Oh Snap!
This job is no longer active - but you can still view the details below.

Principal Product Manager, Payments and Licensing

| Greater Boston Area
Apply now

As the world’s leading SaaS platform for managing and automating collaborative work, Smartsheet is the best way for businesses to plan, collect, handle, automate, and report on work, enabling them move from idea to impact fast. Over 100,000 customers, and millions of information workers, trust Smartsheet to help them accelerate business execution, enhance collaboration and visibility, and empower individuals.

Our customers create amazing solutions in Smartsheet to streamline work processes and get things done - everything from simple inventory tracking systems to highly specialized manufacturing pipelines, made up of sheets and dashboards, reports and automation, forms and data integrations. We are looking for an experienced and passionate Product Manager who is customer focused and has expertise with designing and managing online payments and licensing systems for SAAS based products.

This position will report to the Senior Director of Engineering and will be located in our Boston, MA location.

Role

This is a critical role with multiple executive stakeholders. Your chief responsibility will be to define the vision for how internal and external customers can buy, license and sell Smartsheet products across multiple channels.

You will take on a critical role in a collaborative environment, demonstrating every day your obsession with customer experience and determination to deliver a great product. Your success will be measured on improvements to critical success metrics, revenue targets, user engagement and happiness, your ability to drive initiatives from concept through completion, ability to deep dive into problems and come up with feasible outcomes and your collaboration skills working with customers, partners and colleagues.

Responsibilities

  • Create a compelling vision for your portfolio of features, break down the work into a well-prioritized plan, and execute
  • Assess opportunity, project feasibility, approach, scope
  • Define detailed product requirements
  • Make trade-offs in market fit, usability, cost, and performance
  • Drive initiatives through to completion, providing detailed progress metrics during build and thorough, insightful analysis of results post-launch
  • Analyze market and competitive trends to inform new recommendations

Qualifications

We are looking for great teammates who are driven, dedicated, passionate about the space, our business and the opportunity, and are effective problem solvers able to execute with little supervision. Preferably, you will have:

  • 8+ years experience as a Product Manager for a software product, B2B or B2C SAAS experience strongly preferred
  • 5+ years experience as a product owner on agile development teams
  • Experience in large scale distributed systems architecture preferred
  • Experience building an ecosystem of partners and customers
  • Experience working with UX and engineering teams; deep commitment to customers and team collaboration
  • Entrepreneurial and extraordinary ability to communicate with customers, colleagues, and executives
  • Ability to understand, evaluate and discuss technical areas
  • Experience with agile development processes and frequent product release cycles
  • Experience with data analytics/modeling/SQL/BI reporting
  • Bachelor’s degree in Business, Finance, Computer science, Engineering, or other technical degree required

About Smartsheet

Smartsheet is a rapidly growing SaaS company with over 95,000 customers across the globe, aiming to change the way businesses manage their work and collaborate. Smartsheet’s online application combines the ease of use of a spreadsheet with collaborative file sharing and discussions, visual timeline management and automated workflow capabilities. It’s used to manage diverse types of work including projects, programs and core business operations.

Smartsheet is an Equal Opportunity Employer

Individuals seeking employment at Smartsheet are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.


Read Full Job Description
Apply now
loading ...
Emailed

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SmartsheetManagement
    • DrupalCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

We are located in Boston's Leather District near a host of great restaurants and bars, as well as 6 minutes walking distance from South Station.

An Insider's view of Smartsheet

How would you describe the company’s work-life balance?

“Working at Smartsheet, you quickly realize that everyone is Smart and driven. That being said, you also find a culture built on honesty, authenticity and support. The work-life balance is paramount to Smartsheet and teammates are empowered to have a schedule that works for them best. "No one size fits all."

Innocent

Tech Support

What does your typical day look like?

“Working at Smartsheet is challenging, but rewarding. Change happens quickly, innovation is encouraged, and we are constantly improving our product and how we serve our customers.”

Olivia

Senior Product Trainer

What makes someone successful on your team?

“Working at Smartsheet has epitomized what a successful SaaS organization should look like. Every day, I am held to the highest standard by my peers, leadership, and our customers. What I enjoy most in particular about Smartsheet is how the entire team is driven by the same identity: To empower everyone to improve how the work.”

Paul

Solutions Implementation Manager

How do you empower your team to be more creative?

"Our employees have a track record of innovating and problem solving. Too often hiring managers give out high points for the type of logos recruits have on their resume or for their impressive academic background. We take a different approach by focusing on who has the technical chops to get stuff done and make a positive impact for our customer"

Mahesh

Senior Director of Engineering

What’s the vibe like in the office?

“As Senior Software Development Engineer at Smartsheet I am excited to go to work every day. I love collaborating with all my wonderful teammates building amazing products at Smartsheet. I work with a team of talented and driven people, striving to build the best work management and collaboration product on the market.”

Jenny

Senior Software Development Engineer

What are Smartsheet Perks + Benefits

Culture
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Employee Stock Purchase Plan
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Professional Development Benefits
Mentorship program
Our mentorship program includes 1-to-1 program.
Online course subscriptions available
More Jobs at Smartsheet19 open jobs
All Jobs
Dev + Engineer
Internships
Operations
Sales