The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the “product CEOs” and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers – but we all have one thing in common: we’re consistently striving to deliver a 5-star experience for every customer on every product we bring to market.

A detailed-oriented, passionate and dynamic individual is needed to be an integral part of our Product Development team, ensuring that we are continuously analyzing marketplace learnings to drive product and process improvements. In this position, you’ll experience unparalleled collaboration with many functions of the organization – Engineering, Customer Excellence, Marketing, Supply Chain, Creative, ID, Quality, Manufacturing and Senior Executives, offering you exposure and interaction rarely found in other roles in the organization. You’ll play a pivotal role in leading product and data analysis to ensure sustainable designs and proper product documentation to drive successful product launches and consumer support. 

Responsibilities:

• Drive continuous improvement of product quality, through reduction and prevention of non-conformances while defining and implementing metrics to evaluate the impact of continuous improvement initiatives
• Support the Shark business with the development of successful and profitable programs for key products to ensure continued growth of the product portfolio
• Advise the new product development teams on best design practices and the creation of replacement parts and accessories
• Review accessory designs and product documentation at key stage gates
• Drive on time replacement parts and accessory creation requests to meet timelines for successful product launches
• Manage product warranty reporting and push for SKU rationalization on legacy products
• Act as the product “expert” for cross-functional team member questions and concerns
• Present status of activities and special projects to senior management regularly
• Participate in design reviews, DFMEA, safety reviews, and review the manufacturing and test documentation to ensure customer quality requirements are met or exceeded
• View the entire consumer experience at a macro level to identify experience detractors and track product performance, communicating key learnings and developments to appropriate work flows for action
• Define and develop product specifications, marrying consumer wants/needs, white space in the market, and new/flagship product technologies as the primary consumer advocate
• Partner with SharkNinja’s testing and quality organizations to define, develop and manage quality and performance testing procedures
• Manage product cost structure, reporting, and cost rationalization exercises – and collaborate with supply chain, merchandising, and supply planning teams on product sourcing strategy recommendations
• Create and implement go-to-market collateral to support product launch, including instructional material and consumer-facing product specification information
• Develop product troubleshooting and “FAQs” to support a 5-star consumer experience post-purchase
• Partner with SharkNinja’s Customer Excellence team to monitor consumer reception and sentiment in field.
• Conduct critical analysis on engineering changes (ECN) to make sure changes have no impact on degradation of quality of product
• Always strive for process efficiency – we value a go-getter who can make the most out of any situation and deliver impactful results

Qualifications:

• Bachelor’s Degree (or equivalent experience) in product development, marketing, or a related field
• 2-5 years of related experience, preferably at a consumer goods company
• Proficient in Microsoft Word, Excel and PowerPoint; knowledge of SharePoint, PLM and Jira a plus
• Ability to work in a fast-paced, deadline driven, high impact environment
• Strong verbal, presentation, and written communication skills
• Resourceful, well organized, highly dependable, efficient and detail oriented
• Ability to be a team player and work independently
• Ability to travel

At SharkNinja, our purpose is to positively impact people’s lives every day in every home around the world. We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to create the next big thing. We take a team approach to our projects, where everyone has a voice. We want individuals to push limits, look outside the box and think the unthinkable. With the explosive growth we have been experiencing, we’re looking for motivated individuals to join us on our exciting journey. People need to think big, move fast and want to make a significant impact. Are you ready?