Product Manager, Growth at Hopper

| Greater Boston Area
Sorry, this job was removed at 11:18 a.m. (EST) on Thursday, May 20, 2021
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Minimum qualifications
• Delivered delightful features at scale in a consumer product management role
• Experience analyzing data, drawing accurate conclusions, and adjusting strategy
• Data fluency and SQL knowledge to self-serve data questions
• Technical depth and ability to effectively lead conversations with engineers and data scientists
• An innovative and detail-oriented approach to problem-solving, considering all sides of a problem and the short and long term impact of each decision

Preferred qualifications
• Ability to engage the team and facilitate cross-functional collaboration and high organizational skills to manage deadlines and juggle priorities
• Exceptional ability to grasp, manage, and articulate complex systems
• A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing
• Knowledge of incentives, retention or loyalty programs a plus
• Exposure to GCP or AWS based data pipelines a plus

About the job
Hopper launched an incentives program in 2020 in order to activate and engage millions of our existing users. After an unprecedented year for the travel industry, we’re looking for a Product Manager to help us scale customer growth sustainably in 2021 through innovative incentive campaigns and designing a new loyalty program, all the while building on the technical infrastructure to keep the platform running smoothly.

Responsibilities

  • Work with a cross-functional team of product designers, data scientists, and engineers to incrementally build a robust incentives and loyalty platform with delightful yet pragmatic user experience to engage and retain our customers.
  • Manage a product roadmap for a set of product and technical features from inception through implementation; collect and document requirements, establish key performance metrics, craft the user experience, and drive execution.
  • Use good judgment to make appropriate trade-offs when scoping and specifying solutions to UX features or complex technical issues, and document and communicate projects to maximum clarity with respect to its intended resolution and expected impact to the business.

Benefits

  • Well-funded and proven startup with large ambitions, competitive salary and stock options
  • Unlimited PTO
  • WeWork All Access Pass OR Work-from-home stipend
  • Entrepreneurial culture where pushing limits and taking risks is everyday business
  • Open communication with management and company leadership
  • Small, dynamic teams = massive impact
  • 100% employer paid medical, dental, vision, disability and life insurance plans
  • Access to a 401k 

More about Hopper
Today, Hopper is best known as a travel app. We're going to do about $1B in sales this year and weathered the COVID storm better than anyone expected. We just raised $170M from Goldman Sachs and Capital One, and inked a deal to be the exclusive travel provider for Capital One Travel.

We owe our success, in large part, to a proprietary suite of data-driven and risk-based financial services that we have developed that complement a customer's trip-purchasing experience. One example is Price Freeze, where our customers are able to purchase a financial option in the app to lock in any price that they see, on any item, for as short as 1 hour or as long as 21 days with Hopper taking the risk on the other side of the trade.

Now we're laying the groundwork for continued expansion in 2021 by adding great people to our team who can help us compete with the travel giants.

#LI-Remote

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Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases

Location

Boston, MA

What are Hopper Perks + Benefits

Hopper Benefits Overview

Stay healthy
Full medical, dental, and vision benefits. Life insurance. Long and short-term disability plans. All on us.

Get paid
Competitive salary. Company stock options. 401(k) retirement savings plan.

Be yourself
Casual work environment, slack channels for every interest group

Take off
Unlimited Digital allows for a flexible work schedule. Unlimited vacation plan. Emergency travel assistance.

Culture
Partners with Nonprofits
Friends outside of work
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Hopper's health insurance policy covers up to 100% of out of pocket expenses - plus we reimburse anything payed into the deductible!
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
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