Product Manager, Application Core

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Over the coming years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy are dramatically changing how we treat cancer and other major illnesses. Biofuels and biomaterials are transforming the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology are producing sustainable and ethical food. Benchling’s mission is to accelerate the research that propels us towards this reality, and magnify its impact, through modern software.

Every day, scientists around the world use Benchling’s applications, platform, & analytics in their efforts to solve humanity’s most pressing problems. For these scientists, Benchling is the central technology they use to conduct their research. Our customers include pharmaceutical giants, leading biotechs, and the world’s most renowned research institutes.

Benchling is a suite of applications, but its real selling point is the unified platform underneath it. Underpinning every kind of object in Benchling is a common set of features that our customers depend on, including how they’re exported, archived, and surfaced to users in the first place. Owning the “Application Core” means being a bit of a jack-of-all-trades; there are a number of odd projects here and there you’ll be involved in. At first you'll be working on a scrum team alongside another PM to develop these features. Sometime next year the eng team will grow, and the team will likely split into one that you'll work with on your own.
We're looking for people who know Benchling inside and out, and are passionate about taking ownership of features and making an impact across our customer base. In this role, you'll start a career in product management, partnering with our engineering and design teams to own feature design, development, and launch end-to-end.
WHAT YOU’LL DO

  • Own the design and implementation of frameworks that affect every object in Benchling
  • Work with Engineering to plan, prioritize, and execute on launching new features rapidly
  • Work closely with our customers to understand how they’re using our product, their needs, and pain points
  • Partner with our Customer Experience org to enable complex rollouts at our customers
  • Develop pitches with Sales and Marketing that resonate in a market that's rapidly evolving


WHO YOU ARE

  • A Benchling expert. Deep knowledge of Benchling’s existing capabilities and shortcomings, with 1.5+ years of experience working with it
  • Desire to pursue a career in product management, learning the necessary skills along the way
  • Possess an intense desire to understand, question, and improve the experiences for users of software products
  • A strong problem solver that can gather, prioritize, and drive execution on customer and business requirements, turning them into successful product strategies
  • Are comfortable in a customer-facing role, including interfacing directly with highly technical stakeholders within customer organizations
  • Are data-influenced, and can identify new opportunities and provide sound reasoning for strategy decisions from that data
  • Are excellent at listening to others and articulating ideas in written and oral form
  • Possess influential leadership and interpersonal skills that enable you to build strong relationships with customers, your reports, company peers, and executives
  • Have a bachelor’s degree in engineering, computer science, biology, or chemistry

#LI-EN1 #LI-Remote

Benchling welcomes everyone. We believe every member of our team enriches our diversity and inclusion by broadening our ways of problem-solving for future challenges. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply.

LEADERSHIP PRINCIPLES

  • Admit mistakes and shortcomings
  • Deliver results
  • Disagree and commit
  • Obsess over customers
  • Rely on work ethic
  • Show empathy
  • Recruit and develop the best
  • Sweat the details
  • Think and communicate clearly
  • Unite around the mission

PERKS AND BENEFITS

  • Work with a talented yet humble team
  • Competitive compensation & equity package
  • Weekly virtual social events, and annual company retreats
  • 401k, Medical, dental, and vision insurance (US Employees Only)
  • Monthly health & wellness stipend
  • Yearly educational stipend
  • Flexible & Generous Vacation Policy: If you feel you need a break, you can talk directly with your manager to find coverage and support while you are out of the office. Need time off to vote? We've got you covered. 
  • Quarterly company-wide mental health days off
  • Holiday Shut-down: company-wide holiday shut-down between Christmas Eve and New Years
  • Major US and EMEA holidays observed
  • To support remote work conditions during the COVID-19 pandemic, Benchling provides each employee a one-time stipend of $1,000(USD) upon commencing employment, and additional discounted employee purchase plans for home-office equipment.

Protecting the health of our employees and the candidates interested in a role at Benchling is our top priority. We appreciate your understanding and being open and flexible with any changes related to our interviewing process.
For applicants for U.S.-based roles only: All new hires in the United States are required to be fully vaccinated against COVID-19 and to provide proof of vaccination prior to their first day of employment. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Benchling may not be able to grant such accommodations in all cases if doing so would cause an undue hardship.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

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Location

Boston, MA

An Insider's view of Benchling

How would you describe the company’s work-life balance?

It's great! As someone who enjoys pursuing hobbies outside of work, I value having a healthy work-life balance. I've rarely, if ever, felt the need to work at night or on the weekend. And the company's vacation policy is incredibly flexible; my manager insists that people on the team take care of themselves and take regular vacations.

Steven

Software Engineer

How do you collaborate with other teams in the company?

As a recruiter, I've found it really easy to collaborate with my hiring partners. I strategize the hiring needs in weekly meetings, candidate huddles, and via collaborative software. I collaborate with different teams to guide blog post topics, plan our first remote internship program, and use recruiting data to improve on our interview process.

Chanel

University Recruiter

How does the company support your career growth?

I personally feel that I’ve been able to really accelerate my learnings and professional growth by being provided opportunities I believe I wouldn’t have been able to gain at any other company. Benchling has done an extraordinary job at assessing my current skills and fitting me into a role that I was well suited for, personally and professionally.

Madeleine

Implementation Consultant

How do you make yourself accessible to the rest of the team?

We have a truly open-door environment from the leadership level down. We take every opportunity to engage everyone and keep an open dialogue about what our employees need to stay healthy and happy. Our managers take a great deal of care in creating a safe space for employees to talk openly about how they're doing and what they may need help with.

Rene

Vice President, Customer Experience

What’s the vibe like in the office?

The mission driven culture defines our day to day in the "office" (or Zoom meetings/Slack messaging). I've never worked at a company where there's such a permeating sense of optimism. People are generous with their time and knowledge, but still remain humble. Also, Aloha Fridays keep our vibes in check.

Alexandra

Implementation Manager

What are Benchling Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Paid holidays
Paid sick days

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