Product Development Operations Manager at Kyruus

| Greater Boston Area | Remote
Sorry, this job was removed at 7:06 a.m. (EST) on Tuesday, October 6, 2020
Find out who's hiring in Boston.
See all Product jobs in Boston
First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values: 
Caring – We care about doing the right thing, in the right way, every time. 
Ownership – We own both our successes and our mistakes, taking responsibility and always learning how to be better.
Respect – We respect and celebrate the individual traits that enable each of us, our customers, our providers, and our patients, to be the best that we can be. 
Empowerment – We embrace a culture that supports everyone’s ability to contribute and lead.

Caring

  • You’ll contribute to the Kyruus vision and mission by driving efficiency, visibility and excellence throughout our Product Development teams and processes. You’ll play a key and vital role in strengthening the communication and collaboration structures that enable individual Kyruuvians to work effectively with our Product Development teams.

Ownership

  • You’ll own process improvement within the Product Development team, working to streamline existing processes, determine the need for new processes and own the adherence and monitoring of those processes on an ongoing basis.
  • You’ll develop a How-To for working within Product Development and for external teams to work with the Product Development team to gain efficiencies in communication across the organization.
  • Examples include defining and communicating processes and expectations for ticket submission and triage, as well as Product feature functionality and delivery. Act as an expert on Product Development and Program Management artifact library inventory and knowledge sharing best practices, and own the process documentation to support such activities.
  • You’ll own an education & onboarding session that focuses on the best ways of engaging Product and Engineering Teams.
  • You’ll work with the VP Product and VP Engineering to define communication frameworks and coordinate the cadences for those communications for product and engineering focused work such as roadmaps.
  • You’ll report to the Director, Program Management in our Product Development department within the R&D - Product division.

Respect: How You'll Use Your Professional Skills

  • You’ll use your 7+ years experience in process improvement and/or project management:
  • Create an inclusive environment where your peers feel encouraged to participate and motivated to succeed.
  • Work cross functionally with our Delivery and Support teams on process improvement projects.
  • You’ll use your communication and problem-solving skills to:
  • Ask the right questions of and listen actively to our internal teams and understand changing needs to inform where program management can be most useful.

Empowerment: How You'll Know You're Succeeding & Where You'll Go From Here

  • You’re a trusted member of the Program Management team and can provide immediate value to our product and engineering processes.
  • You define metrics for the teams and measure new processes within the Product Development team to provide transparency and show measurable results.
  • You help improve upon existing processes and reporting mechanisms.
  • You drive collaboration with other teams and build trust through transparency and organization.
  • You take ownership for the success and adherence of the processes you own.
  • You’re the in-house expert on product development processes and help the teams identify other processes where definition and success criteria are needed.
  • You provide clear feedback to others and successfully collaborate with Engineering and Product to understand areas for improvement and tradeoffs.
  • Kyruuvians in the Product Development Operations Manager role can move in a more linear career path on the Program Management team, the next step is Senior Product Development Operations Manager, or progress to a management position within the Program Management vertical.
  • Kyruus also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and HR to explore lateral moves to other parts of the organization as you continue to grow with us.

Equal Opportunity Employer
Kyruus is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information. We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Kyruus has facilities. 

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • FlaskLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • GoodDataAnalytics
    • InVisionDesign
    • SalesforceCRM

Location

51 Melcher Street, Boston, MA 02210

An Insider's view of Kyruus

What's something quirky about your company?

We Kyruuvians add k’s and “:u”s to commonly used words, tools, APIs, pretty much anything that contributes to our own growing lingo. For example, we have an employee recognition program that’s called Ku:udos, Kamunda is Kyruus API wrapper for Camunda (a workflow engine), Downloadu:ur is a tool to deliver reports to clients, and you get the idea!

Nausheen

Vice President, Engineering

What's the biggest problem your team is solving?

Our platform ingests, parses and organizes data from health systems' provider and scheduling data, providing customers with a platform to make finding a doctor and booking an appointment as easy as booking a seat on a flight. Scaling our match capabilities with new sources of data, algorithms and presenting it simply are current areas of focus.

Chris

CTO

What are Kyruus Perks + Benefits

Kyruus Benefits Overview

We have free snacks/food/drinks, awesome health/dental/vision benefits, Wellness + Commuter reimbursement, performance bonus, unlimited vacation, and more.

Culture
Volunteer in local community
Resilient Coders, Cradles to Crayons, Greater Boston Food Bank, United Way, Breakthrough Greater Boston, RAINN
Friends outside of work
Intracompany committees
D+I Group, Women in Product Development, Book Club
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
You betcha! Healthy = Happy. 300$ a quarter to spend on things that make you a better you!
Retirement & Stock Options Benefits
401(K)
Company Equity
Share in our success!
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Eligible employees get 20 days of paid sabbatical after their first 6 years of working at the company.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Annual/Quarterly Launch Parties, Trivia/Game/Movie Nights, Ice Cream Socials, Scavenger Hunts just to name a few and, of course, just good ol' fashions drinks and/or food after work.
Game Room
More boardgames than you'll ever be able to play in a lifetime! Videogames too. Favorites - SmashBro's, RocketLeague, Halo 1 (pistols), MarioKart / Diddy Kong, 007, Conquers BFD, any N64 game really.
Stocked Kitchen
Of course. Seltzers (salsa?), candy, snacks, chips, all the things.
Some Meals Provided
Catered lunch on Fridays.
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Career mentoring, Leadership mentoring.

Additional Perks + Benefits

We have all the standard tech company perks (perhaps minus some of the "google-level" stuff like volleyball courts/sleeping pods/trips to the real Hogwarts/personal helicopters, tame+alive helper dinosaurs/etc) but what sets us apart is our people. We care about our mission - making healthcare better - and it comes through in our culture. Not only are Kyruuvians the smartest folk on the block (you wont hear us say that btw) we are also some of the most kind, caring, and helpful humans one could hope to meet.

Working here, and being part of this team is truly awesome.

More Jobs at Kyruus31 open jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Sales
new
Remote
Operations
new
Boston
Developer
new
Boston
Operations
new
Boston
Operations
new
Boston
Developer
new
Boston
Sales
new
Boston
HR
new
Boston
Project Mgmt
new
Boston
Operations
new
Boston
Finance
new
Boston
Project Mgmt
new
Boston
Sales
new
Boston
Product
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Developer
new
Remote
Operations
new
Remote