadership.

Why Ellevation?

In addition to our great benefit plans and competitive salaries, here are some other perks that make us unique:

  • Great location in Boston - a stone’s throw from the Chauncy Street/Downtown Crossing T stop
  • Ability to make a significant impact in the education industry
  • Fun Fridays including virtual happy hours with our remote team
  • Free snacks, beverages, fruit, and we even compost!
  • On-site gym, game room and darts with cork boards behind them to support all levels of athleticism
  • Opportunity to join an open and collaborative work environment!
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ASP.NET MVCLanguages
    • jQueryLibraries
    • KnockoutLibraries
    • FoundationLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • AureliaFrameworks
    • EntityFrameworks
    • ElasticsearchFrameworks
    • MongoDBDatabases
    • SQLDatabases
    • CouchbaseDatabases
    • Google AnalyticsAnalytics
    • SplunkAnalytics
    • Insight SquaredAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • WistiaCRM
    • AskNicelyCRM

Location

Our office is in the trendy and easily accessible Downtown Boston area with plenty of restaurants, coffee shops, and bars nearby.
38 Chauncy Street, Boston, MA 02110

Insider's spotlight

What are some social events your company does?

We celebrate the end of each work week on Friday afternoons with a social gathering in the office. We play games and spend time getting to know each other. In addition, we have monthly company sponsored lunches and 2 company offsites per year when we fly all our remote team to Boston for 2 days of team building exercises and social events.

Mayya

People Operations Manager

How do you collaborate with other teams in the company?

I collaborate with others in the company through our use of Slack, regular all-hands company meetings, inter-team meetings, and our office space. More specifically, our Slack portal has been designed to include many cross functional channels such as product updates, territory-specific team channels and more. Inter-team meetings every 2 weeks, such

Ben

Partner Development Manager

What makes someone successful on your team?

Our success is built on two key elements-

Passion for our mission: We are passionate about helping our partners achieve great things with their students.

Listening and learning: With a wide range of partners, listening deeply helps us communicate with partners how our tools can meet their needs and provides a rich source of feedback for our team.

Ira

Senior Implementation Manager

The Training Solutions team is an integral part of ensuring the overall success of our partners. Because we are the team to be in front of the end user, we [trainers] are able to provide valuable insight into the needs of our partners because we hear first hand what is going well, what could be improved, and what challenges users face. As a result,

Denise

Director of Training Solutions

The work-life balance at Ellevation is great. We have just enough flexibility with our schedules and we [email protected](work at home) as needed.

Neelima

Software Engineer in Test

What are Ellevation Education Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Learn more here: https://ellevationeducation.com/sites/default/files/uploads/pdfs/4E_-_LOA_Section_%285%29.pdf
Adoption Assistance
8 weeks of paid leave and adopting parents receive a lump sum bonus of $5,000 to assist with expenses incurred in the adoption process.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
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