InterSystems
Our products have received global industry recognition from Forrester, Gartner and KLAS Research.
Cambridge, MA
Hybrid

Product Manager - Cloud Operations

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Overview

Join InterSystems and help us build modern cloud-agnostic services that power some of the world’s most demanding applications. You will be the subject matter expert and advocate for modern developers, focused on the end-to-end experience through the entire development cycle, and ensure that we meet the needs of current and future developers.

Responsibilities

  • Operationalize key capabilities of our service. To do this effectively you understand business goals, articulate clear requirements and collaborate across the company on the development, launch and ongoing assessment of new service platforms and offerings
  • Help drive InterSystem’s strategy and roadmap for deploying our products as PaaS and SaaS services in public, private, and hybrid cloud environments. Understand and represent the customer, support, operational and financial perspectives in the delivery of InterSystems PaaS and SaaS capabilities.
  • Determine requirements and priorities for operational excellence, working with our product development, services, security, compliance, and performance architecture teams.   Collaborate with developers to turn these requirements into high-quality working software, and with marketing to drive interest and demand.
  • Define and steer product features and services to transition customers and partners to the cloud, and a compelling approach that helps drive their digital transformation.
  • Explore and analyze partner/buy/build tradeoffs and opportunities as well as ways to leverage Cloud Platform capabilities.

Qualifications

You are organized, positive, analytical, and passionate about working in a rapidly changing environment.  You have:

  • a deep understanding of operational aspects of delivering large scale service experiences. You can point to examples of services you worked on.  You understand observability and how to achieve reliability in a service.
  • hands-on experience with a public IaaS service like AWS, with emphasis on containerized infrastructure such as Kubernetes.
  • 3+ years product management experience delivering enterprise-class cloud software, and a proven record of success in production cloud operations for enterprise SaaS or PaaS companies
  • a wide ‘dynamic range’ and the ability to troubleshoot issues quickly – you are able to go from high level to low level very easily
  • Excellent presentation and written communication skills

Preferred qualifications: experience that will make you particularly effective

  • Master's degree in computer science or a related technical field.
  • Experience with using orchestration and related technologies in production
  • Experience creating and delivering services in a continuous integration and deployment environment
  • Experience in working with dev ops or self-service engineering teams to deploy code in production
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What are InterSystems Perks + Benefits

InterSystems Benefits Overview

InterSystems is pleased to offer a premier benefits package to all benefit eligible employees. Our plans are designed to provide a comprehensive, cost-effective, and competitive benefits package. We are dedicated to the health, wellness, and security of our employees and their families.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Disability, Mental Health, and NeuroDiversity Resource Group, BIPOC Resource Group, Women's Resource Group, LGBTQIA+ Resource Group.
Hiring practices that promote diversity
Diversity recruitment program
Active sponsors of MIT Office of Minority Education, Harvard Black Students Association, sponsoring the Tufts Women in Technology Events, Top 50 Best Employers at Anita B/Grace Hopper
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Offered for employees and dependents.
Disability insurance
Dental insurance
Vision insurance
Health insurance
HSA offered
Life insurance
Pet insurance
Wellness programs
Team workouts
InterSystems' fitness initiatives include in-office yoga.
Mental health benefits
EAP offered
Financial & Retirement
401(K)
InterSystems' 401(K) includes a profit-sharing program.
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
We offer dependent care FSA
Generous parental leave
Family medical leave
Company sponsored family events
InterSystems hosts family oriented events frequently.
Vacation & Time Off Benefits
Generous PTO
InterSystems employees receive a minimum of 23 PTO days per year.
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Parking Garage (daily/monthly rates), Electric Vehicle Charging Stations, Secured Bicycle Parking, MBTA Pass Program, Free Annual Blue Bikes Membership
Company-sponsored outings
InterSystems hosts regular company events and outings. Recent events include a company ski trip, New England Revolution game at Gillette Stadium, Lion King in Boston, and Holiday at the Boston Pops
Free daily meals
Some meals provided
Onsite office parking
InterSystems' commuter benefits include Monthly Parking at One Memorial Drive and a Parking FSA. A Transit Parking FSA allows you to set aside pre-tax dollars for qualified expenses.
Relocation assistance
InterSystems provides relocation benefits dependent upon meeting qualifications as specified in our company policy. Benefits can range from temporary housing, travel expenses, or monetary stipends.
Fitness stipend
If employees are enrolled in our insurance there is a $150 fitness reimbursement stipend
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
InterSystems sponsors onsite, company wide new employee training.
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Paid industry certifications

Additional Perks + Benefits

In addition to all of the perks/benefits listed above, we also offer identity theft protection and 24/7 worldwide travel assistance if employees are traveling 100 miles from home

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