Product Analyst, Fulfillment Team (Remote)

| Greater Boston Area
Sorry, this job was removed at 11:04 a.m. (EST) on Friday, February 11, 2022
Find out who's hiring in Greater Boston Area.
See all Product jobs in Greater Boston Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

ezCater is the most trusted provider of corporate food solutions – a $300+ billion market in the US alone. ezCater is purpose-built for business. ezCater's corporate food platform and flexible, scalable food solutions allow organizations to centralize and track their food spend, and fulfill everything from daily employee meals to client meetings and company all-hands. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille, and had an up-round in December of 2021 when we were valued at $1.6 billion.



We are seeking an exceptional analyst to play a leadership role in our decision making process within our Product Team. At ezCater, everything we do hinges on an exceptional fulfillment experience. Our customers trust us to deliver for them (no pun intended), and our ability to consistently meet and exceed their needs is our greatest customer retention vehicle. Hitting this high bar requires constant improvement and the ability to understand what our customers need from us before they have to ask.


This role will leverage modern analytics approaches and draw from a talented, collaborative peer group to find opportunities across our Fulfillment product - and in doing so improve the experience of every ezCater user.

What You'll Do:

  • Leverage a modern data & product analytics stack to understand and improve our ability to serve our customers. Partner across the Product, Research and Engineering teams to ensure that ensure that our Fulfillment experience delights our users and differentiates our offering for Caterers and Customers alike 
  • Serve as the subject matter expert for our Fulfillment experience, working in a consultative capacity across the organization to identify and address opportunities in the space.
  • Drive an expansion of current testing methodologies, working in partnership with product managers in our service and operations teams to maximize the impact of our product investments.
  • Inform our product roadmap through ad hoc analyses, experimentation, insight reporting. Work with Product Managers to translate insight into business outcomes.
  • Add to our ranks of ‘data champions’ across the company, contributing to our information-first culture.

What You Have:

  • Have 3-5 years experience performing quantitative analysis, ideally with experience in marketplace or e-commerce environments
  • Be able to explain complex analyses to stakeholders at all levels of the organization and translate conclusions into straightforward and actionable business terms.
  • Proficiency in SQL and experience with modeling tools (R, Python) and common approaches (e.g. Random Forest, Gradient Boosting and Logistic Regression) as well as modern data exploration tools (e..g Snowflake, Tableau)
  • Be able to explain complex analyses, and translate conclusions into straightforward and actionable business terms.
  • Experience working with common product analytics tools (Heap, Google Analytics, Amplitude, etc.)
  • Be able to own and deliver projects/programs both on your own and as a member of a broader team.
  • Have at least a BS in a quantitative field of study, or the real-world equivalent 

Starting Salary: $66,000 - $95,000


ezCater does not sponsor applicants for work visas or legal permanent residence.


What you’ll get from us:

You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance. 


Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.


Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) once we get back to our offices, and knowing that you helped get this rocket ship to the moon.


ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.



For information on how ezCater collects and uses job applicants' personal information, visit our Job Applicant Privacy Policy.



Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • ElasticSearchDatabases
    • Google AnalyticsAnalytics
    • PeriscopeAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • MailChimpEmail

Location

40 Water Street, Boston, MA 02109

What are ezCater Perks + Benefits

ezCater Benefits Overview

You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance.

Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, and knowing that you helped get this rocket ship to the moon.

Culture
Volunteer in local community
ezCater participates in regular community outreach activities with Rosie’s Place, City Sprouts, Community Servings, Greater Boston Food Bank, etc.
Partners with nonprofits
ezCater partners with Feeding America through our CaterCares initiative
Open door policy
Team based strategic planning
Open office floor plan
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
Eligible employees get 4 weeks of paid sabbatical every 5 years of working at the company.
Paid holidays
Paid sick days
Flexible time off
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Promote from within
Continuing education available during work hours
Customized development tracks

More Jobs at ezCater

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about ezCaterFind similar jobs like this