Product Manager - Platform Health, Payments
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
The Payments teams are the hidden heroes and heroines of Toast. Your team ensures a restaurant can always perform the mission critical act of taking a payment from a guest, even in the middle of a power outage! As an integrated payment processor, Toast processes millions of dollars per day, and at the end of the day, makes sure that money gets to a restaurant’s bank account. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.
Your role is to represent what’s best for our customers in their payment interactions with Toast in terms of technology used and make thoughtful tradeoffs with your resources. You’ll own the roadmap, communicate your prioritization decisions, technical nuances of problems, and represent the impact to the customer to help ensure millions of guests and servers across the country have seamless payment processing experiences. You will drive resilience and improved capabilities for our payments platform, evolving it to support Toast’s future needs and delivering optimal performance.
About this roll* (Responsibilities):
- Drive purpose and clarity for your teams
- Build, develop and manage the product roadmap for your services and features.
- Collaborate with internal Toast teams to define solutions to serve our customers and deliver seamless payment experiences.
- Define, track and analyze metrics related to service adoption and usage.
- Partner with engineering to launch and support new payments features.
- Crisply define problems and strategic rationale before designing solutions.
- Communicate roadmap and other decisions to all stakeholders.
Do you have the right ingredients*? (Requirements):
- 5+ years of experience in product management or technology.
- Knowledgeable about merchant payment acceptance, ecommerce and digital wallets.
- Experience with real time systems and their underlying architecture.
- Analytical problem solver.
- Ability to prioritize and manage multiple constituents.
- Great communication skills and ability to work effectively on shared projects with multiple stakeholders.
Our Spread of Total Rewards
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
*Bread puns encouraged but not required.
#LI-REMOTE
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.
