Product Manager, Quality Programs

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Join the product development team of a high growth Population Health and Analytics software company. Reporting to the Director of Risk Adjustment and Quality Programs joining a talented team of Product experts, take full ownership over high-visibility modern software products with thousands of users nationally. In addition, this opportunity comes with the unique experience of building a brand new product from the ground-up in a rapid development cycle with a team of talented designers and engineers. This is a hands-on position designing and promoting the next wave of advanced healthcare analytics products with a great team of product managers and software engineers.

30/60/90 Forecast:

3 months:

— Learn the design and capabilities of Arcadia’s measure calculation engine

— Build out requirements for 2020 quality measures

— Lead multi-disciplinary team on HEDIS certification project, including subject matter expertise in measures/coding.

— Build relationships across departments as thought leader in quality measurement

6 months:

— Achieve full HEDIS plan submission certification

— Inventory list of hundreds of quality measures (including custom ones) and provide recommendations for ongoing support

— Compile 2020 measure enhancements and strategy documented, and socialize timelines across departments

— Working directly with product, engineering to align and execute improvements

— Collaboration with sales teams to identify additional opportunities

— Design and socialize strategy for STARs reporting

12 months:

— Finalize strategy for and execute on HEDIS submission projects

— Recommend staff needs for ongoing operations of quality measure products

— Identify needs for 2021 reporting, and estimate resourcing with engineering

— Begin execution on STARs dashboard development/enhancements

— Design 12-month roadmap for quality programs and products in collaboration with other Arcadia product and ops leaders

Role

  • Primary owner of technical product development and thought leadership for Quality Measurement offerings (e.g., HEDIS, Stars, ACO)
  • Develop and maintain product roadmaps and project plans for relevant third-party certifications
  • Provide subject matter expertise in measure design and specifications across the company
  • Oversee research and design of new product offerings for large provider systems and health plans improving clinical quality and compliance reporting
  • Design products in collaboration with company executives, peers in product and access to an advisor network including many of the best minds in healthcare and health IT
  • Coordinate with our engineering team and oversee effective development of product designs and requirements
  • Support sales and marketing in the growth and visibility of these new products in a fast-moving healthcare analytics market
  • Build meaningful relationships across the market to identify trends, opportunities and potential partners

Requirements

  • 3-7 years of healthcare experience, with progressive responsibility for quality programs
  • Comprehensive knowledge of all aspects of NCQA Health Plan HEDIS data collection and reporting requirements and processes
  • Project/product management skills including development and tracking of budget and seeing to on time delivery of complex products
  • Highly skilled in analytical reasoning and interpretation and evaluation of complex information and problems
  • Customer/client interaction and management experience, with strong presence communicating complex concepts to customers and prospects
  • Highly skilled in Excel and other data analysis products

About Arcadia

Arcadia.io helps innovative healthcare systems and health plans around the country transform healthcare to reduce cost while improving patient health. We do this by aggregating massive amounts of clinical and claims data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as the market leader in the highly competitive population health management software and value-based care services markets, and we have been recognized by industry analysts KLAS, IDC, Forrester and Chilmark for our leadership. For a better sense of our brand and products, please explore our website, our online resources, and our interactive Data Gallery.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • PostgreSQLDatabases
    • HadoopDatabases
    • SQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • PixelmatorDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • HubspotEmail
    • HubspotLead Gen

Location

Our new corporate headquarters is located in Downtown Boston, a short walk from South Station. Easily accessible by public transit (MBTA, commuter rail, South Station Bus Terminal) and a short 30 minute Uber from Logan airport. A close walk to nearby coffee shops, restaurants, bars, and sights.

An Insider's view of Arcadia

What's something quirky about your company?

Arcadia's Got Talent (AGT) is an annual talent show that I won last year. The best part about AGT was that it encouraged me to work on something I am passionate about outside of work. All of the entries were amazing & I think it's really awesome that the company does things to bring people together and celebrate our passions outside of the office.

Gary

Engineering Manager

What does your typical day look like?

Every day is a little bit different, which I really love and helps keep me engaged! Most days I have a combination of phone screens and meetings with my hiring managers or team. I also help manage a lot of our brand partnerships that have projects through out the year and play a part in helping construct Arcadia's company culture as we scale.

Julie

Talent Acquisition Manager

How do you make yourself accessible to the rest of the team?

It's as easy as making time. I meet with my team members for one on ones to understand where their stressors are. Sometimes it's personal and I support with flexibility, time, or PeopleOps other times it's professional and these I tactically work with the team to coach or intervene.

Geo

Director, Engineering

How does the company support your career growth?

Arcadia is incredibly generous when it comes to career growth. I receive regular mentorship from my manager and leadership team. I also have a continuing education stipend that I use to take courses and attend conferences to further my skillset. My career path is mapped out and regularly adjusted with my professional interests and personal growth.

Mike

Senior Manager, Content

What are Arcadia Perks + Benefits

Arcadia Benefits Overview

Flexible working options, hybrid teams, and unlimited vacations are only a few of the incredible benefits you'll get at Arcadia. As a leader in HealthIT and data, we're making a mark on the standards of work-life balance. Take a look at some of the incredible perks of being an Arcadian.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Pair programming
Employee resource groups
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Diversity manifesto
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer biweekly Yoga and guided cardio workout sessions as well as have a Fitness and Fun video library with prior classes for reference.
Mental health benefits
We have an EAP (Employee Assistance Program) in place and an ongoing webinars focusing on mental health, coping with COVID, and emotional well-being.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Fitness stipend
Home-office stipend for remote employees
We work with all of our employees to ensure they have an functional and comfortable home office with a focus on ergonomics.
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

At Arcadia we create programs and opportunities that allow connection with one another and bridge the work from home gap. We host themed events, contests with prizes, and provide resources for shared personal and professional interests.

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